Western Motor Sales image

Western Motor Sales

Used car dealer

😠 🚨DO NOT BE FOOLED by these people. I have never seen so many cheesey and obviously fake 5 star reviews in my life. I brought a car and it broke down within a week. These people will lie straight to your face and they have no shame in doing so. Please take my review seriously so you don’t make the s... People often mention recommend, service, Western, guys, Gabriel, great, time, sales, bought, deal,


Address

49 Military Rd, Avondale Heights VIC 3034, Australia

Website

westernmotorsales.com.au

Contact

+61 3 8390 2223

Rating on Google Maps

4.70 (189 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8:30 am to 5:30 pm
  • Thursday: 8:30 am to 5:30 pm
  • Friday: 8:30 am to 5:30 pm
  • Saturday: 8:30 am to 4 pm
  • Sunday: 10 am to 4 pm
  • Monday: 8:30 am to 5:30 pm
  • Tuesday: 8:30 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: recommend (23) service (20) Western (20) guys (19) Gabriel (19) great (19) time (15) sales (15) bought (14) deal (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 T S. 6 months ago on Google
    🚨DO NOT BE FOOLED by these people. I have never seen so many cheesey and obviously fake 5 star reviews in my life. I brought a car and it broke down within a week. These people will lie straight to your face and they have no shame in doing so. Please take my review seriously so you don’t make the same mistake I did. You’ll save a whole lot of time and money.
    4 people found this review helpful 👍

  • 1/5 annonymous s. 1 year ago on Google
    bought a car off them a few months back. within a week the engine red lined and i had lost a ton of coolant. i called them up immediately, and was told to get the car to a mechanic. i asked whos paying for that. the man said dont you have that extended warranty from finance? i said dont i have a 30 day dealer warranty first? so i brought it all the way back to the other side of the city for them to fix. (side note- the loan car they gave me was legit missing lugs on the tyres, not exactly roadworthy) i was told that the issue had been a cracked welch plug and coolant was leaking through that. i asked how does a welch plug crack? he said oh they corrode over time. never really rang true to me. fast forward to winter- my heater doesnt work. the thing is i know the heater worked before it went back to them to repair because as i was pumping more water into it when it over heated, i had the heater blasting to get the circulation. so pulled the pipes off the core and flushed it and it works again. bit strange i thought, but it worked now so thought not alot more about it. i was checking the oil in it last week, and for the life of me i couldnt understand why my yellow dipstick handle was completely covered in soot. did i have an exhaust leak on the manifold? no. what happened when i took it back to be repaired was they by-passed my manifold egr cooler. never been surer of anything in my life. didnt even block off the exhaust pipe that comes off it. so all this time ive been wondering why im getting 15L+ to the 100km, surely the cars not that heavy. everyone elses seems to be getting 10L to 100km. why has the car got no acceleration in 3rd or 4th? because theres an exhaust leak before the turbo. beware of these guys. they are everything you could expect of used car salesmen. unbelievably dodgy.
    2 people found this review helpful 👍

  • 1/5 Sam S. 4 months ago on Google
    CON MAN. I bought a van from these guys with a "road worthy certificate." Less than a month later, it broke down. We went to get our own road worthy, and the van had rusted floor under driving seat, radiator needed replacing, a total of 16 problems that needed fixing. They told us it was all our fault from wear and tear after less than a month. The road worthy company we had it checked with said they've had 5 or 6 people come in from this company after being scammed by them. I am currently going through vcat to try and get my money back. DO NOT PURCHASE FROM THESE PEOPLE. The roadworthy we had done was one month after purchase, the time it took to review is irrelevant. You haven't denied the problems with the van. You know you're giving out dodgy road worthies. We contacted you about the issues at the time and you said it was wear and tear, not your fault. No help at all. I'll add the purchase documents to show my roadworthy was less than one month after purchase. Not to worry, we have the evidence. VCAT can deal with it from here.
    2 people found this review helpful 👍

  • 5/5 Jessee S. 3 years ago on Google
    Extremely happy with the service we received from Western motor sales. Compared to many other places we looked at, they were honest and upfront. They went over and above, ensuring the car was in top condition and helping with transferring to a new state. Would recommend to anyone looking to buy a car.
    1 person found this review helpful 👍

