Dont go to Alex. It was the worst massage I've ever had. Told him to focus on my neck, shoulders and back. He didnt even hardly do a massage. Then he went to areas of my body and tried to massage over a sheet. I was so disappointed. Couldnt wait for it to be over. Dont spend your money at this place. Go to someone who has a reputation of being professional and giving you an excellent t massage. This was my second time at this massage envoy and it was horrible both times. Wont ever go again!!!!!

took a wild card and booked with a random therapist because I desperately needed a massage. I ended up with Jeannie and she was lovely. Great technique. Would definitely see her again. Also the lady at the front desk was so nice and professional. I’ve been a member since 2012 and have worked massage envy front desk myself and it was so nice to just have a normal reception experience. Sometimes the girls are kind of rude and talk about inappropriate things but the lady who was working when I came was so great. Really appreciated that.

It was okay. Front desk ladies weren’t particularly kind or informative. Got a massage from Martin and I don’t recommend. Sides to focus on neck and shoulders and he did anything but. Massage in general wasn’t great, didn’t care for his technique.

I didn't even BOOK the appointment because the girl who answered the phone was first of all, rude and second of all didn't even know what store she was working in. She said they haad no openings and I was just expressing my confusion since online it was telling me there WAS an opening. Instead of at the very least saying "I'm sorry for any confusion" she was telling me I was trying to call the "Palm Beach Gardens" store and that I called the "PGA" store (on Northlake which is IN the City of Palm Beach Gardens, hello???). When I pointed out they are one and the same she never acknowledged her mistake but just repeated rudely that they don't have a spot open. Where did they dig up such a rude person to answer phones??? I have a 6 month membership and will NOT be renewing it when it expires.

Mitch gets 5 stars. Best masseuse, James is great too!! I’ve had a couple undesirable situations such as going straight from the massage room into the facial room and having the esthetician tell me my back if full of knots after briefly massaging a small area of my back and shoulders 👀 the other hard to forget experience is when a female masseuse told me my spine isn’t aligned. I didn’t know she had a doctors degree. Let’s just say it ruined my massage. Mitch or James. Best of the best

My son spent his allowance money for mother day on a massage for me because he knows how much I enjoy them. I work on my feet 55-60 hours a week. I made a reservation at massage envy (a place I don’t go often because it has always been just ok) but my son did buy it. I went Sunday August 22 made a appointment at 5:00pm with Amanda. I arrived 5 minutes early. There was a lady at the front but front desk lady did give me an iPad to fill out. About 5 minutes after 5:00 Amanda came out. I did inform her I did need to use restroom. So all and all my massage started about 5:15. I remember texting my husband seconds before going on the table. And she did come in. I felt she did an okay job (especially with pressure but didn’t spend much time on my feet which I said was a major point along with my shoulder. When it wrapped up I even thought to myself wow that seemed short. When I looked at my phone. I had noticed I sent him a text 35 minutes ago which means that was how long my massage was. I asked the lady in the front and she than said well your massage is actually only 50 minutes and I said well it’s only 5:45 and I’m talking to you….she said she would look into it but again another reason I will not continue to go to massage envy. Very disappointed that my son spent his money on something so nice and I was not able to actually enjoy it

I had an exceptional massage today by Celina who is a fantastic massage therapist. She listened to everything I wanted her to work on. She has healing hands for sure, my body feels so much better. I'll definitely be coming back to see Celina.

Veronica did my facial and it was AMAZING. The products she used were great and my skin has never looked better. She was very informative and gave me a neck , arm and shoulder massage as well. Definitely going back to her !