I went to the ER with hopes of getting healed with respect and care only to have Monica the attitude nurse talk smack about how I must understand this is a government facility and they're job is locked in. In a very bad way. I could see why she had an attitude bc the Dr in charge was even worse. Dr Nemeyer. This is the worst visit in 15 years at any VA facility. The absolute worst. Monica and the er dr should be removed from health care. I am truly ashamed for their lack of kindness and support for me. They were just laughing it up at the nurses station while I wasn't seen by anyone for lack of professional help for almost 2 hours while I was in need of help lying in my er room. They need to be fired!

Approximately 3 weeks ago, I called to schedule a COVID booster shot for me and my wife. I informed the scheduler that my wife was not a vet, and was there anything special I needed to do to get her a booster shot. The scheduler said no, she could get her shot at the same time I got mine. We went to our appointment and guess what? The check in person said my wife could not get a shot without an appointment. She also said that they knew the schedulers were giving out bad information to vets. ONLY the Government could screw up like this. I got so upset we both walked out without getting a booster shot. I then scheduled an appointment with the Smith's pharmacy which I should have done to begin with. The VA is a mess that should be avoided if at all possible. Update: My wife and I received our booster shots at Smith's Pharmacy without any problems. A pleasant experience compared to the dysfunctional VA.

Arrived at emergency at 1600 for a pain that was not getting better. It is now 0130 the next day and I'm still here. Labs. X-rays, and a CT scan were done but it was in an hour to an hour and s half increments. The room that I was put in felt like a refrigerator. I was given warm blankets but that didn't last too long. I understand the workload and also everybody has to be treated the same but communication was terrible. Once again the doctor (who I finally spoke to around 2300), the nurses and the techs are great but there has to be a better process.

I have no choice as I am a 100% disabled veteran and have no other insurance. On several occasions, I needed emergency services, but I stayed home instead of driving 23 miles there while injured. My experience with the VA makes me regret my service and if I could, I would not have entered the military. Every veteran with whom I have spoken are unhappy about the VA Healthcare System. Even veteran employees cannot get what they need. What would be great would be urgent care. I live less than two miles from UMC Quickcare. If I could be covered by going there, my life would be better. If I call 911, and get taken to Summerlin Hospital would I be covered by the VA. The answer is a secret and no one can give a suitable answer. I do not wish to incur a $2,000 ambulance ride and $10,000 or more in hospital bills. I am 100% sure I had a heart attack, but I took my chances. A heart attack sounds expensive and I did not want to financially destroy myself because I needed medical care. I am also one of those people who have blood pressure issues at the VA. My BP is usually around 130/75. It has been like that since the 1990s. My BP goes up 40 - 50 points hen I pull into the parking lot. It really is shocking. Lisinopril is a horrible medicine. According to a four volume set of books written by a nephrologist, Lisinopril is on the list of very toxic chemicals for the kidneys. I see my primary care doctor a couple times per year. He takes a snapshot of my BP and doses me with too much Lisinopril. I am prescribed 20 mg. I am cutting each tablet into for pieces. When I had food poisoning last fall, my BP was 87/46. They tell me that number isn't too low, but it feels low. I believe it is too low and my heart, organs, etc. are starved for blood. I tried to discuss it with my doctor and he tells me I am not allowed to ask questions. I was using Medicaid during my transition out of the workplace until I could I started receiving benefits and it was much better than the VA and the people at Medicaid treated me with respect which is rare at the VA. Some people have real need when they use Medicaid. Others who use Medicaid are useless dregs of society who are drug addicts that are parasites on the system. It disgusts me that a worthless scumbag gets treated better by Medicaid than a veteran who served his/her country. Veterans are used by the military and discarded by the VA. If I had the opportunity to do it differently, I would have joined the band.

Got here to the ER at 12pm and stayed until 8:46pm for a swollen foot. Stayed in for 8 hours just to get some pills and go home. Ridiculous.

