1/5 aydan b. 5 months ago on Google
My
order
is
messed
up
almost
every
single
time,
Whether
I
go
in
person
or
order
delivery.
I
do
not
like
guacamole
or
pico,
and
no
matter
how
I
ask,
they
ALWAYS
put
it
anyway.
They've
even
added
it
multiple
times,
when
I
order
the
rolled
tacos
that
don't
even
include
guacamole
-
despite
the
fact
that
the
reason
the
one
with
guac
is
a
whole
separate
item
is
because
guacamole
is
expensive.
I
don't
understand
what
is
so
difficult
about
just
not
putting
it
on.
This
time,
I
ordered
via
Uber.
Whomever
built
their
menu
on
uber
lacks
a
very
basic
understanding
of
a
menu.
I
had
to
look
up
their
actual
menu
to
even
determine
what
was
on
many
of
the
items
or
what
they
came
with.
You
would
think
they
would
actually
specify
that
many
of
the
specials
come
with
rice
and
beans,
but
they
don't.
The
biggest
indicator
was
the
price
points.
Unfortunately,
it
also
only
gave
three
options
for
sides,
when
there
menu
has
many
more
than
that.
There
was
no
option
for
just
a
side
of
rice
and/or
beans,
as
their
normal
menu
has.
I
wanted
rolled
tacos,
so
that
left
me
with
an
annoying
choice.
Uber
doesn't
let
you
remove
anything
at
Rigobertos
(yet
another
dumb
decision).
Unfortunately,
while
their
rolled
taco
section
does
have
an
option
with
guacamole
and
one
with
just
the
cheese,
their
specials
menu
assumes
that
anyone
wanting
rice
and
beans
has
to
like
guacamole
-
there
is
no
separate
option
(even
though
because
there
is
no
description
when
listed
on
the
specials,
nobody
would
even
know
there
is
guacamole
in
the
first
place
and
would
probably
assume
there
isn't,
since
that's
how
it's
listed
on
their
own
menu
for
the
cheese
only
option).
So
I
either
had
to
choose
3
rolled
tacos
with
no
rice
or
beans
since
i
cant
order
them
seperate
(putting
me
under
the
min
order,
adding
3
dollars
to
my
order
as
a
result
and
paying
more
for
the
rolled
taco
portion
than
i
would
have
in
a
meal)
or
order
the
one
in
the
meal
that
has
guacamole
but
doesn't
say
it
does.
So
I
chose
the
second
option.
Luckily,
I
could
at
least
add
a
note.
I
wrote
3
very
basic
statements,
hoping
it
would
maybe
click
in
their
heads.
1.)
NO
GUACAMOLE
2.)
I
will
not
eat
guacamole
and
3.)
CHEESE
AND
LETTUCE
ONLY
That's
pretty
clear,
in
what
I'm
asking
for,
right?
Apparently
not.
Just
in
case,
and
because
I
know
they
have
so
much
trouble,
I
specifically
texted
my
uber
driver
and
requested
that
he
ask
them
to
make
sure
there
is
no
guacamole
on
my
order
and
offered
him
a
few
extra
dollars,
if
he
got
the
order
to
me
with
no
guacamole
(against
all
odds).
He
accepted
the
request
and
went
inside
to
ensure
they
didn't
add
it.
Lo
and
behold,
they
were
unable
to
grasp
such
a
concept
as
simply
not
lifting
up
their
scoop
and
not
dumping
guacamole
all
over
the
rolled
tacos.
They
even
threw
a
few
unsolicited
tomatoes
for
good
measure
-
great
guess
on
what
item
you
could
randomly
add,
that
I
also
hate.
What
a
waste.
Now
I
get
to
throw
away
a
majority
of
my
order
and
won't
get
a
full
meal
tonight.
I
have
an
issue
with
my
paycheck
my
employer
is
trying
to
fix
rn
and
the
only
thing
I
had
was
an
uber
gift
card.
Now
that
money
is
gone,
I'm
hungry,
and
have
no
way
of
getting
dinner
tonight.
Thanks
Rigobertos!
You're
never
getting
my
business
again
after
this,
guess
I'll
be
sticking
to
your
competitors.
🤷🏼♂️
Take
a
look
at
the
reviews,
filtered
by
the
lowest.
I
promise,
you'll
notice
a
pattern.
They're
all
about
this
locations
inability
to
get
an
order
right,
poor
sanitation,
long
lines,
uber
orders,
and
poor
quality/old
food.
Anything
else
you
notice?
No
replies
even
try
to
make
it
right.
🤔😳
One
consistency
though
is
a
half
baked
apology
and
hope
of
you
returning.
Why
would
we
return
when
the
goal
is
to
simply
get
a
payment
and
not
care
about
anything
else?
I'm
sitting
here
without
the
food
I
paid
for
and
no
options,
but
I
guarantee
this
won't
be
made
right,
because
Rigobertos
has
already
been
paid.
Pathetic.
Either
lower
pricing
to
early
2000s
McDonalds
prices
to
reflect
the
lack
of
customer
service
skills
and
extreme
lack
of
pride
in
your
work,
learn
how
to
run
a
business,
or
shutter
the
doors,
please!
🙏