Updated review: We had a baby at Mercy during the pandemic and it was a bit of a rough experience. BUT we love Dr. Goff so much, and trust him more than anyone else, so we decided to again deliver at Mercy. This time was absolute gold. Every nurse we had was wonderful, and unlike during the pandemic, they were able to give us a lot more time and attention due to staffing not being so short I assume. Active labor went much faster than expected so delivery happened in a flash, and everyone was so quick to act. Even though it literally felt like a blink, they were still very forthright with information and making sure I knew what was going on with every second. Following delivery, there was great coordination of care for both me and the baby. We are very glad we decided to deliver here and do recommend it to others.

I was scheduled for an induction and they scheduled too many on top of people walking in so they had no beds available for me. They are not able to get me in at all for my SCHEDULED induction and not even sure of the next day. This is infuriating. I feel there should be a better system and should be made aware that this could happen. Now I want to go somewhere else where I won’t be blown off and over looked. This also happen with my friend. No one from Dr. Goff’s office is communicating with me. I’m just stuck wondering when they will fit me in and if I will get proper care. This is a terrible experience for a first time parent.

Most of the nurses were great especially the nurses I had during delivery. It is the rest that is the issue. They rush you out without providing all the paperwork you are needing. Getting a call through to someone pretty much impossible because you either get hung up on or voicemail. I had my child 2 months ago and no social Security Card. Who does this pertain to the hospital you ask. Because they are supposed to send in the form to get one. When I finally got my baby’s certificate with her footprints I was not shocked to find it isn’t filled out. Basically if you don’t want the hassle of paperwork and deadlines ( 30 days is what the insurance company give you after birth to provide the information) than have your baby elsewhere. They are not even open to criticism. When their representative called to inquire on my stay and it wasn’t sunshine and rainbows she said she couldn’t complete the survey because the baby was being fussy and that she would call again later. Still waiting.

Amazing nurses and good birth experience but the admin office forgot to file my son's ssn card application at birth. The office wont bother to pick up the phone to confirm. The ssn admin in okc is a pain to work with and requires a lot of paperwork if you do it as a parent so be warned. Consider yourself lucky if they file for you. I waited 10 weeks for the card to come in the mail at the instruction of the ssn admin to finally be told to give up and file it myself. Have to mail in vaccine records and all kinds of nonsense to get it now.

Had a very difficult birth experience including an unplanned induction. Very little went as planned, and my husband and I were extremely sleep deprived since I ended up being in labor for forty three hours. Despite all the odds stacked against us, the staff at Mercy made it a possibility for me to give birth how I wanted to. There was a perfect balance of advice and respect. I felt fully informed and as though whatever decisions I made would be respected. I would highly recommend choosing to give birth here.

I gave birth a week ago and I loved my nurses (Emma, Kelsey, and Melissa) a few others I can’t remember their names sorry. they were so sweet and helpful. Everyone was happy that I came in contact with. I was truly blessed by God to be put in their hands! They took very good care of me because I couldn’t have my husband there. They were the best! Dr Vaughan is an amazing doctor and they were quick about getting me in since my water broke walking to the birthing center door. I appreciate everyone up there!

my labor and delivery nurses were fantastic, however my postpartum experience was AWFUL. I had to wait almost two hours after I called just for towels to be brought to me so I could shower, I wasn’t given a menu for food, I wasn’t brought anything for baby had to use my own wipes and diapers I brought from home. It took almost 4 hours the morning after I delivered to get checked on after shift change because my night shift nurse told the morning nurse that I was “sleeping” even though when she checked on me last I told her how absolutely exhausted I was but couldn’t sleep because my baby only wanted to be held and the morning shift nurse was appalled I wasn’t given a menu for food the day before when she came to check on me. I could not wait to be discharged later that day.