  • 5/5 mark l. 1 year ago on Google
    I loved dealing with Western motor sales. I bought a vehicle from them a month ago, i have had no issues. If fact I am going to by my wife a car from here next week. Great job..
    1 person found this review helpful 👍

  • 5/5 taupe h. 4 months ago on Google
    Best thing i like about my mazda 3 series i bought from Western motor sales is leaving newer models in my wake at the traffic lights.
    1 person found this review helpful 👍

  • 5/5 Alf P. 1 year ago on Google
    I just purchased another van to add to my fleet. I dealt with Gabriel and was fantastic to deal with. Hassle free & quick turnaround. I purchased the van over the phone and drove over 2 hrs to the dealership. The van was immaculate for its age and didn’t miss a beat when I drove it back. Highly recommend western car sales and will definitely do business in the near future when I need another van thanks Gabriel & staff 👍
    1 person found this review helpful 👍

  • 5/5 Patty W. 1 year ago on Google
    The staff at Western Motor Sales is incredibly helpful and productive. Time taken to complete the process was close to two hours. The car I wanted most of all was the one I bought. Unquestionably the most pleasant time spent purchasing a vehicle.

  • 5/5 Haris S. 1 year ago on Google
    My experience with Gabriel cheapest cars was excellent from day 1. His customer service was excellent made the process easy to understand and answered all my questions with high expectations. I would highly recommend buying a car from these guys. Thanks guys for everything love my new car.

  • 5/5 Susan R. 1 year ago on Google
    I requested Corey come with me for test drive of vehicle as I didn't know the area. Had a good chat along the way. Gabriel was most helpful & great to deal with. Neither Gabriel nor Corey were at all pushy. I requested a full detail of vehicle prior to purchase. Vehicle was spic 'n' span when collected. A couple of minor issues (cosmetic) were resolved perfectly. All in all a pleasant & easy business transaction.

  • 5/5 Thinuga S. 1 year ago on Google
    I recently purchased a Toyota 86 through western motor sales, I was given the best service. Bernie was very friendly with the sales and provided genuine pinpoint details about the vehicle. The vehicle was one beautiful piece. I was provided a premium service by Craig to get the car ready for the road. Highly recommend western motor sales 👍

  • 5/5 Sherin C. 1 year ago on Google
    Recently bought a new van from these guys and have been an absolute dream to work with. Very straight forward and transparent. Would definitely recommend for your next purchase. Hamid and Krish have been very easy to work with. Will make sure you get what you need

  • 5/5 Riley S. 1 year ago on Google
    We had such a good experience with Ash! He is a champ and very knowledgable. He goes above and beyond with his customers. I would recommend my family and friends to speak with Ash if they are ever needing assistance to buy a new car :)

  • 5/5 Rebecca 10 months ago on Google
    I don’t often leave reviews but this place really deserves it they went the extra mile for my elderly disabled parents Micheal you couldn’t of been any more helpful and in my dads words “I like they don’t pressure you they walk away and give you time to think about it” it is not easy buying a car for someone with such disabilities and taking the time to make sure the car fits their equipment they need. Micheal did all of this with us and was extremely polite and welcoming leaving me and my parents feeling 100 comfortable. Definitely be going here for my daughters 1st car next year oh and did I mention the how many phone calls with questions from me and my parents of course Micheal answered every one of them and not once brushed us off each and every time was polite and answered every question.

  • 5/5 Anglena K. 11 months ago on Google
    Michael was really great, speedy communication and they got all the paperwork all done within the end of business. Thank you so much! I love my car <3

  • 5/5 Anglena K. 11 months ago on Google
    Michael and the rest of the team was great, they were speedy with the communication and I was able to drive away with the car in less than two days! I love my new car, thank you <3

  • 5/5 Axel C. 1 year ago on Google
    We recently bought our family car here and we had the best experience so far. Manager was patient with us on getting finance approval and helped us get the lowest interest rate that we could get. he was so understanding with regards to our queries and explained clearly our doubts. He made sure that our car will be delivered accordingly in the best shape as if we bought the car brand new even though it is secondhand car! We are very pleased and happy. He was really fantastic in terms of customer service. Our transaction has been hassle free thanks to the people from here.

