Not a horrible motel. The rooms were mostly clean, carpet was a bit dirty and they were stains on some things. The room was very spacious though. It was pretty quite and the receptionist was very friendly. The price should be a bit lower for the quality that it is but not a horrible motel.

When I arrive to the property checked and got my room key open the room door and the first thing I smelled was cigarette smoke had to change rooms to non-smoking so get to the non-smoking room a little bit better and smell but to me it’s still had kind a like a mildew wish smell the floors were not vacuumed well the bathroom the showerhead hair everywhere showerhead had water stains hard water stains built up all around spiderwebs in the corner greeted by a spider toilet paper holder dirty rusted shower curtain was dirty stained towels a few of them were stained not clean well bathroom vent dirty rusty coffee maker was definitely not cleaned Noreen stout microwave was dirty had food stains inside of the microwave starting to rust like I said small pieces of trash on the floor as if they did not vacuum the bed was comfortable but had to buy sheets to put on top of the sheets that were there because the mattress looked very dirty should have had a mattress cover or pad on the top of the mattress because the mattress looks very old dirty and dingy I would not recommend staying at this hotel I understand pet friendly but they would definitely need to do a better job with cleaning the floors and the beds and the rooms. I will not be at this hotel ever again do not recommend it And the breakfast was not very appetizing

I urge people to avoid this awful place. The room they gave us at the Quality Inn Fort Campbell was absolutely disgusting! The room was filthy with BED BUGS!!! There were dead bugs all over the bathroom, I book a non smoking room and they put us in a smoking room! The carpet was covered in cigarette burns. The wood furniture was falling apart. I could honestly go on and on! It was absolutely horrible! Filthy dirty! We immediately left the room and went to the front desk. My husband asked for a refund and to speak with the manager. The manager refused to speak with my husband but told the women working at the desk that he went and looked at our room! He basically called my husband a liar and said the room was fine to stay in and that it was clean! It was nowhere near clean! They refused to refund us for the two night we paid for because we booked online, they said we need to call the booking site to get a refund. Which ok I get that so I asked for a receipt with the check in and check out date and time to provide to the booking site for a refund if we needed it! They refused to give me anything! They said they don't give receipts at checkout and refused to print me anything. The whole experience was a nightmare! Management was unprofessional! At this point I accept that I'm out a couple hundred dollars but I will make sure people know about this horrible, disgusting hotel and how terrible the service was!

Let me start. Paid in full when booked the room. Next morning woke up to people trying to get into room on 3 different occasions. When out for the day someone was in our room. Curtains got opened and dresser drawers were also open. Called front desk and they called manager and he said no one was in our room on the cameras. Then went to talk to the manger upon checkout he stated that he had to watch the cameras. Manger very untrustworthy. Only will give back $50 refund on the 3 night stay. DON’T STAY HERE!

The Army put me here for 15 nights while I attended Air Assault school. The rooms were really nice and the beds are the comfiest I’ve been in. Management was incredibly helpful allowing us to use their industrial washing machines so we could have clean uniforms each day.

Me and about 50 others attended Air Assault school for 15 days. The rooms were always kept extremely clean for us and they were very accommodating. Even allowed us to use their industrial washers and dryers for all of our uniforms. Extremely grateful for them helping us all through our long trip!

Typical hotel for the price . Our room was clean and the staff was great . Liked the the guy running the place walked the property everyday so felt my truck was safe.. So ya thumbs up

The rooms are adequate however the initial booking was not correct when i arrived. I am a non- smoking citizen who requires a accessible room. The room i was booked for was a double queen smoking w no accessible bathroom. It took sometime to fix this issues and find the provisions i requested.

