Olympia Orthopaedic Associates - Westside Clinic image

Olympia Orthopaedic Associates - Westside Clinic

Doctor Orthopedic clinic

😠 Was very disappointed by the lack of care. The doctor saw me for about 5 min, didn't listen to the problems that I had. The doctor was pretty dismissive and I got the impression that he was treating me like I was drug seeking, which I did not even ask for any. I asked for them to combine an mri for... People often mention surgery, care, staff, pain, recommend, doctor, professional, great, treatment, experience,


Address

3901 Capital Mall Dr SW suite a, Olympia, WA 98502

Website

www.olyortho.com

Contact

(360) 709-6230

Rating on Google Maps

4.80 (2.5K reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 7 AM to 5 PM
  • Tuesday: 7 AM to 5 PM
  • Wednesday: 7 AM to 5 PM
  • Thursday: 7 AM to 5 PM
  • Friday: 7 AM to 5 PM
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: surgery (17) care (14) staff (12) pain (11) recommend (11) doctor (10) professional (10) great (10) treatment (9) experience (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Amber C. 2 years ago on Google
    The nurse practitioner in the walk-in ordered a MRI. The doctor I saw to review my imaging to me I had a herniated disc and the course of action was to lose weight and do physical therapy. “Because people live with these their whole life without pain surgery would be the right course of action. The start of this pain was 11 months ago. Chronic pain. The pain treatment was laughable. I completed physical therapy. I was explain pelvic pain, numbness and so in may 30, 2020. I went to a hospital for what I thought was a kidney infection. No I had a mass 15 cm. Confused I asked for my MRI imaging. Went through the notes and sure enough, large mass pressing on herniated disc was noted. The doctor here saw an overweight woman and neglected me. If you’ve read this far. Thanks, I’m 32 and I have a imaging appointment for cancer. Going here has put me in pin management limbo because my charts only mentions a spine problem and I haven’t scheduled spinal surgery. Be cautious, as for your images. I’m down 70 lbs and now From the pain in my abdomen and back and quality of life hasn’t improved.
    3 people found this review helpful 👍

  • 1/5 Jillian Segarra - Q. 1 year ago on Google
    Was very disappointed by the lack of care. The doctor saw me for about 5 min, didn't listen to the problems that I had. The doctor was pretty dismissive and I got the impression that he was treating me like I was drug seeking, which I did not even ask for any. I asked for them to combine an mri for two issues both of which I came in for even though my neck was more urgent. The doc refused. They said if I made another appointment (which would require another copay) that they could add it. It was frustrating because this issue was discussed at the brief initial meeting with the doctor, and the pain areas were even annotated on my intake form. So it is clear to me that they don't care about the patient, or the patients' issues and significant pain, that they just want to milk patients for their copays. Extremely disappointed. I have never been treated so poorly by medical staff in my entire life.
    3 people found this review helpful 👍

  • 4/5 Jeanne M. G. 1 year ago on Google
    Would give a 5 star rating, but I haven't had my surgeries yet. But, as for the staff, they have been very helpful, kind and sincere. I came to OOA for a second opinion. My doctor was very informative, gave me options, told me how he did total hip replacement surgery. He showed me my x-rays explaining what I was looking at, and what he would be doing, what vitamins to start taking, what to avoid, tests I would need, as well as what I needed to do before and after surgery. He gave me links to videos to watch so I would be more informed about what was going to happen. The scheduling staff was super helpful and answered any questions I came up with. Always returned my phone calls. Helped set up my physical therapy close to home. Billing walked me through what my insurance would pay for, and what could be out of pocket costs. If both my surgeries go as smooth as the rest of the process, I'll be on cloud 9. I'll post again after my 1st hip surgery and again after the 2nd.
    2 people found this review helpful 👍

