1/5 Kassandra D. 10 months ago on Google
This
was,
by
far,
the
worst
customer
service
I
have
ever
received
at
a
restaurant.
Not
even
my
food
being
good
can
make
up
for
that
fact.
To
start,
I
will
say
we
had
a
large
group.
15
people
at
three
tables
outside.
Our
waiter
came
to
our
table
first,
asked
what
the
kids
wanted
to
drink,
left
to
get
their
drinks,
brought
them
back,
left
again,
returning
with
a
bunch
of
waters
and
sat
them
among
our
three
tables.
She
never
once
asked
any
of
the
adults
what
they
wanted
to
drink,
and
instead,
just
kept
bringing
a
bunch
of
waters
to
our
tables,
filling
up
the
tables
with
cups.
The
Food.
The
second
table
got
all
of
their
plates
first.
No
silverware.
After
returning
with
a
handful
of
silverware
quite
a
while
later,
the
second
table
eventually
finishes
their
food
as
the
third
tables'
food
arrives.
After
two
more
rounds
of
food
all
dispersed
at
random
intervals,
we
finally
almost
have
all
of
our
food.
After
all
the
main
dishes
arrive,
we
are
missing
two
sides.
At
this
point,
the
kids
are
needing
refills
on
their
drinks,
I
still
need
silverware
as
there
wasn't
enough
the
first
round,
the
sides
are
missing,
and
we
need
napkins.
This
wouldn't
be
so
bad
if
we
hadn't
already
asked
multiple
times,
with
multiple
different
people,
and
weren't
beyond
frustrated
already
from
having
to
wait
so
long
for
those
things.
Our
waitress
never
once
apologized
or
really
even
spoke
at
all.
She
only
acknowledged
our
3rd
table
once,
in
our
two
hour
visit.
She
never
used
a
notepad
or
her
tablet
to
keep
track
of
our
order
or
what
was
missing
and
genuinely
did
not
seem
to
care.
I
get
how
things
are
these
days.
I
know
places
are
short
staffed
and
a
table
of
15
is
a
lot.
But
there
wasn't
even
a
bare
minimum
effort
here.
And
seeing
as
how
we
were
there
for
a
family
gathering
and
waited
almost
an
hour
to
get
seated,
it
really
felt
like
an
awful
experience
to
us
all.
I
generally
only
write
long
reviews
like
this
when
an
experience
has
been
exceptionally
awful
because
I
am
a
super
patient,
tolerant,
and
understanding
person.
But
I
would
never
recommend
this
place
to
anyone,
ever.
To
end,
my
burger
was
fantastic.
It's
just
too
bad
the
service
left
a
bad
taste
in
my
mouth!
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