Bosley's image

Bosley's

Pet store Pet adoption service

Retail chain carrying food, supplies, toys & other products for pets such as dogs, cats & reptiles. People often mention friendly, store,


Address

3610 Carrington Rd #109, Westbank, BC V4T 3K7, Canada

Website

store.petvalu.ca

Contact

+1 250-768-7875

Rating on Google Maps

4.40 (249 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 am to 6 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: friendly (6) store (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Guy L. 1 year ago on Google
    Good selection, super friendly staff. We could use a big pet store on the west side, but Bosley's is a great alternative. A little pricey compared to the big box stores, but way better than grocery stores or Walmart for your pet's needs.

  • 3/5 Debby M. 1 year ago on Google
    Dry cat food shelves weren't very well stocked. So I went to Total Pet in Kelowna and they were fully stocked. Just a shame I had to go all the way there when I live in West K. Hopefully next time I need food they have it and this was just a one of... otherwise I do like Bosleys

  • 5/5 Tarren B. 1 year ago on Google
    Shout out to Belle! Absolutely floored by the customer service she provided. Was able to answer all of my questions and lead me in an appropriate direction. The best part was that she was actually off shift and still proceeded to assist me while proclaiming how much she loves her job! Hats off to you guys 🤘🏻

  • 5/5 J S. 1 year ago on Google
    Was there today, Belle helped me in the aquarium section getting some plants and things for home. She was such a sweet girl! She was knowledgeable about fish, plants and aquariums. An absolute pleasure to chat with today! I go here a lot and am always pretty happy. ❤ Was there again today for my dog Dexter's birthday! As always they were fantastic!

  • 4/5 S P. 1 year ago on Google
    Love the hours, the staff are great, but the product markup is a bit much. I can get all the same products at other stores for a fair amount cheaper. That's a corporate issue, however, not the location's or staff's.

  • 5/5 Mitch B. 1 year ago on Google
    Nice store, friendly staff that are helpful but not overbearing. This is also a highly liked store by my furry friend

  • 4/5 O'Neil 1 year ago on Google
    Stopped in here for some supplies I needed to catsit for a friend. Labels in store made it super easy for me to find what I needed. Staff was friendly and enjoyed the interactions with them. Prices seemed fair and lines moved quickly.

  • 5/5 Charm S. 1 year ago on Google
    Needed to buy 2 kennel hamster bottles for flying my 2 dogs to India, but sadly would not stop dripping and it's a 20 hour flight +...store manager was so kind, they normally cant even give refunds as I had no receipt, but I explained my situation and she took pity on me and gave me a full refund which she did not need to. Very grateful to her and I'm a very loyal Bosleys shopper for my 2 jet set Maltese babies! Namaste to Bosleys Westbank from Boo Boo & Bella in North India!

  • 5/5 C 10 months ago on Google
    Love this location! Employees are kind but don’t follow you around the shop, they check in once or twice and then leave you to browse which is so refreshing! Additionally, they have an extensive product selection and great sales every month. Highly recommend!

  • 2/5 Bobbi S. 11 months ago on Google
    Giving 2 stars because I usually go to other Bosley’s and usually have a good experience and love the dog washes. The low rating is because the employees were very stand offish towards me for some reason but noticeably friendly towards other customers. From the time I walked in, they didn’t even make eye contact, no hello, no nothing, I had to get someone’s attention and ask if the dog wash was available and I did so with a smile but it most definitely was not reciprocated. And again no hello or anything, just a flat yes and literally walked away from me and didn’t offer any other information. I had to figure out which bath to use and I noticed that one was deeper so for big dogs and the other more suitable for small dogs, and where the shampoo and conditioner was, and whether it was already watered down or not. Another reason for the low rating at this particular location was that the dryer nozzle kept falling off but again, the employees didn’t care so no point in telling them. Even when paying, just the most stand offish attitude when asking if I have a phone number and method of payment. They were very nice and talkative to pretty much everyone else that came in but didn’t even offer a hello or how was everything to me.

  • 5/5 Naomi E. 1 year ago on Google
    Very friendly, helpful staff. Took our 3 dogs to the doggy bath. Great set up, with big tub, various shampoos and a conditioner and towels.

  • 5/5 Tanya A. 1 year ago on Google
    The staff are very friendly and helpful. For a pet store, the prices are comparable and there is a good selection.


Call +1 250-768-7875 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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