1/5 Melissa L. 5 years ago on Google
If
I
could
rate
this
office
0
stars,
I
would.
I
saw
a
provider
here
almost
5
years
ago
to
make
sure
the
palpitations
I
get
(very
rarely)
weren't
a
big
issue.
Fast
forward
to
February
of
this
year.
I
have
been
having
spasms
in
my
sternum
and
upper
abdomen.
My
pulmonologist
was
concerned
it
could
be
my
heart
since
it
was
recorded
on
one
EKG
that
I
had
a
shortened
PR
interval.
He
told
me
to
stop
everything
until
I
can
be
seen
at
the
cardiologist.
He
also
told
me
if
I
didn't
hear
from
them
within
a
week,
to
call
them
and
schedule.
I
called
the
cardiologist
office
8
days
later
and
was
told
they
had
received
my
referral
but
that
they
wouldn't
schedule
me
without
my
previous
cardiology
medical
records.
I
work
at
a
specialists
office,
and
can
tell
you
from
personal
experience
that
past
medical
records
are
convenient
to
have,
so
they
know
what
tests
you
have
had
done
previously,
but
are
absolutely
NOT
necessary
to
receive
care.
A
referral
is
all
that
is
required
to
see
a
specialist
(and
even
then,
sometimes
not
required
by
insurance).
I
told
her
that
the
only
cardiologist
that
I
had
ever
seen
was
at
their
own
office
and
her
words
were,
"....oh."
I
asked
if
I
could
schedule
while
waiting
for
them
to
get
those
(from
their
own
system)
and
she
still
refused
to
schedule
my
appointment.
Not
having
previous
medical
records
is
not
a
good
reason
for
a
medical
office
or
provider
to
refuse
medically
necessary
care.
It
is
also
unacceptable
that
every
customer
service
representative
you
speak
to
is
rude,
and
not
helpful.
It
is
against
AMA
Code
of
Medical
Ethics
to
inadequately
keep
records.
This
same
code
of
medical
ethics
dictates
that
patients
have
the
right
to
courtesy,
respect,
dignity,
and
timely
responsive
attention
to
his
or
her
needs.
This
office
falls
short
in
every
category.
Save
yourself
some
frustration
and
have
your
referral
sent
to
a
different
cardiologist.
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