Szechuan Express image

Szechuan Express

Restaurant Fast food restaurant Chinese restaurant Asian restaurant Pan asian restaurant

😠 I rarely leave very negative reviews but I have to call this one out - the portions of seafood are way too small. I ordered combo #1 with shrimps and they gave me 6 small shrimps, when I pointed out it was unacceptable they told me that a portion is 6 shrimps only. It is absolutely wrong to give you... People often mention good,


Address

1800 Sheppard Ave E, North York, ON M2J 5A7, Canada

Website

www.szechuanszechuan.com

Contact

+1 416-866-8833

Rating on Google Maps

2.70 (70 reviews)

Open on Google Maps

Working Hours

  • Monday: (Family Day Canada), 11 am to 8 pm, Hours might differ
  • Tuesday: 11 am to 8 pm
  • Wednesday: 11 am to 8 pm
  • Thursday: 11 am to 8 pm
  • Friday: 11 am to 8 pm
  • Saturday: 11 am to 8 pm
  • Sunday: 11 am to 8 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Simply E. 1 year ago on Google • 456 reviews
    I find their food taste good in my palate. Service is ok. I wish the lady cashier be bit kinder. Price is good. Serving size is alright. We got the fried rice, sweet and sour chicken, the black bean chicken 2 kinds of vegetables and wonton soup for just about $20 which is perfect for me and my husband. Will eat here again.
    1 person found this review helpful 👍

  • 1/5 Mike K. 2 months ago on Google • 395 reviews New
    I rarely leave very negative reviews but I have to call this one out - the portions of seafood are way too small. I ordered combo #1 with shrimps and they gave me 6 small shrimps, when I pointed out it was unacceptable they told me that a portion is 6 shrimps only. It is absolutely wrong to give your customers a half full food container for $15 after tax. I highly recommend the owner to address this promptly, you already have an abysmal rating and you'll keep getting one star reviews if nothing changes.
    1 person found this review helpful 👍

  • 1/5 Thi S. 1 year ago on Google
    One of the worker always tries to rip off customers. Menu says add 5 shrimp for $3.50 for along with your combo, this lady trying to charge $7.50 for 6 shrimp. She scolded another worker who tried to add shrimp for menu price. Worst customer service and trying to fool customers.
    1 person found this review helpful 👍

  • 5/5 Sandeep K. 1 year ago on Google
    I don't know why the rating is so less here. But I went in the Mall for Black Friday shopping and suddenly bumped to this shop. The display looked really awesome. We ordered Noodles + Chilli Chicken + Honey Chilli Chicken in a plate. The taste was really good. Was a little oily but taste really good. The crazy part is we also ordered some Crispy chicken from next to KFC and honestly we stopped eating KFC right away we had a first bite to Szechuan. I am an Indian so we like spicy little oily food. Give it a try. Cheers!
    1 person found this review helpful 👍

  • 1/5 Munchies C. 1 year ago on Google • 353 reviews
    They claim to be Szechuan, yet they have rude Cantonese people all over the shop. Disgustingly tiny portion and even more disgusting server attitude. Portion is so small it’s like they are serving up the last bit of food left on planet earth. Food is also extremely greasy. Never again. Avoid this restaurant like plague.

  • 4/5 Welles L. 6 months ago on Google • 257 reviews
    Even though there weren't many people in line, it wasn't as bad as the rumors say.

  • 5/5 Wendy H. 1 year ago on Google • 93 reviews
    This place is my go to for mall food! I order the chilli chicken along with either green beans or eggplant, depending on my mood. I like to add sriracha onto my food for an extra kick of flavour. I get fried rice as a base. They are pretty generous with the portions!

  • 4/5 Rida A. 3 years ago on Google • 24 reviews
    They serve halal chicken with certificate. The taste is pretty good and the quantity of the food is quite more than enough! Easily accommodates two person! The noodle and gravy taste well. Spring rolls were nice too! They have a lot of variety to choose from in terms of the gravy and sides. You can customize the box according to your own preference. Fully recommend!

  • 1/5 A S. 3 months ago on Google • 22 reviews New
    Doesn't understand simple customer instructions. Portion size too small for price. Quality of food very poor now. Won't be returning.

  • 1/5 Joey joe j. 2 months ago on Google • 16 reviews New
    actively try to rip you off if you don't say anything they will just fill your tray half way sneaky

  • 1/5 johnathan t. 2 months ago on Google • 4 reviews New
    just walked away from the stall! I watched them short 3 people in front of me just get somthing else

  • 1/5 Christine S. 9 months ago on Google
    BAD CUSTOMER SERVICE PERIOD! IF THEY DONT HIRE PEOPLE THAT ARE COMPETENT ON THE JOB AS A WHOLE AND NOT JUST WHEN TAKING YOUR MONEY, YOURE BUSINESS WILL BE MUCH MORE BUSY..

  • 1/5 You are the u. 1 year ago on Google
    The customer service is too bad esp the lady who handles the payments. We are paying for the food but she behaves as if she is giving it for free. Very rude and I’ll mannered. The food is good but will not be ordering from there anymore due to the bad customer service. It’s the second time I faced this experience and the same person and rude behaviour.

  • 1/5 Tia T. 3 months ago on Google • 1 review New
    Worst place ever. Get regular portion even of you cant finish it. I asked to have less noodle for my order and they reduce portion for other items too. My order was half size of the regular portion. When i asked for extra veggies because i cant eat too much noodle. They smashed 2 extra pieces of the veggies to my food box and gave me attitude. I like their food but probly never come back
    1 person found this review helpful 👍


Call +1 416-866-8833 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Small plates
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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