7-Eleven image

7-Eleven

Convenience store Gas station

Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items. People often mention manager, store, night, told, time, staff, rude, crew,


Address

3587 Bathurst St. @ Haddington, Toronto, ON M6A 2E2, Canada

Website

stores.7-eleven.ca

Contact

+1 416-781-8530

Rating on Google Maps

2.90 (79 reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: (Family Day Canada), Open 24 hours, Holiday hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: manager (12) store (10) night (8) told (7) time (7) staff (7) rude (6) crew (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jean M. 2 years ago on Google
    Cashier was rude because I user a thermos instead of their open cups for a slushie, no other 7-11 ever complains about it and I use it because I'm on a motorcycle so I cannot use the plastic cups. It's the closest one to my place but I'll be riding to other locations in the future instead of this one. And don't give me any bull about COVID rules, they don't have to touch the thermos at all.
    2 people found this review helpful 👍

  • 1/5 Timothy H. 2 years ago on Google
    Pump does not have tap payment. Online gas prices are much lower than when you actually get there. No customer washroom. Lack of garbage cans beside fuel pumps. The list can go on.
    2 people found this review helpful 👍

  • 1/5 Gabriel C. 3 years ago on Google
    I went in to purchase a febreze car air freshener and the price tag showed $5.98. when I got to the cashier he told me the price was $12.92 and I kept trying to tell him what the price tag had shown, but he refused to listen and kept repeating “$12.92”. Horrible customer service.
    2 people found this review helpful 👍

  • 1/5 David A. 3 years ago on Google
    Danger danger danger! Went in to buy some cigarettes today at 4pm Jul 22, 2020. There were easily 20 customers in a store with a limit of 10 people. I was standing in a sticky puddle of Slurpee while ordering and paying. When I went to pick up my cigarettes from the counter they were stuck together with Slurpee juice. Told the lady behind the counter that there was Slurpee all over the floor and the cigarettes are sticky. Her response: "If you don't like it go shop somewhere else." Do not buy food from this location it's extremely dirty and could pose health risk. Shop with caution please.
    2 people found this review helpful 👍

  • 1/5 kismat k. 1 year ago on Google • 8 reviews
    Hello owner or manager, i wanted to ask can i request the crew at night to make pizza or wings for me or not?Because the night crew here says we dont sell foods at night.However i have nlticed that if i say i want to speak to manager they make the food for me.I just want to let you know please be clear on your store policies because in ad your promoting 24/7. If you want a good customer review you have to fire the old white guy who works at night and the filipina with spectacles.They are really disrespectful.
    1 person found this review helpful 👍

  • 5/5 CJ P. 2 years ago on Google
    On god they have the best tasting Pepsi slurpee . She’s busssin
    1 person found this review helpful 👍

  • 5/5 Avi Y. 3 years ago on Google
    Thank you for Owner, internet come back. Thank for all essential workers. Stay safe.
    1 person found this review helpful 👍

  • 1/5 An R. 3 years ago on Google
    I made an order and they delivered me the wrong one. TWICE. Then I tried to call them, but they did not answer for a long time, when they answered my call, they were silent for 17 seconds, and then they dropped the phone.
    1 person found this review helpful 👍

  • 1/5 Franco Briones (. 3 years ago on Google
    I AM REALLY DISAPPOINTED TODAY ON THE SERVICE OF THIS STORE. I usually buy hashbrowns for my kid here before he goes to school in the morning. Today (8:10 AM) I bought 6 hashbrowns, I went back to the car to provide to my son, then my son ask if he could have water, so I took the plastic cup I have in the car and went back in to get some water on the machine(which I do sometimes with no issues). But the man who served me with the hashbrowns earlier said I am not allowed. I pressed him on this and he said "NOT ALLOWED BUDDY" twice. I even told him that even when I am a customer???. Still no. I ask again why again. He said because we have COFFEE.... I REALLY FELT ANGRY AND HURT. IT'S JUST WATER!!!!
    1 person found this review helpful 👍

  • 1/5 Sweetheart 6. 3 months ago on Google • 51 reviews New
    Worst location.. order from Uber and they don’t even send a full slurpee with the proper lid even tho the lid was requested… overpriced hole in the wall.. don’t get what you pay for.. NEVER AGAIN enjoy not getting my money in the future.

  • 1/5 Sam L. 8 months ago on Google
    Worst 7 11 in city every time I go there they have all there ready food mixed and nothing u order u they get right
    1 person found this review helpful 👍

  • 1/5 Vanshika V. 10 months ago on Google
    Worst experience the girl at the front with glasses need to learn how to deal with the customers.. she don’t have any sense to talk.
    1 person found this review helpful 👍

  • 1/5 Cole Z. 1 year ago on Google • 39 reviews
    I remind them EVERY time I go in "do not grab the drinks I buy by the part I put my mouth on." I've told their manager about her need to retrain her staff on health and safety standards... AND THEY STILL DO IT. Even before covid doing something like this is DISGUSTING. What is so hard about grabbing a drink by the side of the can??? I live across the street and go into 7 eleven EVERY DAY. If there were another convenience store nearby, nobody would go to 7 eleven. Terrible. Just terrible.

