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Kingsdale Animal Hospital

Veterinarian Animal hospital Pet groomer Pet boarding service Emergency veterinarian service Kennel

😠 I used them for boarding my dog recently, and was terribly disappointed. They do not let you pick up on Sundays so you have to pay extra in order to pick up Monday. They kennels were not very clean when I dropped my dog off and she didn't even have a bed in the kennel with her when she was put in. I... People often mention Kingsdale, staff, recommend, clinic, vets, amazing, great, area, care,


Address

2848 King St E, Kitchener, ON N2A 1A5, Canada

Website

www.kingsdale.com

Contact

+1 519-896-0532

Rating on Google Maps

4.50 (310 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 4 pm
  • Sunday: Closed
  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: Kingsdale (20) staff (8) recommend (8) clinic (7) vets (7) amazing (6) great (6) area (6) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Julie H. 2 years ago on Google
    I really appreciate the friendliness of the staff and the professionalism of the veterinarians. One of my dog doesn't like a lot of people but they handled him well with gentleness and efficiency. They did everything to ensure the wellbeing of our dogs.
    2 people found this review helpful 👍

  • 5/5 Ashley G. 2 years ago on Google
    A few weeks ago during a snow storm my cat became very ill, we weren't able to get to our regular vet and began calling around. Kingsdale was the only clinic we could reach and they made time for us. They were fantastic, they went above and beyond for my girl. Unfortunately, we did loose her and today we recieved a lovely card in the mail, with her paw print, and it was signed by the vet who cared for her. They have some of the nicest staff and best customer service of any vet clinic I have been to. I think we have a new regular vet ❤️
    2 people found this review helpful 👍

  • 5/5 James B. 2 years ago on Google
    I brought my dog into other veterinary offices and spent a couple grand on xrays, blood work and prescriptions trying to find out what was the issue. Took her to see the doctors at kingsdale, two appointments and they figured out that the others were treating her for the wrong thing and I was told by them to prepare to put her down....Dr Hinsberger said no way and now shes on the mend!!! THANK YOU SOOO MUCH GUYS!!!!
    2 people found this review helpful 👍

  • 5/5 Shayna L. 2 years ago on Google
    I love this vet! I have tried so many different vets and never felt like they cared. But here at Kingsdale they are compassionate and understanding of all your pets needs. They actually show they want to be there to help your animals. Dr. Montgomery is amazing! She is very thorough and explains everything to you in great detail. Highly recommended this vet to anyone looking for a great and loving place for your pets.
    2 people found this review helpful 👍

  • 1/5 Samantha D. 1 year ago on Google
    I used them for boarding my dog recently, and was terribly disappointed. They do not let you pick up on Sundays so you have to pay extra in order to pick up Monday. They kennels were not very clean when I dropped my dog off and she didn't even have a bed in the kennel with her when she was put in. I had an event to get to out of town so I didn't have a lot of choice. Was told there would be no real interaction with other dogs but when I picked her up and she had clearly be wrestling with someone because she was filthy and the white part of her fur was stained brown. It still is in places despite being bathed. My dog has now developed some sort of eye infection that has never happened before that is going to cost me extra to get diagnosed and get meds for. I do not recommend AT ALL.
    2 people found this review helpful 👍

  • 1/5 Jay O. 1 year ago on Google
    Really appreciate how you are willing to let a cat suffer for days until they can get in to be put down when it's convenient for you. Our cats have been patients of this place for almost two decades. Not sure what happened but things have changed "sorry, we are too busy you're animal is just gonna have to suffer for now."
    1 person found this review helpful 👍

  • 3/5 Randi P. 8 months ago on Google
    I have been bringing my dog here for over 4 years. I called to request a medication for an ear infection that I have used once before. They made me schedule an appointment and pay an extra $136 for the appointment and ear swabs just to give me the exact medication that I requested.