Very disappointed in this Quality Hotel. Was only looking for a room for the night and couldn't find anything else and they had a suite left and I paid an exorbitant amount of money to sleep for 8 hours. They did not tell me I was renting a suite and felt they were not forthcoming about the room. I have had this happen before at other Comfort facilities and they only charged me for a room .There wasn't even a coffee pot in the room. There was no bath mat for the shower. There was a charge for a room safe and the only way you could get your money back when you didn't use it with to go to the desk in the morning. The room was older. The hot breakfast was inadequate, there were hot eggs, no meat, only white bread and the sweetest inedible muffin I have ever tasted, no fruit. The bed was good. I would not stay here again.

Scrambled eggs (powdered) is NOT hot breakfast. Waffle iron was turned on but no batter. Definitely re-think your stay if it's for the breakfast. Edit: I'm adding this in response to the owners comment. Inside, to the right of the check in desk, there is a sign that says "Free Continental HOT breakfast". Toasting bread or having waffles is not considered hot.

Was charged twice for 1 room. When brought to their attention, i was told the charge was reversed. Here we are almost 5 days later, no refund. I called hotel, no help so i had to call my bank n dispute the charge.. still my money hasnt been refunded. They are theives n will rob you blind if you dont pay attention to what they are charging you for. I even specifilly asked if they were charging me twice, n the lady said no. But the next day at check out the same girl was like...oops. unexcusable! Not to mention ibwas out $80 while on vaction... Thank god i had extra cash to cover there mistake!

Normally happy with my stay here. Friendly staff and for the price it works for me. But my most recent visit had a couple irritating things happen. The second day my key card quit working so I had to go back to front office and get the card reactivated. Then on my final day I come back with an hour before check out to find the room cleaned and ready for the next guest. Glad I packed the car before doing my last bit of work this morning.

My family stayed here for one week. The staff was absolutely horrible. They got a weekly rate on booking and as advertised, went down for continental breakfast. They were told breakfast was NOT included in the weekly rate, even though it’s on booking, quality website AND THE SIGN OUT FRONT. After my dad fought back on it, the man he spoke to said the listing hasn’t been updated. Ok not my families fault!!! After that altercation the staff would watch us like birds. Every time we went to the pool, came out the room or even pulled into a parking spot from being gone all day they would come out and stare at us. Even when having a conversation outside, staff would come out and stand in the group but not interact or engage in the conversation at all. 0/10 will not get business again from us!

We are so very pleased with our weekend stay at this motel. The room was super clean. The staff was extremely friendly and helpful. Always smiling. We had a king room with one of the most comfortable beds I have ever slept on with plenty of fluffy and full pillows. The outside area was clean and well maintained. I highly recommend this motel.

Stopped in on my way back to Florida from Illinois, I have stayed at Quality inn in many states and this one did not disappoint the young lady that checked me in I would've took her home if the wife would've let me, I asked her where to find something to eat and she told me where to go to find something so I set off ,very quiet room and when I checked out the lady was just as nice, I'll stop back in next time I'm heading that way 😘

We came in after a very exhausted trip. We weren't expecting such great service. I was amazed at this guy who told us his name was Harry. Extra towels and directions as to were we could find a bite to eat at midnight. We enjoyed our stay and will be staying again on our way back through.

Stayed here while visiting relatives. Everything was as clean as humanly possible. Staff was friendly and accommodating. We had to stay a secong night and Dan, went out of his way to get us a discount and all applicable savings for the stay. There are people who care and in this case, it showed. Thanks to everyone there. Your efforts dont go unnoticed. See you on our next visit.

Everyone was nice and professional. Dan and Mike went out of their way to make us feel welcomed. Harry, thanks so much for your room service. He made sure I had everything I needed.

It's an older lodging place but everyone is friendly. The do not disturb sign for the door was found on checkout day on the desk we piled luggage on instead of on the door. That made made for an annoying morning after a late check in. It is extremely noisy there in the mornings, but not the hotel's fault. My last morning there, checkout day, housekeeping is knocking on my door as I'm trying to sleep in because of yesterday's early knocking. Housekeeping should not be knocking on doors on the day we are checking out until the desk tells them the room is clear. I don't need you to clean my room and make my bed before you need to change all the bedding. This is concerning but again, very friendly staff