Where do I begin... Went in for a broken foot. I happen to have high heart rate, covid, and fallen so they were concerned not about my foot. Xray didn't show a break so they moved on and didn't do mri. Turns out after a few months of extreme pain, I paidfor my own MRI, and the talus bone is broken. They made we walk around on a broken foot and told me there were no crutches/walker available. They gave me no gown then sent me to CT to be exposed laying there with no sheet or gown breast out 😭 even after requesting a gown 3 times!! Admitted me to ICU where no one addressed my foot, ordered the wrong tests, over hydrated me with IVs to the point my blood work was not looking good from excessive hydration. Still made me walk around on a broken foot in excruciating pain. This place is a joke. I had to tell the staff I want to self discharge because I was becoming more injured. I could have atleast got a knee scooter or crutches from walgreens! My heart rate was high from the pain and stress probably. Unless this is your only option I would NOT go here!! Even put in a patient advocate complaint and it was sent to someone to address ordering more gowns but nothing else. The patient advocate had no record of my phone calls and the Dr. (Dr. Salem) I spoke with. Then found an administrator and they didn't even know about the doctor, the fact there are no crutches in the ER or assistance if you can't walk. This place is pathetic all the way up to the administration if they don't know what's going on. Finally got to see the foot surgeon 10 WEEKS later and was informed what a bad injury I have and need surgery. He was shocked I had been forced to walk on it for days while under the care of the VA ER and ICU.

The VA barely qualifies for a 1 star. I've had poor experiences at most of the clinics except for ultrasound and eye clinic. I refuse to go to their ER. I'll go anywhere but. Take advantage of what you can but for real treatment go to Community Care. UPDATE: Recently due to circumstances beyond our control, my husband and I were forced into homelessness. We were living out of our vehicle and during the day it was very hot. We thought we could go to the VA and stay inside till the night when it gets cooler. For a few days we went inside stayed to ourselves and caused no trouble. Then the officers started targeting us. They literally wanted us to cool for 2 hours then leave back out into the heat. How's that help? They had no sympathy and even threatened to have us arrested. Officer Seth and his gang are the worst. They don't care about anything but rules. Now we're back on the street again with no concern for our welfare. They can't even help us with housing. If there was a minus rating I'd give it.

In the past year the VA has stopped Dental Care, an individual Physician, PA and Patient Advocate. The only way to get medical care anymore is to go to the ER for help otherwise my care has stopped.

We're so lucky to have these top notch facilities in Las Vegas. I had a procedure done that i had been dreading but it was made delightful by the staff. I did have a pretty disrespectful experience in another dept with a simple routine exam by a doctor, and the volunteers often are a little uninformed but friendly, but that's nothing compared to the great experience with the many staff in the same-day-procedure dept. Thank you/Salamat Po!

Highly recommend this facility as a location to work and serve our nation’s Veterans. This hospital serves Veterans of all branches of service. The building is modern, light, and clean. The staff are very friendly. There is valet service for Veterans for the main business hours which is very helpful for those who have difficulty walking or who have sensitivity to the weather, especially in the over 100 degree heat. There is a small retail store for some snacks and incidentals, a coffee shop, and cafeteria. The education center has a lab with mannequins for CPR and training. Parking is free, but the lot fills up in the mid day on weekdays. The hospital participates in the Daisy Award for nurses. The hospital is a site that helps enroll Veterans for the MVP-Million Veteran Project. Check out job postings of various positions for the Veterans Affairs. Enter the location of the VA Medical Center North Las Vegas, NV that is located on Pecos Road. The hospital is located adjacent to the entry way of the I-215 interstate so is handy to navigate to the facility. If you are a person looking to serve our Veterans in a very nice environment, consider applying to work here!

ER visit for a torn calf muscle. In and out in under 3 hours, with x-rays and ultra sound. Everyone was really friendly from check-in to check out!

