The gym is a little on the small side but I actually prefer that. I don't go at peak times because it can get busy but I chose a 24hr gym because peak times aren't when I visit. All the PTs are lovely, welcoming and happy! A big plus is to walk into a gym and feel confident. They're always happy to help or answer questions and the classes they run as brilliant. Can't recommend Sean Lowes enough, he's been a game changer for my fitness journey! Gym equipment range is good, could do with a second squat rack because it's a nightmare waiting 20 minutes for the rack sometimes but there's plenty of other stuff to keep you occupied while you wait. Never had an issue not finding plates for what I want to lift. Functional are, free weights, machines, cardio, beaches etc. It's kept very clean and tidy, often see the cleaners in there working tirelessly so give them a smile and a wave for doing a great job. Other gym goers seem to be friendly, haven't come across any real ar*eholes, either which the gym can't control but it's a big plus!

Had an amazing class with Shaun, he is an excellent instructor, friendly and motivating. Def one of my favs! Tom you rock too!

The gym is really good and very cheap! Everything is new, the equipment is awesome, extremely clean and a really nice functional area as well! The only thing that I didn't like, is that although there are lockers, there aren't any locker-rooms! Instead the are two cubicles to change. If there are more people in the gym you have to wait for your turn. It's a big gym, so they should have made 2 locker rooms. What they did is a bit silly!

Brilliant value gym. Nice staff, place is kept very clean, enough machines for everyone.

Just about enough kit in there to be able to satisfy most peoples work out. Good free weights area, plenty of bars, plates can be a struggle to find during peak times. It is definitely expensive for a pure gym of this size. I changed my home gym as I moved house, my old gym, Camberley, is £5 cheaper per month but about 10 times the size and the amount of equipment, and had a downstairs spin studio and classes room and huge dedicated changing rooms. The gym is definitely kept clean! My only real gripe is the swimming pool style changing rooms. It would be nice if these could be made into a small room with a full door on it rather than just cubicles. I always train either on my way to work or after work. It's not nice getting changed right where everyone is walking into the gym. I do understand space is not great and I think you have done a good job to get as much in there as possible, but it's really hard to justify that price as other pure gyms provide so much more for less money.

Don't know how this has a 4 star rating at time of writing. I have moved around a lot for work, been to ~10 different gyms in the last 4 years, and this is by far the worst I've been to. I am forced to go here as not many other gyms are open before 7am. No proper changing facilities, machines, dumbbell, plates, all out dated, looks run down, terrible squat rack (there is only one with safety bars) so much empty room for no reason, NO PROPER PLACE TO FILL A WATER BOTTLE, I mean come on. £27 quid is a joke for what you are getting. If you don't need to go before 10am just join Old Skool Gym Gains which is literally in the build behind Pure Gym.

Not one of the best puregyms, quite small and not a lot of good kit, great for a beginner or an occasional gym goer but for a more experienced gym goer or a body builder etc... its not great. Shower/toilet set up isn't great and changing cubicles aren't near to the showers meaning you would have to use the shower cubicle to get dressed after a shower. Nice small seating area at the front to be able to enjoy a post workout snack, vending machines are OK, everything you would need for a gym sessions including padlocks etc...

It’s cleanAnd the classes are good. But it gets really busy. And some people that go there are not nice. I used a treadmill that someone was “apparently” still using even though he had walked away. And he raised his arms and his voice at me

Good equipment and great atmosphere. I love that I can see on the app how busy it is. I just wished they would clean the showers more often.

At the time that I exercised, there were about 6 other people there, although it had become busier about an hour later. Sanitising materials were available, as was hand sanitizer. The vending machine was well stocked (which takes card payments as well as cash I believe, although I didn't use it. ) The place was clean, although some users need to learn to tidy up after using certain items of equipment.

Sick of going no matter what time day or night and constantly waiting over 30-40 minutes just for a set of weights or god forbid a machine! Outdated btw. If so many of us use the weights from 4-10kg get in another set of them like the other puregym branches do. Just gonna cancel and try a new gym.

