1/5 Osvaldo S. 4 years ago on Google
(Translated
by
Google)
I
accompany
my
wife
in
all
the
necessary
procedures
to
treat
cervical
cancer
and
I
have
always
witnessed
the
excellent
care
in
all
units,
but
yesterday
there
was
an
isolated
fact
that
made
me
extremely
worried
and
dissatisfied,
(we
had
a
chemist
scheduled
for
25
/
10/2019
at
13hs,
we
received
the
receptionist
from
the
sector
o
the
information
that
there
was
a
vacancy
for
08:
hs
and
we
made
the
exchange,
but
due
to
the
problem
of
the
shelving
that
was
reported
in
several
news,
my
wife
arrived
at
09:30
attendant
said
she
would
have
to
wait
for
a
chair
because
she
had
passed
to
someone
else
vague
because
she
was
late,
we
always
arrived
on
time
and
until
preparing
the
medicine
the
service
is
past
09hs,
summarizing
she
was
prepared
for
the
chem
at
that
time
and
was
only
answered
at
14hs
and
ended
at
18:
05hs,
was
more
than
12
without
the
proper
nutrition
(I
hope
it
does
not
aggravate
her
health)
there
is
the
question,
can
a
receptionist
alte
If
a
meticulous
process
like
this
is
done,
regardless
of
the
inconvenience
the
patient
has
experienced
until
she
gets
to
the
hospital,
is
this
a
norm
or
self-recreation?
Awaiting
(Original)
Acompanho
minha
esposa
em
todos
os
procedimentos
nescessarios
para
tratar
um
câncer
de
colo
de
útero
e
sempre
presenciei
o
atendimento
de
excelência
em
todas
as
unidades,
mais
ontem
ocorreu
um
fato
isolado
q
me
deixou
extremamente
preocupado
e
insatisfeito,
(
tínhamos
uma
quimeo
agendada
para
25/10/2019
as
13hs,
recebemos
recepcionista
do
setor
o
a
informação
de
q
havia
uma
vaga
para
as
08:hs
e
fizemos
a
troca,
mais
devido
a
problema
de
engavetamento
q
foi
noticiado
em
vários
telejornais,
minha
mulher
chegou
as
as
09:30
e
a
atendente
disse
q
ela
teria
q
esperar
vagas
uma
cadeira
pq
havia
passado
para
outra
pessoa
a
vago
pq
ela
estava
atrasada,
sempre
chegamos
no
horário
e
até
preparar
o
medicamento
o
atendimento
passa
das
09hs,
resumindo
ela
estava
preparada
para
a
quimeo
naquele
horário
e
só
foi
atendida
ás
14hs
e
acabou
as
18:05hs,
ficou
mais
de
12
sem
a
devida
alimentação
o
q
espero
q
não
agrave
o
estado
de
saúde
dela)
aí
fica
a
pergunta,
pode
uma
recepcionista
alterar
um
processo
meticuloso
como
esse,
sem
levar
em
conta
o
transtorno
q
a
paciente
passou
até
chegar
ao
hospital
,
isso
é
uma
norma
ou
auto-recreação
?
No
aguardo
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