SCAM!!! they convince you to buy a 10 session package because its "free" since insurance covers their services. their selling feature is because its FREE. however, its not. not all insurances covers this. so beware and check first. dont let their sales rep tell you otherwise. my baby also hated the experience and cried the entire session. now im out $1k i have called on numerous occasions with no resolutions. the managers say they will call me back and leave a note on my file (jessica, samantha) but they never do.

Very very disappointed in my experience purchasing a gift certificate. I was advised by staff to purchase over the phone as they are moving away from online gift certificate purchases. I provided my card and then funds were withdrawn immediately however the gift certificate was not provided immediately. I called after an hour and a half of not receiving the certificate via email and the staff advised me the certificates are emailed by head office at end of day. This information was not given to me at the time of purchase or I would not have gone through with the purchase. I arrived at my Christmas party empty handed and extremely embarrassed!! Buyer beware.

Saw this place on a friend's Instragram page and decided to try it out, and I'm so glad I did. Giggly Panda had such a relaxing and welcoming atmosphere for children. The owner is beyond kind and accommodating. My son had the best experience greeting a massage and experiencing hydrotherapy for the first time. We loved it so much that we returned the next week. This is a great opportunity for babies to experience and become comfortable in water in a safe environment. I've recommended this to all my friends with babies and will definitely be purchasing these packages for baby showers!

I came last time its very good. My baby very like it but the person who answered my phone on Sunday forgot my appointment for my baby. When i arrived for my baby appointment, the staff told me she was always on the phone and never received any of my calls. After I showed the phone number I called at 10:47 am to their location on Sunday she apologized to me before that she did not admit her mistake and said she did not receive any calls from me. I was very angry and upset. I won't come to this place again. Thank you for reading

Great experience with my baby! He loved the gentle massage and I loved taking all the pictures of him wearing that neck buoy! So cute! If you have work insurance, def worth the experience! Facility is also veryyyy clean! Super impressed!

Super clean. Friendly staff. My daughter had an amazing time! There is also a play area for kids

My daughter loves the massage, it takes her a while to get used to a massage therapist to touch her, she likes the pool. Water is warm, she has so much fun in it. We highly recommended this place. It used to be in Asia only. Now we have luxury baby spa service in Ontario !

Took my baby here for her first birthday ! She really enjoyed the massage and the hydro water therapy ! I definitely will come back ! The staff are really friendly and enjoy what they do !