3/5 sarah t. 1 year ago on Google
I
stayed
here
for
5
nights,
and
like
everything,
there
are
pros
and
cons.
The
service
could
use
a
course
in
hospitality.
I
spoke
with
a
woman
who
was
training
another
person,
who
could
have
been
more
empathetic
and
friendly.
I
asked
for
a
noon
checkout
after
my
5-night
stay
and
was
told
that
unless
I
was
a
member,
I
would
be
charged
$10.00
each
hour
beyond
the
11:00
checkout
time.
I
said
that
I
thought
that
I
was
a
member,
and
asked
if
they
could
look
it
up.
They
said
they
couldn't.
I
found
it
and
was
able
to
get
a
noon
checkout
at
no
additional
charge.
When
I
said
that
I
was
surprised
and
disappointed
and
hadn't
run
into
this
at
other
Mariott's,
the
woman
responded
shortly,
"I
know
for
a
fact
that
other
Marriotts
charge
for
that."
The
beds
are
on
the
very
firm
side,
and
you
can
hear
people
above
you
and
through
the
halls.
There
were
children
screaming
and
running
up
and
down
the
elevators
and
hallways,
and
I
was
surprised
that
no
one
stopped
it.
The
towels
are
very
scratchy
and
if
I
ever
stay
here
again,
I
will
bring
my
own.
On
the
plus
side,
the
housekeeping-which
I
got
every
other
day,
rather
than
every
day
was
wonderful!
The
housekeeping
crew
were
so
nice
and
great!
The
location
is
great,
and
the
parking
under
the
hotel
was
a
nice
perk.
All
in
all,
it's
a
decent
2-star
hotel.