5/5 Katja W. 6 years ago on Google
I
have
been
a
patient
of
Dr.
Schwarz
since
moving
to
Stuttgart
Vaihingen
in
2015.
Despite
having
to
put
up
with
my
not
perfect
German,
his
staff
has
always
been
exceedingly
polite
and
friendly
with
me.
They
take
the
time
to
explain
things
I
do
not
know
or
do
not
understand.
On
this
most
recent
visit
I
was
unsure
what
a
Röntgenkontrollbuch
is
(it
is
an
x-ray
log
book)
and
they
patiently
explained
what
it
is.
The
doctor
and
his
staff
are
clear
as
to
what
services
are
included
in
your
health
insurance,
and
for
which
ones
you
have
to
pay
extra.
This
means
there
are
no
unpleasant
surprises,
in
the
form
of
bills,
later
on.
Each
visit
the
doctor
himself
seems
to
get
more
and
more
friendly.
You
can
tell
that
he
is
making
and
effort
to
improve
the
patient
experience.
The
staff
has
been
great
since
the
beginning.
This
time
I
left
the
dentist
with
a
big
smile
on
my
face,
not
because
I
receive
any
surprisingly
good
news,
but
because
I
had
successfully
visited
a
dentist/doctor
in
Germany
and
was
not
made
to
feel
like
an
idiot;
I
felt
like
a
valued
customer
and
actually
look
forward
to
my
next
visit.
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