1/5 Akemi L. 1 year ago on Google
Poor
Service
and
Management!
Treated
poorly
after
waiting
45
minutes
for
seating!
Waitress
was
very
rude
as
she
rushed
us
to
hurry
and
order.
We
noticed
that
she
wasn’t
as
agitated
with
other
guess
around
us
but
she
seemed
genuine
annoyed
with
us
and
wanted
to
rush
us
to
hurry
as
they
were
closing.
What
we
couldn’t
understand
is
why
they
seated
us
to
give
us
poor
services.
After
a
few
snappy
remarks
from
the
waitress
about
a
drink
I
order
with
light
ice,
I
asked
for
the
GM.
Her
words
were
I
was
going
to
get
more
drink
with
less
ice.
I
explained
that
was
besides
the
point,
I
prefer
light
ice.
The
glass
was
removed,
ice
picked
or
poured
out
and
same
glass
returned
dirty.
I
requested
a
manager
and
she
came
out
and
her
attitude
was
smug
as
well
as
she
didn’t
help
at
all.
Basically
she
shudder
her
shoulders
as
I
explained
I
requested
a
drink
with
light
ice
and
got
the
runaround
about
a
simple
cocktail.
The
waitress
brought
back
a
glass
full
of
ice
after
I
stressed
little
to
light
ice.
She
was
upset
I
requested
that
the
drink
be
remade
with
less
ice.
I
was
told
by
her
that
she
would
pour
out
some
of
ice
which
she
did
and
brought
back
a
half
empty
glass.
Same
glass
she
took
away,
she
brought
back
twice.
Manager
repeat
the
same
thing
and
then
offer
to
take
it
away
and
off
the
bill.
I
requested
again
the
drink
with
light
ice
and
was
brought
back
my
same
old
glass.
Unbelievable!
Oh
yes
she
added
the
drink
away
back
to
the
bill
without
remaking
it.
Absolutely
horrible
service,
food
was
off,
everyone
left
with
doggie
bags
because
they
were
unhappy
with
the
food
besides
the
burgers.
The
watery
Mac
N
cheese
was
for
a
child
who
refused
it
because
he
said
it
was
yucky
and
that’s
his
favorite
meal.
It
really
was
the
dirty
half
filled
glasses
for
me!
This
is
the
$15
dollar
cocktail
I
asked
for
served
with
light
ice
in
a
dirty
glass
that
was
removed
from
the
table
twice
and
brought
back
in
the
same
glass!
As
a
Chef,
I
AM
SHOOK!
Disgusting!
Refused
to
give
me
general
manager
contact
information
and
dismissed
my
concerns
about
rude
waitress
when
I
asked
that
a
manager
come
over.
I
am
so
disappointed
this
was
my
daughter’s
birthday
experience
and
we
generally
love
this
place.
We
have
been
coming
to
this
location
for
almost
20
years
and
I
will
NOT
RETURN!
Certainly
expected
better.
Smaller
clean
glass
with
light
ice
would
have
satisfied
🫤