1/5 Charles K. 1 year ago on Google • 1 review
While
traveling
my
friend
started
running
low
on
his
meds
and
contacted
SeaMar
clinic
to
ask
if
their
prescription
could
be
refilled.
They
were
told
to
wait
24-48
hours
and
that
somebody
would
reach
back
out
to
them.
Over
48
hours,
no
response.
Call
back-told
that
they
nurses
are
extremely
busy
and
that
they
can’t
speak
to
him
and
that
someone
will
call
back
in
48
hours.
This
continued
for
two
weeks,
and
still
no
response.
No
call
back-we
had
to
call
to
get
any
response
back.
At
the
end
of
the
two
weeks,
he
calls
and
tries
to
explain
that
he
is
not
mad
at
the
person
he
is
speaking
to
but
he
is
frustrated
at
the
situation-they
hung
up
on
him.
We
call
back,
told
that
will
be
contacted
by
a
manager.
Manager
finally
calls
us
back
same
day,
and
doesn’t
know
that
he
is
traveling
or
what
the
situation
is.
Just
said
“Try
an
urgent
care,
we
can’t
reach
your
provider
because
they
are
all
out
for
the
week.”
Call
is
less
than
four
minutes
long,
and
not
a
single
apology.
Not
a
single
mention
of
had
this
been
resolved
two
weeks
ago
how
they
could
have
reached
the
provider-no
ownership
of
the
lack
of
professionalism.
These
are
for
psychiatric
meds
and
not
something
that
can
always
be
easily
acquired
while
traveling
and
are
genuinely
needed
for
his
well
being.
I
am
beyond
disgusted
that
a
company
that
handles
psychiatric
patients
would
be
so
cold,
callous
and
poor
in
their
time
management.
If
you
or
a
loved
one
are
in
need
of
reliable
and
professional
care-avoid
this
place
at
all
cost
for
you
are
putting
yourself
in
the
hands
of
people
who
clearly
aren’t
very
involved
or
sensitive
in
the
needs
of
their
patients.
1 person found this review helpful 👍