  • 5/5 Joanna D. 2 years ago on Google
    I found their prices average compared to area clinics, but I highly recommend this vet clinic. The staff is amazing!! My cat became very lethargic one night and they squeezed me in very quickly when I called that morning even though I had never used their services before. They were very sympathetic when I had to make the difficult choice to euthanize. The owner was even more accommodating when I didn't know what I wanted to do with my baby's remains so they offered to hold him for a week. My funds were low as well because we just bought a house, but they offered to defer part of the bill and I came back 2 days later to pay the rest. I asked how much it would be to hold my baby longer because we didn't take possession of our new house until the 25th and I decided I wanted to bury him there. The technician said they would hold him until the end of the month, free of charge!! I was also very surprised when they handed me an envelope they were intending to mail out. I waited until I got back into my car and balled my eyes out as soon as I seen what it was. Thank you Kingsdale for being so comforting and accommodating when I truly needed it!

  • 5/5 Sarah K. 11 months ago on Google
    We have 3 terrier breed dogs and I LOVE how this veterinary clinic doesn't ever treat them any different than other breeds (we have experienced this at other offices sadly). The staff are warm, welcoming and very accommodating. Dr. Hinsperger is a special kind of person and he was born to be a veterinarian. His approach is honest and has the ability to speak in medical or in simple terms. We've had the pleasure dealing with most vets at this clinic. Just can't say enough good things.

  • 5/5 Amanda L. 8 months ago on Google
    I used Kingsdale this past week to board my guinea pig Fuggles for 8 days. They did an amazing job with him he was super happy, clean and well fed. I highly recommend and will be using them again!

  • 5/5 K 10 months ago on Google
    I went to 2 different vets in the course of 3 months for my female rabbit before I found Kingsdale. My rabbit is having a mystery condition that no vet can explain. At the other vet (Preston Animal Clinic), they were quick to prescribe ointments (that she would lick off), sell me a cone (that did not fit and would cause undue stress to her when they rejigged it to stay on) and antibiotics, without any blood or urine test. We thought she may have syphilis although it didn't look like the common symptoms, but she had an inflamed genital area. At Kingsdale, I spoke to Dr. Tara Montgomery and she was so amazing! So patient in explaining the rationale behind any tests or treatments. Her passion truly shines through in every visit. She even consulted with a forum of other rabbit specialists for test/treatment suggestions and did lots of research for us. A urine sediment and blood test was done to rule out syphilis before moving on to treatment. My baby came back negative and other than her inflamed area, she's as healthy as can be! Such a mystery! As of right now, we have stopped trying to find a solution as my baby is active and healthy as possible. We just monitor the area and think that maybe she is just too rough on cleaning herself?! Haha maybe we will have answers one day but for now, no more vet visits. This clinic is very transparent in their fees and never once did I feel like I was being overcharged unlike Preston (they charged me a consult fee twice for back to back appts!). The staff at Kingsdale are always so friendly, knowledgable and helpful.

  • 1/5 Nicolette S. 8 months ago on Google
    We chose to bring our dog to Kingsdale for last minute boarding. My dog is aggressive on leash which we’ve been trying to fix forever. It was made clear when we booked her in that she was leash reactive and again I put it in capital letters on the forms I filled out. After bringing her in to drop her off in a crowded waiting room, we were met with many other dogs. For the most part my dog was fine since the others weren’t super close and we were standing in a corner away from everyone.. That’s until they called me up to fill out the forms. As my dog was freaking out for what seemed like a life time, the employee finally offered to get someone to bring her back to her kennel. I was mortified and apologized to everyone in the waiting room. I think it would just be beneficial to have a separate area for drop offs or anything for dogs with behavioural issues to wait in. When I went to pick up my dog on the last day of boarding, I walked in, up to the counter and wasn’t greeted by anyone. Seriously, neither looked up from their computers.. I dropped my keys on the counter and finally someone looked at me and asked if they could help me. Lastly, there was a man that came in while I was waiting who had a puppy and a gigantic dog fully off leash. Mind you, that dog was well trained but he should’ve been told to leash it just in case. It was just a disappointing experience overall. On a positive ending though, the nice young lady who brought out my dog was very pleasant.

