1/5 Lural R. 3 years ago on Google
We
were
very
excited
to
see
this
natural
wonder.
After
the
long
journey
in
and
paying
900
pesos
for
our
family
of
five
to
enter
and
camp,
the
disappointment
began.
There
is
no
infrastructure
for
camping
and
so
we
set
up
our
tents
on
a
slant,
trying
to
avoid
the
rocks
and
horse
poop
from
the
horses
who
free
range
through
the
camping
area.
When
you
pay
that
much
to
camp,
you
expect
minimum
infrastructure
and
there
was
none
of
it
and
dirty
bathrooms
to
boot.
An
hour
and
a
half
after
we
had
set
everything
up-
tents,
air
mattresses,
etc.
and
as
night
was
falling
the
same
young
girl
(maybe
14
years
old?)
who
had
manned
the
entrance
gate,
charged
us
and
let
us
in
came
back
over
to
say
that
we
had
to
pack
up
and
leave
because
no
animals
were
allowed
and
we
had
our
dog
with
us
(calm
and
on
a
leash).
We
were
stunned!
There
had
been
no
mention
verbally
or
through
signage
that
pets
were
not
allowed.
When
I
went
to
the
owner
for
my
refund
and
complained
that
he
was
not
managing
his
business
well
to
have
let
in
guests
who
did
not
meet
entrance
criteria
we
had
no
way
of
knowing
(no
mention
of
it
at
the
gate
and
no
signs)
he
proceeded
to
blame
the
young
lady
at
the
gate
and
tell
me
that
he
was
mad
at
her
and
would
be
following
up
(I
heard
him
yelling
at
her
as
I
left).
It
made
my
blood
boil
to
watch
an
owner
sit
arrogantly
at
a
table
throughout
a
customer
issue
his
poor
management
caused,
as
he
delegated
all
challenging
tasks
to
a
child
and
then
responded
to
my
direct
feedback
with
arrogance
and
complete
lack
of
personal
accountability
as
the
owner.
It
made
me
sick
to
my
stomach
that
a
man
like
him
would
be
making
money
off
a
substandard
experience
and
that
he
had
no
shame
to
dump
on
a
young
and
poorly
trained
employee.
The
sink
hole
is
beautiful
and
we
saw
parrots
fly
in
and
out.
It
is
lovely
but
very
poorly
managed
and
over
priced
and
I
personally
feel
relieved
that
I
did
not
contribute
financially
to
the
wealth
of
a
business
owner
with
poor
customer
service,
ethics
and
management
skills.
4 people found this review helpful 👍