  • 3/5 Gary F. 2 years ago on Google
    I am confident that Dr Moore is a competent surgeon. However I felt we had difficulty in communicating. He read the chart, he knew his resources and journals. What he lacked was the ability to connect with me. I’m 71, my dad died at 47. I have had a heart attack where my heat arrested on the emergency room table. Now I have knee pain that is keeping me from doing the things I enjoy. He said my knee is not to the point of a knee replacement. It may be in a few years. I asked what he could do to relieve my pain? He said that I’ve taken oral meds, I’ve had injections. And all that is left is surgery. I asked about scoping my knee. He said they are a wast of money. It may or may not give me relief for a few years and the would still need a replacement. After not accomplishing any plan for the knee he folded up his tablet and left. He said stay put. A women came into the room and said I am being referred to a different surgeon in the practice for a knee scope. I asked about that as an option not as a directive. I have had excellent care from Dr McKay and Byrd. They don’t do knees. Chose your surgeon carefully. If you have to wait a while for one they are probably busy for a reason
    2 people found this review helpful 👍

  • 5/5 Melissa A. 6 months ago on Google
    Dr McLaughlin is a very well qualified physician who takes the time to explore all options and really listens to your concerns. He is patient with questions and makes sure you understand everything completely. I am extremely pleased with the entire staff. I have seen 3 physicians here and every single member of the team is amazing. Beautiful top notch facility with people who care.
    1 person found this review helpful 👍

  • 5/5 Lawrence F. 1 year ago on Google
    Becky Taylor was my surgeon's medical assistant during my recent total knee revision. At each step of the process, she kept me informed and comfortable with the process. A lot of steps along the way were well handled and she always got back to me. Thank you.
    1 person found this review helpful 👍

  • 5/5 Nelda H. 1 year ago on Google
    Thank you Brianne for all of your help and encouragement. You explained all the options well. My experience there was amazing! Everybody was careful and thoughtful about my broken wrist. Only Orthopedic works like a well oiled machine. Everybody was efficient and it was an pleasant experience. I Appreciate all you did to make my experience a smooth one after the crisis of breaking my wrist. I would certainly recommend your center for anyone in need of bone repair. NB
    1 person found this review helpful 👍

  • 5/5 Matthew H. 1 year ago on Google
    From the moment I stepped into the main entrance I was greeted with someone that ushered me into the correct area to check in for my appointment. The whole time everyone was courteous helpful and went way above and beyond. Jared was very professional, courteous and forthcoming with every part of the consultation. I truly appreciate the service and treatment that I received from Olympia Orthopedic Associates and recommend them to anybody that will ever need orthopedic services. Thank you staff of Olympia Orthopedic Associates for making me feel welcomed and well taken care of!
    1 person found this review helpful 👍

  • 5/5 Denise H. 1 year ago on Google
    Owen Harris provided exemplary care before, during and after my surgery. I highly recommend him as he is professional, knowledgeable, attentive and a great listener. He heard my concerns and addressed them by providing me options and recommendations.
    1 person found this review helpful 👍

  • 4/5 Mike D. 1 year ago on Google
    My visit to Olympia Orthopedic Associates was very good. They have very courteous and professional staff. My waiting time was less than 10 minutes. My issue was explained to me in terms I could understand and the types of treatment were also explained. All my questions were answered and I felt relieved at the end of the appointment. I would recommend Olympia Orthopedics to anyone looking for an Orthopedic doctor.
    1 person found this review helpful 👍

  • 5/5 Daniel M. 1 year ago on Google
    Once again the staff at Dr. Milan Moore's office is as good as it gets. The quality of service, professionalism and care they have shown me, I have never experienced in the medical field. Dr. Moore has taken my broken health and given me hope and a new chapter on life, to him and his staff im am forever grateful.
    1 person found this review helpful 👍

  • 5/5 Erica K. 1 year ago on Google
    Matthew is very professional and excellent at his job. I've seen him a few times now since my acl reconstruction surgery and he always makes sure he answers all my questions and even replies through the patient portal pretty quickly when I message questions. I would definitely recommend him.
    1 person found this review helpful 👍

  • 5/5 Denise R. 1 year ago on Google
    I have been a patient with Dr. Task's team for over a year and they have been great to work with. They are very thorough with covering all aspects of surgeries and follow up. This is hard to find today with many health systems having staff shortages and burn out caused by Covid 19. I would refer them to my family and friends.
    1 person found this review helpful 👍