  • 5/5 Sam 4 months ago on Google
    Highly recommend Western Motor Sales. Made the whole process made easy including trading my old car with not much fuss. Gabriel went the extra mile for us , he was professional, friendly and trustworthy. Positive experience overall. Thanks guys!

  • 5/5 J H. 7 months ago on Google
    I sold my car yesterday to Western Motor Sales. It was such a breeze, easy, and fantastic experience. Worth the effort to check out the place. Gabriel is such a great person to deal with - friendly, humble, sincere, to the point and efficient. He had also offered a fair price for the car. Highly recommend Western Motor Sales to anyone.

  • 5/5 Mr B. 9 months ago on Google
    We recently bought a car from Western Motor Sales and the service from start to finish was excellent. Gabriel was very friendly and informative. They were also extremely helpful and went the extra mile to ensure the sale was smooth. Small details make the biggest difference. I would highly recommend their services.

  • 5/5 Jacob D. 8 months ago on Google
    Hi guys I just wanted to post here, I bought a Mazda CX7 back in march from these guys. Unfortunately it didn’t have a smooth run with some oil leaks. However Gabriel has been absolutely fantastic in helping me deal with these issues and fixing them under the warranty. Thankyou Gabriel for helping me out with it. All seems good with it now. These guys have been great to deal with and I think I was just unlucky with the product! He’s great to deal with and has looked after my family, can’t wait to get my next car from them in the future

  • 5/5 Nick R. 6 months ago on Google
    I want to say a big THANKYOU to Ash and Gabriel absolute gentleman they were very helpful accommodating and not pushy. They answered all my concerns and gave me a great deal on my purchase 2013 VW Caddy maxi and a great price on my ford fiesta (trade in) Thank you to you both it was a pleasure to deal with you both I highly recommend Western motor sales

  • 5/5 Aviella 6 months ago on Google
    Ash and Gabriel were fantastic to deal with. Super friendly and excellent customer service. Offered good price for purchase of car with changeover. Highly recommend.

  • 5/5 Megan W. 3 months ago on Google New
    Gabriel made my van dreams come true! Both him and his team were so warm and welcoming, and their passion for motor vehicles is evident. They were informative, helpful and honest. Would definitely recommend :)

  • 5/5 Rahwa 2 years ago on Google
    I've been searching for car for quite sometime now and had no luck finding a medium sized, affrodable vehicle with low kilometers in a great condition. One of my friends referred me to this business and I had the privilege of finding a great sales men with amazing customer services skills. I was provided with prompt service and in a short period of time several options to pick various vehicles from. Finding the right vehicle is time consuming. I'm sure I will find the right vehicle with this business in a matter of time because of the level of care being provided! Its nice to have options and someone who cares enough to go above and beyond until you find that perfect vehicle to purchase! :)

  • 5/5 Jenna C. 2 years ago on Google
    Just brought my new car threw these guys! It was actually a great experience! Gab was very helpful, honest, and knew exactly what he was talking about! I will 100% be sending family and friends his was when they are after an amazing second hand car! Thanks so much for the soothing experience guys 👏😃

  • 5/5 Wayne C. 2 years ago on Google
    Go see Mad Max. He is the man to get you into what you want 100%. Got a great ute here and the roadworthy was excellent. One small chip on windscreen and it was replaced with new.

  • 5/5 Ben E. 2 years ago on Google
    Gabriel and Max are two amazing professionals - and decent people too! I've had a great experience getting a second hand car through them about a month ago, and they've gone out of their way to rectify any issues before and after the sale. I would recommend them in a cinch.

  • 5/5 kimberley p. 2 years ago on Google
    Max and Gabriel are amazing. Two genuine guys to deal with both trading in my old car and purchasing my new car would highly recommend Western motor sales to anyone with great after sale service. Thanks for that you did for us.

  • 5/5 Francis & Alyse V. 2 years ago on Google
    Looked for my new car for a long time before coming across the guys at Western Auto Sales. Got myself a really nice Toyota Aurion which runs like a dream. Not to mention the best trade in value I was offered anywhere!!!b Thanks Max, Gab and the team and Western Motor Sales - I'll be back for my next car!

