Personel is very helpfull and nice. Hotel is very comfortable and withonteresting view ☺️

Stayed here in Aug 2020, for 5 days. On second day of our stay 500 euro disappeared from our suitcase. When we brought it up with staff the guard tried to blame us for false accusations. When we mentioned the police and lawyer, he tried his best to make peace. Manager of hotel was not accommodating either. We suspect the guard, manager, and the cleaning staff are all in on the deal. Did not feel safe or secure the entire time, had to carry our valuables with us everywhere. 0/10, shame on these people.

Very Big Rooms, very good Food. Listening skills have to be improved... More than once I got a wrong food order... Seminar facilities not great but they do their best with what they have... Great service...

Amazing location, nice people, nice hotel

The hotel is located at one of the best location in the city. Rooms are large and well-equipped, it has large table with four chairs and we got a balcony with street view . Staff at the reception was very friendly. Breakfest nice and tasty, We were there at the end of November, weather was around 14C , but room was heated very much. we needed to open a windows to get some cooler air. I would stop there at the next time , so I may recommend it to the others. Close distance to nice POI

The hotel was located in a great location within walking distance to many eateries and bars that compose Odessa's downtown scene. The hotel staff was nice and provided a seamless check-in/out. The mini fridge was well stocked with a little if everything and was reasonably priced. The restaurant located at the hotel provided quality service and a pleasant atmosphere. I dined there twice and found the menu to be well prepared with quality dishes that were priced modestly. The room was clean and stocked with fresh toiletries that are expected in a 4 star hotel. I wasn't able to get the thermostat to work properly, but it could have been operator error on my part. All in all nice lodgings for the the value.

perfect location,amazing service,outstanding level of cleaningness,decent pricing

Good hotel, in the heart of the city, nice rooms and a great SPA that can be rented by hour. Private SPA is sn experience that is a must!!

Very attentive staff and a nicely presented hotel.

Good hotel in the city center. Walking distance to the key sightseeing places but still in a quite place. Two blocks of rooms. The way to new block through the court from the street in not comfortable as well as a small lift. But rooms in new block are modern and big. Seaport view from the windows. Servies is good. For dinner better to go outside where a lot of various restaurants.

The people at the front desk were great and did everything to help

Though my mum and I spent one night here only, I love this hotel so much. All the ladies and gentlemen at the reception were helpful, kind, warm and friendly. We arrived at the hotel quite early in the morning, there was no room available at that time. What we asked for was to store our baggage. However, the lady provided us a decent bathroom to wash, which was a big bonus! Will definitely choose this hotel again if I visit Odessa in the future :))

Outstanding in all areas. This is out 9th stay at this hotel and have never had a complaint. From the Ladies at the Registration desk, the Doorman/Security, the Wait staff in the restaurant, to the House Cleaning personnel, all were very professional, Friendly, and Helpful. Will return here again in January. Stayed in many hotels in Odessa Ukraine and were fortunate that they were all good, this one how ever is Great.