Great place to be a member of. Super friendly staff and the building is well-maintained base on its age and its use of it. The gym is very nice, clean and not too busy at certain times. I love going to play squash, and they got two squash courts and a few other different courts. The swimming pool looks fresh and smells like chlorine.

The Founders of this once Great Gym and community/family space would be rolling in their graves. Management is more interested in stone walling and insulting members asking for historical hours of operation or withholding/limiting towels and cleaning services then they are addressing the loitering and open drug use withing the building. It is the only gym in the downtown core, yet is massively missing it's membership goals and seems to be going out of it's way to be as non user friendly as any business I have encountered. Completely overstaffed yet it's embarrassingly underperforms. Saddens me to say but stay away from becoming a member until the Management and board become serious about matching the levels of excellence their predecessors strived for.

Since we've been able to come back post covid . Hours are shorter . Costs are same though. When can men plus member who pay extra be able to stay till 10pm ? Before covid 9pm was amazing for the swim you were able to finish the workout and then hit the pool after. Now not so much. Vague timelines from staff. Also handball/raquetteball courts are not being kept up. Please return to the 10pm hours or charge less for men's plus. I shouldn't be paying more for less service. Won't even mention towel service and how it isn't in the changeroom anymore. Other then that glad it back and running . Just og members and new members want the 10pm schedule with pool and lane swim restored at 9pm to 10pm .

I've been trying this location for the better half of a year now as a "premium plus" member. Main gym: This section is okay, decently large freeweights section, one of each machine for the basics available and spread out in a manner that makes sense. Some leaks in the ceiling every now and then put machines out of commission. Pool: Meh. Pretty small in comparison to other YMCA gyms, hot tub completely broken with no intent to fix. If you imagine a highschool in the 70s that had a pool, then fast forward to 2023 without making any updates, that's what you'd see. Locker rooms: I'm in the men's plus lockeroom and it's a sad state. Most lockers are rusted & I've found mouse droppings in them multiple times. The gym equipment is better, but a lot of machines are missing pegs for the weights. Hot tub is managed poorly and heavily over chlorinated. Will leave your skin very dry after a one minute dip. The only solace is the steam room & dry saunas IF they're not broken down. At least the showers all work for the most part. Membership fee: I pay about $40 bi-weekly. I cannot bring a guest. This is quite a bit higher than the majority of other gyms out there and here you get by far worse amenities. Overall: Pretty poor. I continue to come to this location solely due to proximity. Some more care shown to the amenities would be nice, and bringing a guest would be even better, especially since the membership fees are wildly high for what you get.

Joining has changed my life. I am in better shape physically and mentally than ever. Swimming, sauna, racketball and the gym are all amazing. The staff are sooo great too. I adore it all ❤

Used to be a former employee and went back for a visit. Marco at the front desk recognized me and welcomed me even though it has been 10+ years. Genevieve was also working. She is a highly competent senior manager so it was nice to see her again and still running the facility. The building was clean and all the staff was friendly and attentive. Only critical point was the hot tub was closed and not working during my visit which hopefully will be fixed for the members.

Staff are nice and knowledgeable. Has a lot of up-to-date equipment, the only thing I don't like is how the machines are close together. Wish the gym wasn't in the basement because it feels kinda like a dungeon lol . A nice track with different speeds posted. Also you have to pay a $1 for a towel, which I never had to do at my the other YMCA that I went to. Even still I will definitely go again.

Great place for various physical activities for all ages. Has a large list of seasonal offerings. Membership required.

The staff are kind and welcoming. It's them that sold me to sign up. Here and there needs some cosmetic TLC... only one machine was out of order amongst dozens and dozens of other machines. The space was clean and organized although the bank of lockers I was using were rusty...the rust rubbed off onto my beige coat when I went to hang it... nothing like a fresh coat of paint to spruce up the place! Overall a great space for excercises and all types of amenities. A full pool, childcare, racket ball, ping pong and on and on!

Charging $60 per month and machines are mostly broken or rusted. A/C almost don’t work.

It’s a good place only downside is this is my first time going to the gym here and I couldn’t believe how hot and humid it was inside. I had difficulty with it and nearly walked out of the gym because of this..this place would be perfect if it had proper ventilation downstairs

My father is 66 old he dosent have access to internet to email ymca membership cancelation dep. he moved from city and called ymca to cancel his membership but the told him to come Or email ymca so wait until my son visit him he asked my son to email them my son email but the way there customer service handle the case I felt so sorry for our seniors that ymca customer services replying to them this is there respond to my senior dad (Okay... if you plan to cancel you will still have to make that payment. The policy is for holds and cancellations, we need a 14-day period. September 05 is 12 days from now, meaning it is not 14 days.) Kaitlyn And Sarah J ymca customer handler

If I could give this 0 stars I would. My experience was horrible. Front desk girl was very rude. I have never been treated so horrible in my life. I don’t think I have ever met someone so rude in every way. Every-time I tried to talk she would interrupt and say “I don’t care” or “okay so?”. Please don’t go there if you want to be treated like a human being.

Great space but it needs lots of maintenance and repairs. The basketball gym is a sauna because there is no AC and bad air flow into and out of the gym... And parts of the gym floor are chipped which is dangerous. The good thing is that there are alot of good facilities to work out in and the space is there if you want privacy. I think the HVAC system needs to be cleaned because there is a lot of dust building up around the air ducts. Compared to the other YMCAs in the area this one clearly needs some help from the maintenance department.

Got my one week free trial email confirmation. Showed to female front desk customer service. "We do NOT accept that" contrary to the head office email.

This is a great place to work out. Very thorough! The staff here is friendly and work with you during tough and easy times. Thanks guys. Highly recommended!

Shorter hours equipment not working hot tub and dry sauna not working. Price stays the same. Going downhill rapidly.

This gym is great has so much to offer I want to see this gym prosper I have no complaints to make only encouragement i to get more equipment for everyone to use there's alot of empty spaces that could be filled and the managers here are very kind and have worked tirelessly to keep this gym on its feet please continue to serve the community at it's very best best regards Mark 💪💪