1/5 Reggie b. 6 months ago on Google • 7 reviews
JUST
TERRIBLE!
First
and
last
time
ordering
anything
from
this
company!
I
made
an
order
on
the
Saturday
online
a
week
before
I
had
a
big
volleyball
tournament.
Delivery
date
was
scheduled
for
the
following
Friday
which
was
great.
Company
called
me
on
the
Wednesday
to
say
that
one
of
the
items
was
not
available
and
I
agreed
to
switch
to
a
different
item.
The
lady
that
I
spoke
with
was
going
to
call
me
back
regarding
the
pricing
later
that
day,
she
just
needed
to
check
with
her
manager.
No
phone
call
nothing.
Friday
of
the
expected
delivery
day,
I
arrive
home
to
no
delivery.
I
phoned
the
company
immediately
to
inquire
about
the
delivery,
and
after
spending
over
30minutes
on
hold
I
was
notified
it
had
not
yet
been
shipped
out
from
the
location.
The
lady
on
the
phone
was
rude
stating
that
I
should
have
came
in
to
pick
up
the
items
instead
of
having
them
shipped
to
save
on
delivery
cost.
I
told
her
directly
that
the
hours
that
I
work
do
not
align
with
their
store
hours
and
either
way
it
did
not
matter
if
I
wanted
to
just
have
the
items
shipped.
(I
happily
paid
for
the
shipping).
After
stating
that,
she
proceeded
to
tell
me
it
was
too
late
in
the
day
to
ship
it
out
and
began
to
corner
questioned
me
as
to
why
I
did
not
phone
earlier.
(When
I
was
at
work
and
didn't
know
the
delivery
was
not
shipped)
Stating
that
I
was
at
worked
all
day,
I
asked
why
a
courtesy
email
or
phone
call
indicating
the
shipment
would
be
delayed
was
not
sent
out.
She
replied
that
I
did
not
indicate
I
needed
the
item
by
the
given
delivery
date
and
also
because
the
item
was
changed
due
it
being
out
of
stock
after
I
ordered.
She
additionally
stated
they
needed
an
additional
5
business
days
for
the
delivery,
which
was
not
explained
on
the
Wednesday,
when
they
changed
the
order.
I
could
have
arranged
for
someone
to
go
and
pickup
the
items
for
me
but
again
their
lack
of
professional
courtesy
in
communication
prevented
this
from
happening.
In
closing,
I
do
not
understand
why
it
takes
up
to
5
business
days
to
ship
items
across
the
city,
I
mean
I
know
traffic
is
bad
in
Toronto
but
COME
ON!
I
can
ship
items
all
across
Canada
or
even
the
states,
faster
then
them
shipping
out
an
item
to
their
customers.
No
resolution,
No
apology
for
their
errors
I
was
given
no
choice
but
to
cancel
my
order
the
day
before
I
needed
it.
If
you
are
considering
ordering
from
them,
don't
expect
good
service
and
surely
don't
expect
the
items
you
have
ordered
because
chances
are
they
don't
have
them
and
will
take
their
sweet
time
delivering
them
out
later
than
the
given
date.
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