Amazing gym thanks to the staff, the management has a positive mindset always willing to go above and beyond thanks Sean and Gareth (Sean’s a tank leg pressing 500kg like it’s 20kg ) Nadine Harvey Tom and Vincent amazing pts and a credit to pure gym! Always there for advice. Very clean and positive atmosphere. Equipment and classes are on point. Thanks guys

This gym is amazing and inviting. Staff are out of this world lovely. Alex and I always have a chat and she always motivates me to push myself. I hope this place never changes :)

Not from around the area so thought would drive 30 mins for a session, parking kind of a nightmare

Overall, I think it's a great gym. Has all the equipment that I would ever really need for a gym, everything is kept fairly tidy & clean. The only negative and this is no fault to PureGym is that because this is a 'PureGym Local' so the gym is on the smaller side, but it can get a bit overcrowded for the size that it is especially at peak times.

Great kit and set up for a small gym. Showers were dirty and no hot water in my shower. Be better to get rid of 2 toilet/ showers and make 2 of them proper shower/ changing cubicles that are nicer and better set up to change in after showering. Not sure how this attracts the additional membership fee other than it being in Hitchin. Other than evenings and weekends no free parking either.

This gym literally saved my life this Christmas….. suffering from anxiety n depression being single and alone over the holidays I wouldn’t know what state my mental health would of been in….. but getting up when I randomly wake at 3 am and being able to go to the gym before my demons wake as been a god send….. thank you everyone at pure 😊

Small but well equipped gym in the center of town. Nice and clean, friendly staff and economically priced. Good (and free) classes too!

Nowhere as good as my previous pure gym Unfortunately not the greatest gym I’ve ever been to. After recently moving to the area, I decided to keep to pure gym rather than anytime fitness due to my great experience prior to that at my old location with pure gym and the fact that pure gym is normally cheaper. Well, my membership was £3 extra, not too big of a deal, but the overall quality of the gym in comparison is poor. The dumbbells only go up to 40kg, the parking is not free, in fact every time you go you’re expected to pay £1-3 every single visit unless you walk or something. Of course this will definitely add up over the course of a month, especially if you’re an active goer such as myself, just going to the gym will end up costing another £20-30+ on top of the membership. Also felt quite claustrophobic whilst there due to it being somewhat underground and it’s also quite small, although the staff seemed pretty friendly. It’s a decent gym I guess, but definitely not for me and the parking situation definitely bothered me, so I’ll be going somewhere else. I’m not sure why the quality compared to my other pure gym is so drastic, it wasn’t in a prime town/city or anything like that, had a lot more equipment, dumbbells went up to 50kg, free parking next to it and just overall a better atmosphere.

Amazing staff. My first day was yesterday, a trainer called Rommel helped me out with anything I was unsure about. Extremely professional and friendly. Great staff, great place to train.

" at PureGym we want you to know you are entering a safe space, a ̶j̶u̶d̶g̶e̶m̶e̶n̶t̶ ̶𝗳𝗿𝗲𝗲 𝗴𝘆𝗺"

Great gym, great staff. Classes are great. So useful that it is open 24hrs. It's a busy gym, however I have not experienced it too busy. I used the gym between 8pm 10pm and I've never had a problem. Would recommend.

Someone stole my set keys at Hitchin PurGym and contacted the emergency help point and manager - no one assist me. The gym has a camera 24/7 and the footage can be seen in order to identify the theft but no one responded. What is the point of the emergency call help for? What is the point of putting camera in the gym if it’s useless.

Nice simple gym, does a job but could do with closer monitoring regarding cleaning.

Couldn’t recommend Tom’s Sweat 30/Strength class enough! It feels like you’re having a personal training session without the expense as you’re pushed in the best way possible. I’ve definitely got stronger over time. I’ve done his classes multiple times and it doesn’t get any easier, which is great as I like to be challenged.