  • 5/5 Brenda M. 1 year ago on Google
    We have been dealing with Kingsdale way back before it moved to its current location. We have only changed vets when we moved away from Kitchener. Once we moved back we immediately switched back. We have had experience with their boarding, surgery for our rat when they looked after small animals, and euthanizing our senior dog when she became too ill to continue. I now have my one eyed cat and my new Puppy being taken care of by Kingsdale. They are the best. Compassionate, caring and always giving good advise. They never try and upsell or push unnecessary products or procedures. My only wish is that they still cared for ferrets so they too can go to Kingsdale 😁

  • 5/5 Brittany S. 7 months ago on Google
    Dr. Tara Montgomery and the team at Kingsdale are incredible. In regards to our cat's health, Dr. Montgomery explained everything in terms we could understand which gave us the opportunity to make informed choices. She was sensitive to our financial restraints and gave realistic expectations as to what we could do for our cat. Ivy was treated with tender love and care during each of her visits and ultimately, when the decision had to be made about euthanasia, we were given confidence that it was in her best interest. The entire experience couldn't have been more peaceful and Dr. Tara was considerate of her words in the presence of our 6 year old, who was adamant about being present to say goodbye to our beloved cat.

  • 5/5 Daniel B. 8 months ago on Google
    A great team - every single person I've talked to, be it vet staff or admin staff, have been kind, caring, knowledgeable, and attentive. I'm convinced Dr. Brad saved the life of our rabbit Lennon a few months back, and he's been great with questions about our other pets as well. He's honest and forthcoming, and he genuinely seems to care personally about our pets. I recommend Kingsdale to anyone who asks me about a good vet in the area, definitely give them a shot.

  • 5/5 Chris D. 1 year ago on Google
    An animals relationship with their vet is important. I trust Brad and the other vets here with my pets lives. From the moment you walk in you are welcomed. Everyone is super friendly, smart and won't push things you don't need.

  • 5/5 Ryan D. 1 year ago on Google
    Just incredible here at Kingsdale. From the moment we started dealing with them they treated us like family. Not only that, the time is ALWAYS taken to explain everything, in depth. I cannot say how much we appreciate how great they have been, Kingsdale is the only vet we will trust.

  • 5/5 Bhavan S. 1 year ago on Google
    Hello, We started using Kingsdale Animal Hospital a few months ago after finding out our dog needs major knee surgery. Our pup is very jumpy and has anxiety around new faces. Kingsdale animal hospitals staff is super polite and helpful. Huge shoutout to doctor Jaimie for being fantastic and patient with my pup! I highly recommend Kingsdale. Thank you!!

  • 5/5 Arin S. 1 year ago on Google
    Incredible first visit for my kitten Marceline. Knowledgeable doctors, very compassionate. Decent prices. Would absolutely recommend to anyone

  • 5/5 Coralee M. 1 year ago on Google
    My older dog has been suffering with bad allergies for a few years now. He saw a few different vets in Toronto when we were living there. Every vet always had something else to say and never seemed to care what other vets had said. When we moved here and my dog needed a vet bad I was very worried it was going to be the same idea as in the past. Someone recommended this vet to me so I took a chance. When I made the first appointment they were friendly and took my concerns very serious. They called the last vet I we had seen in Toronto and got files transferred. When I went into the appointment the vet had already read the file and was kind and patient in answering my questions. The whole experience was very positive and she listened to me and gave me what the dog needed. She never forced her opinions but made suggestions on what I should try. She gave me a lot of information and antibiotics and he is doing much better now. We took our puppy there as well and again very helpful and gentle with her as she got needles. Thank you for such a great experience and I will definitely recommend here to everyone I know.

  • 5/5 Valerie L. 2 years ago on Google
    Every person at Kingsdale Animal Hospital is amazing. Dr. Hinsperger is always fantastic, answers all my questions, takes the time to go through every thing and what are the best options, and, of course my pup loves him. You can tell they work tirelessly and want nothing but the best care for their patients. Thank you to all who work there :)

  • 5/5 Kaitlyn P. 2 years ago on Google
    Kingsdale is an amazing veterinary clinic! The receptionists are helpful and pleasant to deal with. Also Dr. Hinsperger is wonderful, he's always made time to answer our questions and concerns with care. I'd recommend bringing your pet here for any help they may require.


Call +1 519-896-0532 Open on Google Maps

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