I’m not the type to leave reviews but when I went in in December and tonight I was treated with nothing but attitude as if me just taking a step into this store bothered the lady with dark hair working. i went in around 6 and wasn’t welcomed or anything just was given attitude when asking questions.the previous time in december i told her i was using cash to pay when i was at checkout and she rolled her eyes at me and said something under her breath ignorantly. i let it go before but tonight with the SAME lady was my last straw with coming here! never coming to this location again. i hope management sees this and reconsiders who they have working!!!

The dark-haired lady named Victoria is very rude. I live 45 minutes away just went there tonight to exchange one product I had paid cash for and I had my receipt. They didn’t have the product which was not her fault but she then told me that they can only issue a store credit. I was so frustrated as it clearly states on the receipt that I had the cash will be issued for cash returns. She was not at all helpful I told her that was fine if I could use the credit for an online purchase and her reply was well I don’t know. Aveda products are entirely too expensive to deal with shoddy customer service. Now I have a store credit that I will certainly not use at that location and I cannot use it online. Before I even left the store she was on her cell phone taking a personal call she’s completely unprofessional and I am very frustrated with the entire experience.

What a wonderful experience chatting with the worker! I am in love with this location. The manager there is so sweet! Great work knowing products and interacting.

Excellent service and very professional workers very satisfied with products I wish I could tip everyone but they encourage to donate to Aveda charities ☆☆☆☆☆

Wonderful products & knowledgeable staff who do their best to guide you to the best products. During the pandemic customers can't sample make-up or skin care products & they have had to suspend the hot tea offering when you enter the store. Masks required & staff are masked at all times.

We came at 7:30 pm Friday the store closed this is disappointing 🙂🙂🙂

Was able to find what I needed. Helpful employee gave me samples of a shampoo for my hair concern. This way I can try before I buy

LOVE their products. This store has everything I need in one place. Friendly and helpful staff