Department of Neurology University Hospital Frankfurt image

Department of Neurology University Hospital Frankfurt

Hospital Hospital department

😠 Ohne Stern: Neurologische Ambulanz! Hier kann man die unfreundlichste Sprechstundenhilfe Frankfurts kennenlernen. 1. Preis dafür! Hoffentlich liegt kein dramatisches neurologisches Problem vor - sonst wäre alles zu spät... In Deutschland ist man besser gesund! People often mention wurde, nicht, kann, doctors, doctor, emergency, nach, time, staff, tests,


Address

Schleusenweg 2-16, 60590 Frankfurt am Main, Germany

Website

www.kgu.de

Contact

+49 69 63010

Rating on Google Maps

3.00 (97 reviews)

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Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: wurde (15) nicht (15) kann (12) doctors (11) doctor (10) emergency (10) nach (9) time (8) staff (8) tests (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sag Ich N. 9 months ago on Google
    Ohne Stern: Neurologische Ambulanz! Hier kann man die unfreundlichste Sprechstundenhilfe Frankfurts kennenlernen. 1. Preis dafür! Hoffentlich liegt kein dramatisches neurologisches Problem vor - sonst wäre alles zu spät... In Deutschland ist man besser gesund!
    8 people found this review helpful 👍

  • 1/5 Emilia 1 year ago on Google
    (Translated by Google) Never experienced such incompetent, arrogant and unfriendly doctors. My friend was sent out with the diagnosis "he's just thinking that" with no real tests done. Investigations did not want to be made with the statement "he will not die". He still had a needle stuck in his arm and EKGs taped to him when he left the hospital, so you can imagine how quickly he was escorted out. That someone like that is allowed to work as a doctor is just unimaginable and frightening. (Original) Noch nie so unkompente, arrogante und unfreundliche Ärzte erlebt. Mein Freund wurde mit der Diagnose "er denkt das nur" rausgeschickt, ohne wirkliche Untersuchungen durchzuführen. Untersuchungen wollten mit der Aussage "er wird nicht sterben" nicht gemacht werden. Er hatte noch eine Nadel im Arm stecken und EKGs an ihm kleben, als er das Krankenhaus verließ, also kann man sich vorstellen, wie schnell er rausgeführt worden ist. Das so jemand als Arzt arbeiten darf, ist einfach nur unvorstellbar und erschreckend.
    8 people found this review helpful 👍

  • 1/5 John M. 5 years ago on Google • 16 reviews
    I was sent by my doc here to do a muscle Biopsy three times but each time routine tests conducted and I was sent home. All 3 times I was examined by different doctors at the Hochschulambulanz. They were assistant doctors mainly students specialising in Neurology. NCV/EMG was done by someone very unsure of what they were doing (Students perhaps) . The needles and electrodes were being moved continously till the wanted graphs showed on screen. Each time I was sent back with a list of blood tests to be done which again took ages as it was disputed which doctor is authorised to do the tests. The tests results were mostly glanced over and the same tests as the previous ones repeated. There were no suggestions on how to proceed further or what further needs to be done. or the likely cause of my symptoms.After 2 years I have given up hope. I expected something better from a hospital that is training future doctors.but found them passing off the responsibility to family doctors to do the tasks. So much for the german health system. It takes months to get appointments and if you are a Kassen patient expect a discriminatory treatment even if you have paid huge amounts in the system as a freiwillige person.
    7 people found this review helpful 👍

  • 1/5 PRATIK B. 5 years ago on Google • 7 reviews
    Worst experience ever had. It took 3 hrs of waiting for doctors to attend me in an emergency ward. Pathetic emergency reception. Took 1 hr to generate bill. As I was not having German insurance card , I had to pay the hospital but on receipt they have made spelling mistake of my name even though I have given them my passport for reference. Worst experience at all. Avoid as much as you can. I am also not sure whether the doctor (so called) was the doctor or student ....overall took 7hrs only for xray a d consultation..
    5 people found this review helpful 👍

  • 4/5 Oliver W. 3 years ago on Google • 164 reviews
    Went for an MRI today. Staff were correct and spoke English. The questionnaire and clinic information brochure were in English which made it easy. The MRI started 45 min late but that is expected sometimes with these kind of tests.