  • 5/5 Nikeshia A. 7 months ago on Google • 23 reviews
    The staff was very helpful despite being very busy. I got to meet the manager about an issue, she was beyond friendly and understanding. The store was extremely clean.

  • 1/5 Oleksandr S. 2 months ago on Google • 8 reviews New
    You stand in constant lines for 10 minutes to pay for gas.

  • 1/5 Jiaqi 7 months ago on Google • 5 reviews
    The staff is extremely rude. This old lady yelled at me twice for asking the washroom.

  • 1/5 LIFE O. 10 months ago on Google • 4 reviews
    Night shift are always friendly. During the day Most staff are unfriendly and rude. The floor was so dirty. Boxes from restock all over the floor at 6:30pm when the store is busy. People be Trippin’, literally and figuratively. With no option for paper bags. Best advice unless it’s late at night, stop anywhere else.

  • 1/5 Mike O. 1 year ago on Google
    Avoid like covid! They are all foreigners who can't speak proper English so trying to ask them anything is impossible and they are rude they hung up on me 3 times on the phone for trying to ask them something, Also the last time I was in there I seen a cockroach running across the floor 😳

  • 1/5 Bell c. 1 year ago on Google
    Visited there a very last nigh. I witnessed a Asian female staff(long hair)are so impolite to a Uber driver when the driver tried to pick up the goods!!! Why been so mean a Uber driver. So horrible !

  • 5/5 Yehiel U. 1 year ago on Google
    My children love slushy only from 7-Eleven

  • 1/5 Relax M. 1 year ago on Google
    Replace this place to a No Frills with a self checkout. They Overcharging all the time.

  • 5/5 Merline B. 2 years ago on Google
    Good service, hotdogs there are amazing, The young indian guy who is working did a very good job, would visit again

  • 5/5 spicy74 2 years ago on Google
    This place has the best cream soda slushie / slurpees. So delicious 😋

  • 1/5 E D. 8 months ago on Google
    Worst 7-Eleven in Toronto purely because the staff are so incompetent every single time.

  • 1/5 Dede A. 2 years ago on Google
    Slowest UberEATS store ever. It takes them a whole hour to put two items in a bag.

  • 1/5 Clint G. 2 years ago on Google
    the lady staff here is so rude. u r not even busy and y u so rude. i know its already 12 midnight but what the heck. you work with ur customers and u act like that. you are the worst filipina customer service i ever encounter.

  • 1/5 CHARLENE M. 1 year ago on Google
    Bought gas outside using credit card. $20 bucks to return car. PAID! AFTER THE FACT $250.00 CHARGE ON MY CREDIT CARD FROM SAME STORE? that I didn't even go into!?! Why?

  • 5/5 Mike M. 2 years ago on Google
    The burritos man ! amazing

  • 1/5 Tricia A. 1 year ago on Google • 1 review
    I came to this store Saturday afternoon. This store charged my card twice and when I asked for a refund the same day, they told me to come back the next day when the manager is in so I called to make sure the manager is in but apparently not in. Apparently no one knows how to give a refund in this store and blames my bank that my card got charged twice. So when I asked when the manager is in, apparently no one knows when the manager is in. I asked if they can call and ask their manager when they’re coming, apparently they don’t have their number either. Shocked that they don’t have their managers number so I asked who do you call for emergency, I was told they have no manager and hanged up. Thank you 711 for charging my card twice and caring so much about your customers.
    1 person found this review helpful 👍

  • 1/5 Kismat K. 1 year ago on Google • 2 reviews
    I worked night shifts and the only restaurant or convenience store near me is this 7/11. Until now, I used to praise 7/11. However, today I had the most horrible night there. There were two very impolite employees working there, one old man, and a Filipina woman. If the 7/11 manager is reading this, you need to talk with the crew working on March 16th night. What happened was I went to get pizza and coffee. First, the coffee machine was empty, so I told them to refill it. One of the employees started refilling it, then he had to go to the register to deal with customers. During that time, all the coffee was coming out of the machine, but the other crew Filipina woman saw that, but she ignored it for some reason. Plus, whenever these crew members work, they stop serving food except hotdogs after 10 pm. Today, I was so frustrated that I told them to make the pizza anyway because it's 24/7. So the old guy pretended to call the cops on me using his phone, but I stood there and waited for the cops. However, later on, when I said I needed to talk to the manager, they made a pizza for me and wanted to get rid of me very fast. Fyi-The other crew i have dealt with they are really nice and do their job.Its the old man and filipina women wearing goggles are very disrectful.
    1 person found this review helpful 👍

  • 5/5 the legend 2. 6 months ago on Google • 2 reviews
    The bald guy there was very nice, very cheerful worker.


Call +1 416-781-8530 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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