Nice little place in the area. Love that they didn't buy into the mask nonsense and trust people's immunity to take care of their health. The staff is very nice and they have nice natural products that are hard to find in the area.

I was very happy with the service I received at Down To Earth Natural Foods Inc. They were very helpful and have a great many natural products.

Very friendly and extra helpful staff! Came in here over a year ago for a special item I couldn't find anywhere else. I remembered the encounter well because the man behind the counter was so helpful so when I needed to find some more specific supplements a year later (current time) I went back to this store specifically. The order came quickly and the staff again was amazing. I enjoyed my experiences so much I will only order from them for my supplements and vitamins! I just went by the other day to pick up a special order probiotic and the two ladies behind the counter were so friendly. You can just tell that these ladies and the gentlemen from the previous week (I've been by twice recently) are good people. Very kind hearted. It's like walking into someones house and not a store! Great atmosphere. 11/10 service. Will keep going here for all my needs. Also both me and my boyfriend think the gummy berries at the front desk are the best gummies we ever had. OH! and their prices for everything are the best around, trust me I've looked!

I have been going to this amazing store for over almost 21 years! Both my kids have been a costumer of this store and they are grown adults now. The knowledge that the amazing staff has is next to no other place, specialy Rosemary, she always has a smile on her face and goes over and above the costumer service to help you with whatever you need. I consider her like family since I've known her for so long. Love the store and will be a forever loyal costumer 🤗

Excellent store, been shopping here for years, best of all no discrimination here.

This store has much your health foods needs- products are well stocked and prices are generally reasonable. However, this is the second time that I've been in the store and the employee behind the counter has not been wearing a mask. The first time I chose to overlook it as a one off. The second time, I'm taking my business elsewhere. There were multiple customers in the store at the time and the employee made a conscious decision to keep their mask below their chin. If the employees don't care enough about the health of their customers to wear a mask (especially since there's a local mask mandate and huge numbers in the region) then they aren't deserving of my business. I will be shopping elsewhere in the future for my health food needs.

Very knowledgeable staff. Full complement of products for all my needs.

I went here this morning looking for a supplement to help with my client's vertigo. The lady was very kind and she had a lot of knowledge. I was going to buy some Gingko Biloba but she said my client would probably be better off doing some exercises for it. Giving me that advice over trying to make a sale showed genuine care and professionalism. Thank you!

Bought one item today to help improve stress relief. I love the layout of store, it is well stocked with great merchandise & staff are knowledgeable.

Wonderful experience every time I’ve gone. Knowledgeable and very helpful staff. Well stocked with many assorted remedies. I recommend this place for anyone who cares about their health and well being. Thank you 🙏

Words can not describe how wonderful this place is! You can find everything you are looking for, also CJ one of the owners is amazing, he is willing to give you all the time in the world to help you, explain everything to you and advise you even if you didn’t purchase anything from him. We are truly lucky to have them in our neighbourhood ❤️

Knowledge and friendly staff. The best qualities of products.

Have been going here for many years words can’t express how amazing the staff is They go out of their way to help and take their time to make sure you understand how to use the product.

Daniela and Rosemary were very very helpful and super knowledgeable. Definitely be stopping by again 👍🏼

So grateful to have stumbled upon Down to Earth. They have impeccable, kind, helpful service CONSISTENTLY as well as full stock of everything I need, always. They also have very reasonable prices in comparison to other health food stores. 5 stars, without a doubt.

very knowledgeable and respectful staff good selection of supplements and natural soaps great online inventory as well

Kakaako Down to Earth is a wonderful store with a great selection of items and a great deli.

Fab shopping experience! John's place is amazing! I highly recommend to shop there! Let's keep the small business owners in business!!!! Vote with your shopping dollar!!!

Outstanding local health food store offers customer care, kindness, knowledge and a wonderful place to shop for what you need for wellness. Thank you all for the warm welcome and help you offer me.

The absolute best place to stock up on all your natural homeopathic medicine, they have such an amazing selection and wide range of products available! Very friendly and helpful staff who will make sure you have exactly what you are looking for. Thank you for honouring mask exemptions!

I really love this place! I love the fact that they support local and ingredients are pure! The staff is so friendly and helpful along with being very knowledgeable they are always so happy to help!

I love this store. I used to live in Richmond Hill, and fell in love with this store the first time I went in. The staff, makes your day. Always happy and ready to help with whatever you need, and no matter what your issue is they never make you feel uncomfortable. I have recently moved to Toronto, and I never hesitate to make a trip at least once a week to this place. I cannot give my money to any other health food place - only if Down To Earth doesn't have what I am looking for - which I think was one time. long story short. Amazing store. Amazing staff. Worth the trip from anywhere. I am very happy I found this store.

Some great products, friendly customer service. A little pricey.