  • 5/5 Ben B. 2 years ago on Google
    Got my Ute here a few weeks ago, Michael is great to deal with , no pressure and fantastic service and well priced, they gave me good money for my trade in, would happily recommend, this is a no BS place , Thanks Guys

  • 5/5 Gabriel R. 2 years ago on Google
    Western Motor Sales offers incredible service and expertise. I put a deposit on a car as they needed to have a roadworthy done on it for test drive the next day. As time was of the essence I bought a car in the meantime and the team at Western Motor Sales were kind enough to refund me the entire deposit. Although I didn’t end up purchasing a car from them I couldn’t recommend their service highly enough and will be sure to purchase my next car from them. Special shout out to Ash who is perhaps the first used car salesman I’ve ever encountered who doesn’t make you feel like you’re getting ripped off - ridiculously positive and transparent.

  • 5/5 Simon S. 1 year ago on Google
    Really nice guys, very competent and easy going. I would buy a car at theirs if I was still looking for one. Felt treated very fair, highly recommended to pass by and having a chat to them I you're looking for a vehicle.

  • 5/5 Sipho X. 2 years ago on Google
    I’d been in the market for quite some time, but it wasn’t until the amazing staff at Western motor sales help me find the right car for my needs. Trust worthy, honest and clearly experienced. Highly recommend.

  • 5/5 SWEE KEE C. 2 years ago on Google
    Just bought a Camry here last week, great experience, best price, very kind service, thanks Ahs, when I drove home I found a speaker was silent, they were very responsible when I told them And dealt with me quickly, definitely recommend 5 stars

  • 5/5 Lee C. 1 year ago on Google
    I love the this Company I had bought my last three cars from them. They are friendly helpful and I will continue to go there for a future car. I had work done on my car it was a recall the service people were really really good they were friendly when I got my car back it they even washed it. It’s a very clean show room I recommend it to anybody that wanting to buy a new car or used car

  • 5/5 Shewit T. 2 years ago on Google
    I’m so grateful I found Western motor sales on Facebook. The process of buying with them was easy and they were so accomodating with all my requests. They went out of their way to help me out with any question or support and we’re really flexible. Thanks guys highly recommended them ….

  • 5/5 Jarryd V. 2 years ago on Google
    The team at western motor sales were absolutely lovely, They helped me pick a car as I was unsure of what I wanted and I’m absolutely in love with it, Their customer service was amazing and I will definitely be coming back in the future. Thank you Western Auto Group! ⭐️⭐️⭐️⭐️⭐️

  • 5/5 Francis V. 1 year ago on Google
    Western Motor Sales is a great operation. Cars are presented really well and staff are very knowledgeable and easy to deal with. Really happy with my beautiful Toyota Aurion!

  • 5/5 Danielle M. 1 year ago on Google
    The best support and customer service I have had at a car dealership! Thanks so much Gabriel for making buying my new car such a smooth and memorable process. Will definitely be recommending!

  • 5/5 Ivana M. 1 year ago on Google
    Highly recommend Western Motors. It was pleasure dealing with them. I am beyond grateful for smooth transaction and fantastic conversation . Thank you Ash! I am enjoying my new car very much 😊

  • 5/5 Jay M. 1 year ago on Google
    I have bought two cars off these guys in the last 6 months, both great deals and buying was easy and straight forward. Gabriel and ash are great guys and always accommodating to even swaping a battery in a key, A1 service, would highly recommend

  • 5/5 Andrew G. 1 year ago on Google
    Gabriel is very friendly. Willing to help out with any issues. Cars are of good quality. I would recommend buying a vehicle at Western Motor Sales.

  • 5/5 Michael H. 2 years ago on Google
    Great bunch of guys working here, very friendly and helpful. Great after sales service and only too help to help you with anything that you might need. We brought our sons first car from them and they have made it a very memorable experience for him, they explained how the sales contract works and told him if he needs anything to just call them. So very happy with our experience Good luck in the future guys

  • 5/5 Arula F. 1 year ago on Google
    All i can say is amazing service!!.. Initially went to the check out the car, and ended up purchasing it. Finance from the team was quick and efficient. Customer service from Gabriel was above and beyond. He ensured the car looked as new as it can be. Would recommend purchasing a car from here to everyone.


Call +61 3 8390 2223 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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