1/5 Frankie C. 7 months ago on Google ā¢ 1 review
0
stars.
My
wife
went
to
the
ER
for
miscarriage
ācare.ā
More
of
a
sleezy
club
vibe
than
a
hospital.
Security,
nurses,
and
other
staff
loudly
laughing
and
cursing
as
if
patients
in
pain
arenāt
a
few
feet
away.
Sociopathic
behavior.
At
a
hospital
of
all
places.
Shame.
Shame
on
these
people
for
allowing
TWENTY
HOURS
to
pass
before
they
gave
my
wife
and
I
radiology
results-
EIGHT
of
those
hours
waiting
in
the
hospital.
We
checked
in
at
6PM.
Because
of
this
sensitive
matter,
they
told
us
that
it
was
supposed
to
be
a
STAT
order,
but
they
later
admit
it
had
NOT
been
labeled
that
way.
They
then
updated
the
order
to
STAT,
yet
still
no
results
for
hours.
It
is
now
2AM.
We
were
asked
to
sign
a
form
that
stated
we
were
being
discharged
against
doctor's
orders,
because
they
could
not
give
an
estimate
as
to
when
we
would
get
results.
We
go
home.
It's
2PM
the
next
day,
and
we
finally
get
a
call
with
results.
āNo,
thank
you,ā
we
say.
My
wife
and
I
CLEARLY
know
the
results
at
this
point.
Itās
now
been
a
week
and
they
send
us
a
letter
offering
assistance
since
they
āunderstand
you
are
not
insured.ā
Yes,
we
are
insured.
West
Suburban
never
asked
for
insurance.
My
wife
actually
finally
VOLUNTEERED
the
information
the
night
she
was
in
the
hospital.
She
walked
to
the
desk
in
her
gown,
and
they
jotted
it
down
with
a
PEN
on
a
POST-IT.
Another
week
later,
it
was
revealed
that
they
STILL
didnāt
have
the
information.
What
sort
of
establishment
is
this?
Why
would
they
assume
that
we
are
uninsured?
As
a
disappointed
longtime
Oak
Park
resident,
and
as
a
person
who
doesnāt
want
to
see
ANY
patient
from
ANYWHERE
unnecessarily
suffer,
I
plan
on
sharing
this
review
far
and
wide
on
my
social
media
platforms
and
beyond.
People
like
this
should
not
be
in
positions
to
care
for
the
health
of
others.
Do
not
consider
this
hospital.
Even
a
drive
to
an
ER
hours
away
would
save
you
time,
and
you
would
have
much
better
care.
West
Suburban
is
a
perfect
example
of
our
broken
medical
system.
Broken
for
far
too
long.
Reviews
sit
at
2
stars,
and
they
continue
to
provide
absurdly
terrible
ācare.ā
This
sort
of
indecency
and
malpractice
should
not
end
with
a
google
review.
*as
of
today,
9/2/2023,
the
hospital
continues
to
call,
(text?),
and
snail-mail
us
about
a
no-insurance
program.
WE
HAVE
INSURANCE.
We
needed
to
tell
them
to
bill
our
insurance
as
we
left
that
night,
as
they
never
asked
for
it.
They
then
jotted
it
down
on
a
notepadā¦which
was
likely
set
aside?
Thrown
away?
My
wife
spent
hours
on
the
phone
with
them
explaining
the
insurance
information
to
them
again
a
few
days
ago.
What
is
this
place?
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