  • 1/5 Living in G. 2 years ago on Google
    Horrible experience. I had a very stubborn myogelosis (hardened muscles) that wasn’t getting better, so I got checked out by a local neurologist and she sent me to Uniklinik Neurological dept. to rule out muscle diseases and identify the reason why I wasn’t getting better. The medical staff there had no interest in helping. I saw 5 different „doctors“ in 2 days, one more clueless than the next, who all asked the same questions. I was only given the medication I took with me, nobody bothered to check if it was appropriate or not, although at the time I was taking muscle relaxers and 600mg ibuprofen 3 times a day. The one „test“ that was done to check my muscle function was done by students in 5 minutes in a closet-like room. Finally, since the head of the Department Dr. Steinmetz, not figure out the cause for my symptoms, he announced they must be psycho-somatic, I should immediately discontinue my medical treatment ( ! ) and talk to someone instead. Fortunately I did not listen. Of course I continued my medical treatment +went back to my primary physician, who diagnosed an extreme vitamin D deficiency (close to 0)that had been missed at Uniklinik, despite bloodwork being done. After I started taking supplements, I slowly got better. Had the doctors at the Uniklinik done their job, I could have been helped earlier. Do yourself a big favor and go to Höchst instead.
    4 people found this review helpful 👍

  • 3/5 Volker S. 5 months ago on Google • 132 reviews
    I can't judge it from a technical point of view, but patients who come for an examination and park in the clinic's parking lot pay a parking fee for 3 hours and get a fine for €35 after 3 hours and 8 minutes. If you inquire over the phone, you will be told that you can drive into the neighboring parking garage. It would already be known that the parking lot belongs to the federal government and there is nothing you can do about it. You can always do something if you want!

  • 1/5 Laura M. 1 year ago on Google • 49 reviews
    I couldn't tell you how good my experience was. the doctors are excellent but the wait for less serious cases is too long. three patients waited for a literal 8 hours sitting there to be seen. the other similar patients gave up waiting. In my case, I arrived at 12:40 noon and I went home after 11:00 p.m. I was able to stay because I wanted to know what I had, and because someone else was able to take care of my son. Lack of hygiene in bathrooms and offices
    2 people found this review helpful 👍

  • 1/5 Ni N. 2 years ago on Google
    (Translated by Google) I am still more than stunned !!! Sent to neurology as an emergency for an MRI of the head. I waited in front of the ambulance for 8.5 hours until after midnight before I was even admitted. Then I meet a very unfriendly and disrespectful assistant there, Dr. Maiworm, visibly annoyed, came across to me. I reported my complaints and also explained to her that I had already been to another emergency room and that it could not be clarified. She took my blood and made me wait a long time again, then sent me to the CT at half past one at night. I also did that. What I didn't know until then was that you can't see what you suspected on a CT scan. So, everything incompetent and not professional. At the request of a pregnant woman for help, she also refused very harshly and arrogantly with the words "I cannot go after whether someone is pregnant or not." This woman was left sitting for 6 hours. Then she went home herself because she could no longer sit. Incredible for the neurology department of the university clinic !!!! (Original) Ich bin immer noch mehr als fassungslos!!! Wurde als Notfall an die Neurologie wegen eines MRT des Kopfes geschickt. Habe 8,5 Stunden bis nach Mitternacht vor der Ambulanz gewartet, bis ich überhaupt aufgenommen wurde. Dann treffe ich dort auf eine sehr unfreundliche und respektlose Assistenzärtin, Frau Dr. Maiworm, die sichtlich genervt mir gegenüber trat. Ich habe von meinen Beschwerden berichtet und ihr auch erklärt, dass ich schon in einer anderen Notaufnahme war und es nicht abgeklärt werden konnte. Sie nahm mir Blut ab und ließ mich wieder lange warten, dann schickte sie mich nachts um halb zwei zum CT. Habe ich auch gemacht. Was ich bis dahin nicht wusste, dass man, das was man vermutet hat,nicht auf einem CT erkennen kann. Also, alles unkompetent und null professionell. Sie hat auch auf bitten einer schwangeren Frau auf Hilfe, dies sehr schroff und arrogant abgelehnt mit den Worten " Ich kann nicht danach gehen ob jemand schwanger ist oder nicht." Diese Frau wurde 6 Stunden sitzen gelassen. Ist dann selber nach Hause, weil sie nicht mehr sitzen konnte. Unfassbar für die Abteilung Neurologie der Uniklinik!!!!
    3 people found this review helpful 👍

  • 5/5 Memo M. 9 years ago on Google • 7 reviews
    Best
    2 people found this review helpful 👍

