I visited today as plan B because this is closer to my house, however I regret having changed the place I usually go. It is worth mentioning that the person in charge was always very friendly, unlike the person who did the manicure (Lisa), whose attitude I felt was zero helpful, and I could even say racist, and when I asked her to elaborate a little more, she She got upset and ended up telling the manager in her language that she was NOT going to give me a pedicure. She told me that she only did manicures, but minutes later I saw her doing another client's feet. Additionally, the person in charge of the pedicure (Helen) greeted me with a big smile and kindly started the work, but when I also asked her to give a little more detail, she tried but I began to feel annoyance on her part, as if they were doing a job on me. favor and not that I was paying for a service. To top it all off, my nail was damaged due to the excess layers and the perception was that they were criticizing assuming it was my fault. In short, I consider that there is a lack of service attitude and willingness to satisfy the customer. Once again, shouldn't I have the right to express and ask for good work to be done, even more so when it has a cost and is not a gift or charity?