I had my daughter here in January 2023, and can’t rave enough about my labor and delivery nurse Hannah! She was so supportive, encouraging, told me exactly what I needed to hear when I needed to hear it, and even fed me jello when my fiancé stepped out to contact our families during labor! I didn’t know what to expect with it being my first baby, but she made me feel so comfortable and went above and beyond for me and baby Lyla! As always, I loved my obgyn Dr. Cunningham and recommended her to anyone looking for an ob! She is such a calm provider and clearly cares/invests in each of her patients. I sometimes felt like my postpartum nurses were a little condescending (one of them did mention she was normally an antepartum nurse though), but at the end of the day everyone did their jobs and we left with a healthy & happy baby! We also got our daughter’s social security card in the mail very quickly and didn’t have any issues with all of her official documents!

I delivered my baby here 1/23/19. I had an exceptional experience from the nurses, anesthesiologists, physicians etc. They made sure I was comfortable and was just so accommodating. I would definately recommend Mercy Birth Center. Even when the outcome of the delivery was not as I expected (due to medical reasons) they still were amazing in getting me to the final goal of seeing my baby girl

I've always been told Mercy was amazing for delivery, but while the doctors and nurses were great, as was their overall care, the smaller issues made it an experience I'd like to forget. Despite having a scheduled C-section, we were forced to switch rooms twice over only three days and two nights, progressing from a comfortable birthing suite to what could easily have been used as a broom closet. While the rooms had the same amenities on paper, room two had broken equipment that beeped incessantly at 2:00 a.m. and a broken recliner. Room three was smaller than a child's bedroom , had fluctuating temperatures that kept my baby awake at night, and a chair so uncomfortable that my husband literally slept in the car. The walls were so thin that we could hear everyone else's babies crying. We were also forced to choose between pitch black or light too bright for sleep, which kept everyone up, as well. We were never provided with an explanation for why WE had to move twice, as opposed to an incoming patient, which was especially frustrating when I was still recovering from a major surgery. This hospital was clearly understaffed. The nurses took anywhere from 20-30 minutes to respond to calls despite being attentive when they did make it. At one point, my husband wanted to go home and sleep during the day, but we couldn't rely on the nurses actually showing up within a reasonable time frame to help me or assist with the baby, so he just stayed. Other small issues included only providing dry wipes and no clothing for the baby. They explained dry wipes were better, but then used the wet ones I brought myself. When I asked for a onesie, I was brought just a shirt in December, so my boy had to go home in soiled clothing. The food was fine, the nurses were genuinely helpful and nice, the patient beds were surprisingly comfortable despite their constant automated shifting, the doctors were all fantastic, and there was a nursery for healthy babies (also understaffed, so basically unusable). I'm due in April and won't deliver at Mercy again. My experience could have been much less stressful and frustrating. In no way did they live up to their reputation. I don't recommend them. I've added photos of room 1 and room 3.

I was scheduled for an induction today 7:30, a nurse called me 10 minutes before for to tell me that they were full and they can’t to do my admission, that they will call me when they have room for me...they didn’t called me, I called them a few times, they don’t know even if tomorrow will be possible my induction, I’m desperate!! I scheduled everything for this day, baby sitter, work, everything!! This is WRONG!! And not professional it all!!!

These nurses are 10/10. I can’t imagine if I had to deliver at another hospital. These girls KNOW their stuff and they are top notch. I have so much respect for labor and delivery nurses now that I have a baby. They work hard and they are wonderful at their job. 6th floor is just amazing, rooms are SO comfortable. 5th floor rooms are less than ideal and nurses are ok... but going from 6th floor to 5th was a bit different... Only good thoughts and words about 6th floor though!

I had an amazing experience here. The labor and delivery nurse Abby and all the other nurses were amazing. Thanks Mercy birth place

Do not schedule your induction here!!! They are very under staffed so you will end up going for no reason and waiting for hours just for them to send you home. The communication here is horrible and the nurses really just act like they can't be bothered with you. I strongly suggest picking somewhere else to have your baby.

I had my son first born here and the nurses here were amazing! The ladies at the front desk were very helpful too! My dr was awesome with delivery my son, everybody made sure I was comfortable before during and after the delivery. Here’s pictures of my son after birth and now!