  • 5/5 Vicki H. 2 years ago on Google
    Great experience all around. Dr Borders was very attentive to my situation and a good resource providing helpful solutions to improve my osteoporosis. She is very easy to talk with and took her time. Highly recommend 😊
    1 person found this review helpful 👍

  • 5/5 theerascal 11 months ago on Google
    Can not express in words how grateful my wife an I are for all the fantastic help. Always happy, and genuinely interested in the patients well being. From the front desk to the surgeons. Thank you all for everything you have done now and in the foreseeable future 🙏 love and respect
    1 person found this review helpful 👍

  • 5/5 Kalaya F. 8 months ago on Google
    Owen Harris is a wonderful practitioner. He was able to see and treat me the same day of my injury. He has provided professional follow-up care and communication, while still being polite and personable. 11 out of 10 stars recommend.
    1 person found this review helpful 👍

  • 5/5 Lisa D. 10 months ago on Google
    My husband saw Matt for a problem with his shoulder. He explained clearly what was wrong, went over the various treatment scenarios 9and ordered and MRI right away to get started with the best treatment option. He was very pleasant, did not rush through the appointment and was sure to answer any questions we had. We were very pleased with Matt as our provider.
    1 person found this review helpful 👍

  • 5/5 steve e. 5 months ago on Google
    Good experience. Dr. Winter is awesome. Explained my condition so I could understand and laid out a treatment plan to meet my needs. Her empathetic and professional approach has exceeded my expectations.

  • 5/5 S H. 10 months ago on Google
    Jared is an Amazing human. He genuinely cares about his patients well being and needs/desires. I felt comfortable enough to get the injection in my hand, despite my fear of needles and increased pain. It was his confidence and no-pressure attitude that made me say, “ lets do it”

  • 5/5 Shaun G. 9 months ago on Google
    I'm very happy with the medical services I've received at Oly Ortho clinic. The staff at the front desk is always friendly, personable, and helpful. I never have to wait longer than 5 to 10 minutes beforeI'im called back. My physician, Brianne Nole is wonderful. Friendly, straight forward, and she explains your diagnosis and all the medical stuff in ways that you can understand easily, as well as fully details options for treatment and the why's involved as well as what risks may be involved. And personally, to me it's very helpful that she's pretty darn cute as well. Overall, I would highly recommend this clinic to everyone I know.. 5 stars.

  • 4/5 Jerri Rose T. 4 months ago on Google
    I am VERY happy with the care I have received from Dr Winter, and her medical assistants. BUT Their scheduling/front desk staff incorrectly scheduled my appointment causing me to be RS multiple times. In addition to that almost everyone I have dealt with their scheduling/front desk have been rude and clearly lack in communication with the rest of the team. Susan with scheduling/front desk is the only person there to really help me out in a nice and timely manner. It is unfortunate that their front staffing was so difficult to work with because Dr Winter has been great.

  • 5/5 Joseph W. 5 months ago on Google
    My appt. At OLYMPIA ORTHOPAEDIC was managed by Matthew c Marshew in a very professional and organized manner. I gave a lot of input and he put Me at ease. Their is a good plan and the next step is in the works. I look forward to correcting my injury. Thank you.

  • 5/5 Michael B. 5 months ago on Google
    They were great! Got me in within a week, when no one else could see me till after the first of the year. Very professional, and topnotch operation. It was a pleasant experience.

  • 5/5 Neil W. 4 months ago on Google
    Jared was very knowledgeable, explained all the options & recommendations. I was able to make an informed decision about my treatment & a plan for treatment in the future. Thank you Marcie

  • 5/5 Mike T. 4 months ago on Google
    Dr. Harris is great! Wealth of information, sympathized with my knee injury and got me a plan to get back to working out. Also, he’s got cool shoes.

  • 5/5 Patricia Jean A. 10 months ago on Google
    Dr Gregory Byrd completed my carpal tunnel and finger joint fusion on my left hand. My finger looks great after my surgery. He was very professional, informative and friendly in my follow up meeting. I look forward to having the same procedure on my right hand later this year. Absolutely would recommend him to other patients. Thank you.

