1/5 Matt Y. 9 months ago on Google • 286 reviews
Absolutely
horrendous!
On
Sunday,
July
2nd
I
took
my
wife
and
grand
children
out
to
dinner
after
church
service.
We
were
immediately
seated
by
the
host
upon
arrival
(a
real
good
thing)
Then
it
took
our
waitress
Ashley
15
-
20
minutes
to
decide
to
come
and
access
our
table
and
our
needs.
Now
it's
around
the
three
o'clock
hour
and
the
business
is
fairly
busy,
I
totally
get
it
and
understand.
A
few
minutes
later
my
granddaughter
accidentally
spilled
her
milk
on
the
table,
it
took
a
minute
but
Ashley
finally
brought
some
napkins
to
clean
up
the
accident,
she
dropped
a
handful
of
napkins
in
the
middle
of
our
table,
there
was
no
attempt
to
help
clean
up
the
spilled
milk.
Now
it's
time
to
order,
my
wife
orders
chicken
nuggets
for
the
grandkids,
in
a
very
snarly
reply
Ashley
responds
"we
ain't
got
no
chicken
nuggets"
and
looked
at
the
wife
as
you
better
not
question
again.
I
order
the
ultimate
omelet,
I
always
have
toast
with
my
meal,
heavy
butter,
toasted
lightly,
and
not
to
be
cut
into
pieces,
well
Ashley
brings
my
toast
cut
into
four
pieces,
I
refuse
it,
she
snatches
it
away
off
the
table
and
mumbled
something
under
her
breath.
Near
the
completion
of
our
meal
there
were
some
used
napkins
on
our
table,
the
wife
asked
if
they
could
be
removed,
Ashley
responded
I'll
be
back
in
a
minute
to
get
it,
as
she
was
leaving
she
was
already
empty
handed.
Ashley
passes
by
a
second
time,
the
wife
asks
again
to
remove
the
rubbish,
Ashley
responds
she
is
looking
for
something
to
put
the
garbage
in.
After
approximately
5
-
7
minutes
Ashley
returns
with
looks
to
be
a
small
size
grits
serving
bowl
in
her
hand.
Our
trash
was
already
at
the
end
of
the
table
for
easy
removal.
Ashley
returned
with
her
hand
and
bowl
extended
towards
the
trash.
My
wife
is
totally
outdone
by
now,
she
asks
you
can't
remove
the
garbage
from
the
table
you
are
serving?
Ashley's
responds
was
she
didn't
know
what
that
garbage
contained,
we
were
told
it
could
have
been
a
load
of
snot.
I'm
like
okay
fine
if
that
is
the
case,
Ashley
could
have
used
other
available
napkins
to
remove
the
garbage,
or
went
and
got
a
pair
of
rubber
gloves
to
remove
it.
Now
the
wife
and
I
see
Ashley's
true
colors
of
racism
in
full
motion.
We
ask
for
a
manager
and
to
replace
our
waitress
Ashley
with
someone
else.
A
manager
named
Jesus
came
to
our
table,
heard
our
complaint,
and
told
us
that
now
has
to
go
to
hear
her
side
of
the
story!
WHAT????
Shouldn't
that
be
done
on
the
back
end
of
business???
The
most
hurting
and
disappointing
thing
was
the
Manager
Jesus
never
apologized
for
our
dissatisfaction,
for
what
we
deemed
as
terrible
customer
service
from
our
waitress
Ashley.
Never
did
he
field
us
with
any
questions
concerning
our
visit
or
service.
This
turned
out
to
be
a
horrible
dinning
experience
from
a
restaurant
location
I
had
been
frequenting
for
more
than
20+
years.
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