  • 1/5 Mathilda N. 4 months ago on Google • 6 reviews
    One star because I can't give zero stars. We went to the emergency room in the evening because my friend had had pressure in his head and paralysis in his hands for days and the family doctor had turned him away. The first thing we heard from the doctor in the emergency room was what we would be thinking for showing up here at this time if there was no life-threatening emergency and how impudent we were for doing so. So it's not possible to behave like that as a doctor. If you don't have the capacity, you can politely turn away patients, but that was simply below the belt.
    2 people found this review helpful 👍

  • 1/5 Stella K. 4 months ago on Google • 10 reviews
    Had an appointment today at 1 p.m. Got there on time at 12:45 p.m. Waited about 2 hours. When I asked for the third time, the receptionist freaked out and no one forced you to come here.
    1 person found this review helpful 👍

  • 1/5 Anna-Lena B. 1 year ago on Google
    Unorganisiert Inkompetent und zu lange Wartezeiten. Nach der langen Wartezeit, die ich hatte wurde ich mit zu hohen Hirndruck nach Hause geschickt um einen Termin zu machen. Am nächsten Tag wollte ich einen neuen Termin machen und ich wurde zweimal weggedrückt. Eine ältere Dame die sich nicht bewegen konnte wurde einfach sitzen gelassen. Sie haben ihr verweigert sie nach Hause zu fahren und kein Taxi wollte sie mitnehmen durch den Fahrstuhl. Unverschämt, keine Verständnis und Uneinfühlsam. Wenn ich es vermeiden kann werde ich dort nie wieder einen Fuß hinein setzten. (Translated by Google) Unorganized Incompetent and long wait times. After the long wait I had I was sent home with high intracranial pressure to make an appointment. The next day I went to reschedule and I was pushed away twice. An elderly lady who couldn't move was just left sitting. They refused to drive her home and no taxi would take her through the elevator. Outrageous, no understanding and insensitive. If I can avoid it I will never set foot in there again.
    1 person found this review helpful 👍

  • 4/5 Stefan P. 1 year ago on Google
    3 Sterne für das Team im Operationraum die einen guten Job gemacht haben, 1 Stern für 2/3 emphatischen Schwestern auf der Station. Aber muss man wirklich eine Patientin 24 Stunden nach der Entfernung eines Gehirntumors nach Hause entlassen, weil wie es kommuniziert wurde, das Bett wieder gebraucht wird ????????? Dazu musste man 3,5 Stunden auf dem Gang verbringen, da niemand auf eine Abholung einen Tag nach der Operation vorbereitet war.
    1 person found this review helpful 👍

  • 1/5 Kerstin P. 11 months ago on Google
    Meine Tochter war heute bei Ihnen. 8x wurde sie zum Blut abnehmen gestochen. 8x daneben. Dann wurde ihr eine Infusion gegeben und sie wurde mit Paracetamol nach Hause geschickt. Wie kann man unfähige Leute an einem Patienten Versuche unternehmen lassen? Ich bin maßlos entsetzt und enttäuscht.
    1 person found this review helpful 👍

  • 4/5 stephan k. 2 years ago on Google
    (Translated by Google) I was inpatient here twice, first in the epilepsy center, then in neurology. I was very satisfied, very friendly staff. I can not fully understand the bad assessment, if you are not friendly yourself, it can be that the staff becomes unfriendly at some point. I was satisfied my epilepsy, which had not been properly diagnosed for years, was found out here in a nutshell. Thanks to the whole team (Original) Ich war hier 2 mal stationer das erstmal im Epilepsiezentrum danach in der neurologie. Ich war sehr zufrieden sehr freundliches personal. Ich kann die schlechten Beurteilung nicht ganz verstehen, wenn man selber nicht freundlich ist kann es schon sein das das personal auch irgendwann mal unfreundlich wird. Ich war zufrieden meine epilepsie die seit jahren nicht richtig diagnosiert wurde, wurde hier auf den punkt rausgefunden. Danke an das ganze Team
    1 person found this review helpful 👍

  • 5/5 Svala R. 2 years ago on Google
    (Translated by Google) I spent two nights in Ward 95-5 in the sleep laboratory with suspected narcolepsy. The entire staff was incredibly nice and friendly, they really did a great job. The consultation with the doctor at the end was also very enlightening and informative. Thanks very much! (Original) Ich war zwei Nächte auf der Station 95-5 im Schlaflabor mit Verdacht auf Narkolepsie. Das gesamte personal war unheimlich nett und freundlich, sie haben wirklich einen tollen Job gemacht. Das Arztgespräch am Ende war auch sehr aufschlussreich und informativ. Vielen Dank!
    1 person found this review helpful 👍

  • 5/5 Ulrich S. 2 months ago on Google • 7 reviews New
    Coming here is the best thing that can happen to you. Professionally competent, friendly and sensitive. I would like to thank all the staff and doctors, especially the physio team. They literally helped me get back on my feet and mentally very quickly.

