2/5 Pauline S. 2 years ago on Google
Service
has
been
reliably
subpar
here
for
a
while,
but
the
past
couple
weeks
have
been
the
worst
I've
ever
seen.
1)
Check
your
order.
They
WILL
forget
at
least
one
thing,
every
time.
2)
They
don't
pay
any
attention
to
their
drive-through
lines
and
will
consistently
help
people
in
the
wrong
order,
even
if
you've
been
sitting
there
with
no
one
else
in
line
for
several
minutes.
Someone
will
pull
up
in
the
other
line
and
get
helped
first
while
you
continue
to
wait
for
them
to
notice
you.
This
happens
so
often
it's
become
a
running
joke
in
our
family.
3)
They
are
now
parking
people
from
drive-through
orders
to
wait
for
the
rest
of
their
food
and
then
forgetting
about
them.
You
won't
realize
they
lost
your
order
until
you've
been
sitting
there
for
20
minutes
and
finally
go
in
to
see
what's
going
on.
4)
Curbside
pick-up
is
a
joke.
They
aren't
even
processing
the
orders
unless
you
go
in
and
ask
what
is
happening
with
them.
Last
night
I
waited
for
20
minutes
for
my
curbside
order,
while
they
weren't
even
busy.
The
app
says
they
should
bring
it
out
within
about
5
minutes
-
that's
a
laugh.
Meanwhile,
drivers
were
getting
through
the
drive-through
quickly,
and
there
was
no
line.
I
finally
went
in
to
see
where
my
order
was
and
was
told
my
food
had
just
finished
and
they
were
pulling
my
drinks.
It
still
took
them
another
10
minutes
after
that
to
bring
out
my
food.
There
were
at
least
5
other
people
with
curbside
pickup
orders
that
arrived
after
me...
they
were
all
waiting
in
the
same
situation.
I'm
giving
2
stars
because
at
least
most
of
the
people
working
the
cash
registers
seem
nice,
otherwise
I
would
give
1
star
for
the
poor
training,
lack
of
any
kind
of
management,
and
the
failure
to
correct
ongoing
problems.
We
are
a
busy
family
that
eats
at
McDonalds
far
more
often
than
we
should
because
of
our
hectic
schedule,
so
I
put
up
with
a
lot
over
the
years
for
the
sake
of
convenience,
and
just
grin
and
bear
it,
but
enough
is
enough.
We
will
just
go
elsewhere.
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