This is a what part of the Las Vegas VA Hospital looks like. Other VA's, take notes!

Things went along swimmingly until the big push to discharge me. There was a mixup on some medical delivery. So stayed one more night. That's when I heard a Dr winn? Tell me nurse I'm a Pain. So, this Dr never came and saw me. I want everyone to know. Went home with no money or food or gas. So going home to end this miserable existence

What a beautiful Medical Center! We moved here from California. The VA there in Loma Linda was substandard at best and I couldn’t believe what a great experience my husband had here. From the wonderful compassionate care by the staff in the ER and only less than an hour wait to the specialty clinic we were sent to. If I could I would give this VA in Las Vegas 10 stars!

Horrible services! My husband had hip surgery, was given 3 days of pain meds , paperwork says if you need more don’t hesitate to ask, been calling for 4 days , can’t get his doctor, triage won’t write it , but yet you want me to drive him 30 min and sit hours in an ER, for a damn script! I hope you all have the same experience, with pain and no sleep, and not being able to recover properly!!! This is absolutely ridiculous!!!!!!!! I hate the VA!!! Then you cancel Appt, last minute, no calls and waste our time!

I am a Navy Veteran I have been treated at the VA ER many times in North Las Vegas and I must say they are the BEST! Whether it was for an ear problem or Covid they were there to give me the best care! Keep Up the Great Work! You All Are Greatly Appreciated!

I've been taking my grandfather with alzheimers to the VA hospital for over a year now with great experiences until today. He had blood pressure 237/80, which is not normal for him, normally 140/60 range. He is bradychardic(heart rate under 60) and a heart valve replacement. The doctor couldn't stop asking, "Why would you take his blood pressure?" Over and over. As in, I couldn't have a valid reason for taking it. I felt belittled and humiliated by this questioning.

The clinics have CT test results and won't perscribe anything until your appointment a month out. Therefore, patience have to suffer in pain the whole time. Not to mention the time, a month, you had to wait for the CT scan because they are short Staffed because of the stupid vaccination mandate. Veterans, if you have other insurance use it. These problem was even before the vaccination.

Wait time is decent. The facility looks clean and at times can be very busy. Most of the staff are rushing but Kudos to nurse LIDIA. She certainly made my short stay less stressful. She made sure I felt save and constantly checked my vital signs, communicated me what was going on every step of the way. She is very compassionate and patient reassuring me I was being heard and care for. Maybe you won’t remember me but I will certainly remember you, your caring service and kind smile for veterans. Thank you madam!

The employees here are wonderful! They take such good care of my husband. They see him fairly quick on his appointment. Even the COVID-19 vaccine was quick, and he was in a long line! His nurse today was really professional and charming too. She also thanked my husband for his service, which was a very nice thing to say! I’d like to add that whenever my husband needs to go to a specialty clinic he gets in pretty quick because the VA sets up the appointment promptly. There was some delay during the COVID-19 crisis but that was because the hospital was shut down like everything else. They were real good with phone appointments too.😁

North Las Vegas VA hospital is excellent. The staff are all very friendly and you can tell that the nurses care about your well being very much. The food selection is very good and tasty compared to surrounding hospitals. Masks are required inside. There is no smoking on the entire campus which is nice. There is bus service from downtown. Be advised, if you have any Emergency Room worthy Gastrointestinal needs on the weekends, they are only available Monday through Friday, so you may be transferred to one of the other local hospitals if your condition requires immediate attention. You will not be allowed to transfer yourself and you will be transported by ambulance.

I called and made an appointment to drop off donations. They won't take anything at the VA a mile from my house so I had to drive all the way down to this place. I told them exactly what I had (ten bankers boxes of books). I arrive for my appointment, they used a cart to take 5 boxes and then said they had no room for the other 5! They have a library there! The other 5 boxes went in the trash and I will find some where else to donate any items if cash I have to give. Otherwise I will just toss it in the trash. Disgusted with an organization that makes it impossible to give them things they need.