  • 5/5 Chloe K. 10 months ago on Google
    I have had the pleasure of doing my follow up care with PAC Jared Cornelison. He is always on time, friendly with a good sense of humor. But more importantly he is smart and his assessments are right on. He discusses his findings with me and offers me alternatives when available when appropriate. Exceptional young man and practitioner.

  • 5/5 Warren Evy Ittah C. 10 months ago on Google
    This was a very informative and pleasant visit. I Normally do not enjoy going to see a doctor, so I was extremely apprehensive when I arrived for my appointment. But to my surprise everyone was so nice and patient. I did not feel rushed or invisible. Jared Cornelison PA-C, was an absolute pleasure to be seen by. Really great demeanor, very personable, knowledgeable and friendly. I was immediately put at ease and felt that I was In great hands. I highly recommend Olympia orthopedics.

  • 5/5 Lillian L. 1 year ago on Google
    Extremely understanding when it comes to the "tiny" patient. My son was always cooperative b/c of the experience given was delicate for his needs. Special thanks goes to the "awesome cast maker!" Thank you for a great experience.

  • 5/5 Julia H. 1 year ago on Google
    Jared is an excellent doctor!! I went to the emergency room and no help. Went to an orthopedic urgent care and no help. Saw Jared and he was so concerned and knew right away something wasn't right. I am VERY happy he took the time ti take a step further and figure out there is something impeded in my hand.

  • 1/5 Rhonda W. 1 year ago on Google
    I have been trying to get information to support an employee who was treated at the site in July 2022. She has called many times and has not had a returned phone call. Labor and Industries has requested information and has not received an acknowledgement to date (9.29.22). The messages and website tout how caring they are but you can't get a human to speak to you and they are not returning calls. Not sure what to do next except maybe file a complaint with the Insurance Commissioner. All we need is one document and we are disappointed in the lack of follow-up and commitment to their patient and my employee. Bad form Olympia Orthopedics.

  • 5/5 Marlene M. 2 years ago on Google
    This is my second time I have used Olympia Orthopedic for my healthcare. I was very pleased with my surgeon Dr. Byrd and his team when I had surgery on my thumb last August to have a nerve sheath tumor removed. Yesterday I was told I have a trigger thumb. I saw Dr. Jared Cornelius, Dr. Byrds' PA and again he recommended surgery. I didn't wince when I heard my options, shot or surgery. I made a decision to have surgery since my confidence of their professionalism is very high in my experience of their respected care. Sincerely, Marlene Muller

  • 5/5 Harold C. 2 years ago on Google
    My doctor here showed real concern for my health. Reviewed my MRI and discussed it with me. This was a follow-up to a shoulder surgery. We agreed to do another MRI. Let me have input in going forward. Some doctors don't listen, not here. Thank you!

  • 5/5 Lynn Baptisti R. 2 years ago on Google
    Dr Femiano was respectful, clear in his explanations, was willing to think outside the box. He showed me not only the MRI REPORT, but pointed out each problem Described in the report on the MRI itself. Then he showed me each part on my body. He evaluated my current healing status, and answered my questions about safe exercises to do in order to regain strength. He made recommendations regarding supplements to take. And took the time to show me the areas of enervation that could be affected by the findings from the MRI. He then made an appropriate referral for further consultation on that subject Dr Femiano was easy to communicate with and I thoroughly enjoyed our interaction.

  • 5/5 Melonie R. 1 year ago on Google
    Excellent care. Dr Dumontier has been a fantastic surgeon and I am very happy with the outcome of my foot surgery. The entire staff is kind and professional. I hope I never need their care again, but if I do I will have no hesitation in returning. The Westside facility includes an excellent, comprehensive, outpatient surgery center as well.

  • 5/5 Michelle N. 2 years ago on Google
    My provider is Jared Cornelison who is great and very informative. My surgeon is Dr. Bird who did a fantastic job in my hand. I’m going in next week for a second surgery with absolutely no worries. They offer an affordable payment plan and everyone is friendly and helpful. Highly recommend!


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