  • 5/5 Alex M. 1 year ago on Google
    (Translated by Google) I came to the University Hospital in Frankfurt with suspected motor neuron disease. When I presented myself in the university outpatient clinic, I received excellent care and a preliminary examination. After admission to the neurology department, Ward 95-7, very extensive examinations were carried out. I can only praise the entire medical team around senior physician Dr Bohmann and assistant doctor Dr F. Lieschke as well as the nursing team and recommend them without hesitation. (Original) Ich kam mit Verdacht auf einer Motoneuron Erkrankung zur Uniklinik Frankfurt. Zur Vorstellung in der Hochschulambulanz wurde ich hervorragend betreut und voruntersucht. Nach stationärer Aufnahme in der Neurologie, Station 95 -7, wurden sehr umfangreiche Untersuchungen vorgenommen. Das gesamte Ärzte-Team um Oberarzt Dr Bohmann und Assistenzärtztin Dr F.Lieschke sowie Pflege-Team, kann ich nur loben und bedenkenlos weiter empfehlen.

  • 5/5 davwer 2 years ago on Google
    (Translated by Google) I really don't understand the reviews here. I was in the neurology department of the university clinic for five days, and the whole team, whether doctors or nursing staff, are doing their best. They explain every step, examine you from head to toe and send several specialists over, also from other departments. I don't see the fact that I had to wait several hours in the emergency room as a point of criticism here. I came at a time when very many stroke patients and ambulances were being brought in. Since my health was fine, these patients clearly had priority. I would definitely go back to this university hospital for neurology treatment. (Original) Also ich kann die Bewertungen hier absolut nicht nachvollziehen. Ich habe mich fünf Tage in der Neurologie der Uniklinik befunden, und das ganze Team, egal ob Ärzte oder Pflegepersonal bemühen sich Bestmöglichst. Sie klären über jeden Schritt auf, untersuchen einen von Kopf bis Fuß und schicken mehrere Fachärzte vorbei, auch von anderen Abteilungen. Dass ich zwar mehrere Stunden in der Notaufnahme warten musste, sehe ich hier nicht als Kritikpunkt. Ich kam zu einem Zeitpunkt, an dem sehr viele Patienten mit Schlaganfällen und dem Rettungswagen eingeliefert wurden. Da es mir gesundheitlich soweit in Ordnung ging, hatten diese Patienten klar Priorität. Ich würde definitiv wieder für Behandlung in dieses Uniklinikum Neurologie gehen.

  • 1/5 Maximilian D. 9 months ago on Google
    Ich komme gerade mit meiner Freundin von der Akutaufnahme der Neurologie. Sie hat verschiedene Symptome unter anderem extreme Kopfschmerzen, Muskelschmerzen und kann kaum sitzen. Neben abfälligen Bemerkungen seitens des Personals, wird sie lustlos „behandelt“, sprich darauf verwiesen sie könne einfach auf die Nachtschicht warten. Sind nun verärgert gegangen. Ich bitte Sie deutliche Gespräche mit dem Personal zu führen. Es ist schon wirklich unverschämt.

  • 5/5 Ally 2 years ago on Google
    Ich kann nie negativen Berichte nicht bestätigen. Ich wurde nach einem Schlaganfall sofort aufgenommen und gründlich untersucht. Ich bin eine Woche geblieben. Es wurde alles getan, damit mir geholfen wird. Die Ärzte und Pfleger sind unglaublich freundlich und aufmerksam gewesen. Das war mein erster Krankenhausbesuch und ich war positiv überrascht!

  • 5/5 Gudrun B. 5 months ago on Google • 2 reviews
    I received an emergency admission from my neurologist. I was questioned in detail in the emergency room; the doctor was friendly and competent. The nurses and carers were very friendly, sensitive and helpful. Top! I've been on the ward for 4 days now and I'm thrilled with the entire staff. Doctors, nurses, carers, everyone is patient, helpful, courteous, they talk to me and take me seriously. I can recommend neurology. I've been to a few hospitals, but the staff here is the best so far.
    2 people found this review helpful 👍


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