Thank you Ms. Darlene in the fingerprinting office! Had to get fingerprints done, scheduled at DoE office and was told they can't do DoD prints. Came to the VA hospital and was told to call a number and let them know. Was told to schedule an appointment but the first available wasn't for two weeks. Darlene came out looking for another person who wasn't there yet and was able to squeeze me in, don't know what I would have done.

The distance of 15 miles from my residence is not that bad. I have had to visit the emergency room 3 times and every visit was successful and I was treated very well. The staff and doctors make you feel respected and welcome. Have not had a bad experience yet. (Fingers crossed).

The nurses and doctors were the best I have ever experienced. The food was great the way they kept checking up on me was great. And they talked to me in real words not that med school leingo.🇺🇲

Today's level of incompetence in the cafeteria baffles the mind. From the special needs kid that took the order, to the illiterate person working the grill, and then add to inept cashier that someone called a manager. How do you screw up an egg sandwich? Then screw up the price too. It's literally a menu item. Instead the 'manager' charges for each individual item, instead of a sandwich. I was seconds from just walking away instead of paying. Now, as much as I hate wasting food, it's just going to the garbage. It's not edible.

Zero stars to the HR manager who influenced the hiring for that tech (You know which one), as a matter of fact- zero stars to the HR in general. Certain staff such as social workers, VRnE and peace keepers get 5 stars

Great place minus 3 stars for someone stealing my electro therapy sessions and handing me an open letter the day of. Come on men get your s$%@ together.

My husband was admitted for 2 nights. The care he received was a blessing with his Doctor, nurses , respiratory therapist, dietary staff. Thank you all for caring so much and your professional care ❤️

Honestly I wasn’t expecting how well I’ve been cared for at the VA. There’s one exception by a very specific doctor in physical medicine who was rude beyond anything I’ve ever experienced. Everyone else—reception, imaging, orthotics, and lab—have been wonderful. I have to add that Women’s Health and Physical Therapy to include Lymphatic Therapy have been the shining stars where I felt the docs and therapists were TRULY curious about what was going on and willing to explore in order to help me get well.

Best medical experience ever! A one-stop, most complete medical center you'll need. Treat yourself to a great experience. Use the hospital! Doug D

Everyone complains about the VA but I feel they don’t fully understand the process. I’ve had mostly good experiences with the VA and am extremely grateful for what they do.

I am giving the facility a 3 becsuse they will prevent you from dying. Speciality care is horrible except for podiatry which fantastic. The front desk staff and nurses in primary care and cardiology are horrible. They do not relay messages or concerns to the drs. There isn't any dental care. They just see you and refer you to the community for care.

The present VA is not what I heard about as a kid from my dad and grandfather… My Veterans Affairs medical experience has been just short of amazing. This is a very impressive hospital, and the VA doctors I have had dealings with have been very professional , friendly and helpful. My personal medical care here has gone way above my expectations.

Minus three stars, the harassment never ends. Hey master chef, why are your blood work technician's telling me they almost pulled out? Do they like little girls? Or are you using my blood and urine for somebody else again..... Update; rumor has it, gold star family member Georgia spreading fibs to there children, cause they are acting really violent towards certain veterans, just don’t want them to end up like there ded parent/ s.

I rushed from work to have my Daddy take his Covid-19 ( he is 89) we got to the hospital at 3:45 and at 3:50 we were told everyone was gone. We were there 4 days prior and was told COVID-19 stops at 4:00 pm. At 3:45 about 50+ people were leaving work. Please make it convenient for working people.

Passive aggression is on Full display by every employee in the VA Healthcare System, this is very sad since you know what they say, passive aggression is for weak links, eat your Wheaties you wimps! (wimps = weakly interactive massive particles of s***!) What they really need is a boss like me, who won't put up with political correctness, & will send them packing with a box of Wheaties!

Great service, and great professional staff