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McDonald's

Restaurant Fast food restaurant Breakfast restaurant Hamburger restaurant American restaurant Diner Chicken restaurant Delivery service

One of the Most Revieweds in North Warwickshire


Address

London Rd, Bassetts Pole, The Royal Town of Sutton Coldfield, Sutton Coldfield B75 5SA, United Kingdom

Website

www.mcdonalds.com

Contact

+44 121 308 6765

Price rating

$ $$$

Rating on Google Maps

4.00 (2K reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Indo 5 months ago on Google
    Oh, no! Definitely not a large fries in the meal. No salt added, overcooked to a crisp. Substandard food, not worth the £8.09 meal.
    1 person found this review helpful 👍

  • 1/5 Ray E. 9 months ago on Google
    £11.00 on a Cold Big Mac, unsalted dry and cold fries, flat coke… and 6 nuggets I wouldn’t even give to the dog… Ordered in the drive through… was so tempted to turn around and bring it back but it took that long to get served…. I decided to take it on the chin… Disappointed is an understatement…. !
    1 person found this review helpful 👍

  • 5/5 Kieran Wiggins (Nanny's b. 5 months ago on Google
    Parked up and ordered on the app. Fast service and staff were really polite when answering a question about the numbers on each parking space
    1 person found this review helpful 👍

  • 5/5 Clive P. 4 months ago on Google • 285 reviews
    It's a lovely restaurant that has not been modified with reduced seating in favour of online orders. It's relaxed atmosphere is very welcome, I would drive from Coventry to Bassett's Pole to enjoy the Mac's...the Coventry stores are cramped and unwelcoming 😎

  • 5/5 Lou Lou m (. 4 months ago on Google • 271 reviews
    Staff were brilliant and helpful. Staff made the children also feel welcome giving them activity sets and making sure everybody had one even my little one who's 18 months. Fast service 😊

  • 5/5 Justin H. 3 months ago on Google • 233 reviews New
    We had a great experience at the restaurant and Jenny and a new recruit bought our food to our table. The food was hot and the atmosphere was great! Like a real burger restaurant should be! We really admired the decor and the wallpaper! 5 stars 🌟 JH

  • 4/5 Torikabutio 6 months ago on Google • 124 reviews
    Very busy though the staff do very well to keep up with the cleaning food hotter than most McDonald's custom orders delivered promptly still very busy very busy drive through small toilets cleaning signs always in the way

  • 5/5 Sarah A. 8 months ago on Google • 120 reviews
    Fantastic service and the food was really hot, which my mum enjoyed. I had a black coffee which was very good. I explained that I only had cash on me however, the lady who served me said it's no problem.

  • 4/5 Adrian H. 3 months ago on Google • 102 reviews New
    Good food but disappointed it was only drive through at 10pm. We had a long drive and looked forward to sitting in.

  • 3/5 D P (. 5 months ago on Google • 30 reviews
    I always have a hit and miss experience with the food at this restaurant. I find quality is better when the place is busy. Never had a problem with the staff but they could be more personable.

  • 5/5 Tee M. 4 months ago on Google • 13 reviews
    Good generally. We received 2 medium fries that had massively different amounts of fries in each and smoothie which was only two thirds full, but were given another free of charge when we asked for it to be topped up.

  • 5/5 vlad 5 months ago on Google
    good food and staff are really nice. bit disappointing that they aren’t open in store overnight but that’s okay

  • 5/5 Laws 7 months ago on Google
    Restaurant was exceptionaly clean. Food was okay. There was alot of shouting going behind the counter, man in a white shirt. Made me feel uncomfortable on how he was interacting with other staff members.

  • 5/5 David S. 10 months ago on Google
    Wow what an experience. The food might not of been that great but Tracey was! McDonald’s is McDonald’s, the same as any other restaurant I’ve visited, however, Tracey is the oil in the engine in my opinion. This is the first time I have been to this franchise and she made it the most pleasurable experience I have ever had. Tracey is McDonald’s Bassets Pole… thank you!

  • 1/5 gss s. 10 months ago on Google
    Drive through review - Absolutely poor service during later hours. Kiosk attendees were playing by kicking around some happy meal box and making customers wait when there is no one in the queue. Missed things off my order multiple times so i have started confirming if they included everything and last time served absolutely stale food, but couldn't do anything as was already on the road. So i guess will check the food condition as well before driving off.

  • 1/5 Jayne F. 4 months ago on Google • 2 reviews
    Food was cold but not just me there were other guests taking their food back - obviously having a bad morning so let’s hope the afternoon improves

  • 5/5 Scarlett J. 4 months ago on Google • 1 review
    This Place Is Amazing . Lovely Staff . Great STOP- OFF area . Me And My Mother Really Enjoyed The Food As It Was Very Warm As It Took 2 Minutes And 27 Seconds To Come ! This McDonalds Is GLORIOUS . DEFINITELY RECCOMEND!😀🎄🎅✨️


Call +44 121 308 6765 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

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