2/5 Alicia B. 1 year ago on Google
The
worst
run
Panera
yet.
We
went
to
get
take
out.
Ordered
3
flatbreads.
We
had
to
wait
for
way
too
long
considering
there
was
nobody
ahead
of
us
&
the
place
was
1/2
empty.
Folks
behind
us
left..
The
kitchen
staff
(all
male
Latinos)
were
busy
but
they
couldn't
help
us.
I
saw
the
manager/owner
walk
through
the
back.
She
saw
us
waiting
there.
She
didn't
realize
that
I
saw
her
see
us.
She
ignored
us.
She
either
runs
this
Panera
&
the
one
in
Northgate
or
she's
upgraded
to
Rowland
because
the
1st
time
I
had
the
misfortune
of
ordering
from
her
was
at
Northgate;
super
unpleasant.
Anyway,
when
we
got
the
attention
of
the
young
man
that
was
working,
yes,
just
one
kid
straight
out
of
high
school,
we
know
him,
he
apologized:
"I'm
a
one
man
show."
Eventually
he
came
to
us.
Good
kid,
good
worker.
He
even
helped
us
save
some
$$.
At
all
this
the
owner
woman
sits
down
at
a
table.
She
sees
us.
Nothing,
not
even
a
smile.
And
the
other
thing
about
Panera,
what's
with
the
sides?
Chips,
baguette
or
apple?
If
you
order
flatbreads
you
don't
want
chips
or
bread.
Most
of
us
can
buy
our
own
apples.
The
flatbreads
are
consistently
good
but
this
time
they
were
slightly
undercooked.
They
forgot
to
call
our
name
when
they
were
ready.
The
young
man
apologized.
At
all
this
the
owner
just
sat
there,
doing
nothing
to
help
us.