Never would of had any complaints beforehand but, the past few occasions i have been here the man with a man-bum and stretched ear lobes has been the height of rudeness to both me and many others i know. Custom service definitely needs a checking over.

We were in this morning and ordered two hot chocolates, we ordered way before everyone else but everyone else was served before anyway. We spoke up to the lady behind the till who said our order never came through, then she had the audacity to accuse us that we never payed, we showed her the transaction details but by then it was too late. We missed our bus and had to walk to school which is a 40 minute walk because we go to durmragh. Disappointing

Really like it here though with the prices it is a bit more of a treat than a regular feature in my routine. But always have a pleasent experience on our visits. Ps. Love the comfy sofas

Love it here! Great food and quick service

Splendid place for a wee bite or coffee. Lots of dining space and table seating. Café style counter and tiller. The food is good and there are many items to choose. The staff are very friendly and helpful. Any cues seem to go quickly during peak times. Nice toilets in the back for customers. That’s convenient if you’re in town shopping and the public toilets are closed. There is a back/side door that convenient for going back towards the river by way of The Aviary Pub.

Stopped in for a light bite and the server mixed our order up - which is fine! It happens and is easy to remedy but the staff blamed us and were quite rude saying they "definitely" took it down right and continued to quite obviously talk about us and throw dirty looks our way. All over a mixed up order.

Staff were all very professional, polite & helpful.Pleasant surroundings & good service but the only disappointment was the lack of balsamic dressing on the girls salads( apparently because there was no more in stock) It may seem a trivial thing but it did spoil the meal somewhat.Apart from that, very good.

Really great quality food! The staff are awesome and chatty. Unfortunately the prices are very high so I can't go as often as I'd like 😕

Barbecue chicken paninni with very little chicken in it and a bob and berts fry that was cold and soda so hard it was impossible to cut. Like to support local businesses but will never be back here again ,if you want a great lunch try between the bridges cafe in enniskillen, excellent food and staff.

Plenty of food choices available and highly recommend the loaded fries. Great selection of cakes, pastries and ice creams. Staff friendly and service is prompt.

Hi was here last weekend, it was very busy, an the coffee an croissant was very good. But I watched a staff member clearing the table next to us, she lifted everything off it but wiped it with her hand no cloth no spray. Leaving bits of food still on the table, then a family with children sat down to eat. Nasty 😱it was busy but no excuse.

Quick cuppa & tray bake very tasty .... lovely location spacious & cool inside as it was a warm day ... plenty to choose from .... friendly helpful staff ... reasonably priced

Walked in to try and buy an ice-cream. Stood for about 5 minutes waiting as 4-5 'big' woman staff stood in a group gabbing to each other and ignored me. One walked up past me and I asked were they open. Replied yes and walked back to the group! Sale lost and zero for service!

Good food recommend highly

Just love this place lovely drinks plenty of choices of food to eat staff are very nice too

Plenty of choice, very efficient. Only thing I would say is that there wasn't enough filling in the panni I got. Raspberry ruffle scone was yummy!

Brilliant... Don't miss it if you are a there near one of the Bob And Berts diners. Great food, quick service, extremely friendly and efficient staff. It almost would take you back to 'Arnold's Diner' of the 50s & 60s that you would have seen in 'Happy Days'... (minus the Juke Box)... Just a lovely place to 'hang out', enjoy good company and lovely food!

Lovely food and coffee, I had the spicy chicken stack on flatbread, might be a strange request but ask for it on the waffle with syrup instead of the flatbread and mayo, it may sound odd but definitely worth a try!

Bob and Berts were like mushrooms popping up all over the place, the rush seems to be over now though as I haven't seen a new one for a while. Unusual retro atmosphere in the shops and decent but expensive choice of drinks and food. Pleasant place to stop at when in the town centre.

beautiful simple food

Lovely place the decor is beautiful! Lovely staff and the drinks we had were amazing! Bit pricey though.

The staff here went above and beyond for my family on our visit today we have a child with a fair few allergies and it is usually very hard to find anything for her to eat when we are out in cafés restaurants or other food places (we usually bring a packed lunch for her) but luckily bob and Bert's omagh have a good range and wer able to run through the menu and their allergen folder to find a meal she could have with her sisters and then took extra care by re-washing utensils she would use and even found a dessert that she could eat and sent it out in a little mug all the staff were great but particularly Sarah thanks so much for your extra effort 🙂

Called in for a lovely relaxing coffee ☕ aft some festive shopping 🛍️ coffee delicious 😋 as always. But definitely staff needs to be looked at, it seems as if they had a big fall out - lots of tension 🤷 coffee should be enjoyed in a relaxed environment. 1 member in particular may I add. No name badge

the food was served 3 minutes after we ordered it, never a good sign. Portions were small and the burger was dry. There was no ketchup, just a " we ran out" like who gives a s***?

Food arrived in a decent time. However, pancakes, brioche bun and eggs were burnt (blsck) and the Bacon was just fat, Over-priced for the quality! Won't be ordering delivery again!

Food was to die for I had a Philly steak and a latte and was so impressed and the service was speedy and polite 🙂

Absolutely disgusted 😠 My daughter was in the doctors so as a treat afterwards she wanted a yumyums ice cream ( bare in mind she is 6 years old ) then all 4 of us then went to Bob and berts to get some food. Before we could even order we were informed by a member of staff that we couldn't have her icecream in there to which I replied "are you joking" , no apologies from staff (except for 1), everyone of us left without food and without any more said from the employee that served us, not even a "sorry", I am absolutely appalled that for Bob and berts being such a big company they couldn't let a 6 year old girl eat her icecream in their premises

Amazing food in a nice setting with friendly staff and big portions! House coffee wasvery good too.

Great spot for food and drink in Omagh. Really enjoyed it. Good value and prompt food delivery.

I am usually a loyal customer of Bob and berts, but after the cold unwelcoming and rude reception I have had from particular staff, I will never again be a customer. They treat loyal customers like dirt and give you backhanded responses with dirty looks. My money will not be spent supporting this place.

What can I say? It's always a tradition for me to stop at Bob & Berts when in Omagh. The staff goes out of their way to make us feel welcome and are absolutely fantastic. The menu has some great options as well.

The food was okay, not the best. I felt some items were hard to eat, for example pitta bread. The staff is friendly and helpful.

Great service from all the staff. Helped me to a table, brought cutlery that I had forgotten to collect. Had the all-day breakfast, well cooked, and a good size portion for me. No complaints at all. Thank you to all the staff.

Its a nice place but food and drinks are very overpriced and really not worth it like the food is so dry and tasteless. The drinks also often have a weird flavour like anything with milk in it tastes sour and their latte DOES NOT taste like coffee i dont even know what it was…. however they do have some good stuff like smoothies are nice and service is alright. Overall theyve fallen off tbh, used to be better

Great fish &chips and mushy peas with Malta vinegar.

Good place for coffee ☕️ and little bites. Every thing is fresh and the service was excellent.

We did not get an artisan coffee experience. A got cup of hot oat milk with no taste of coffee, though at least they did have decaf. The hot cup did warm our hands though on a cold day so 7 out of 10 for that. The service was disinterested with what seemed to be only one team member trained on the coffee machine and hence very busy, with others moving things around and looking busy. We were ignored on first arriving at the counter and only when the barista was free were we greeted. Plenty of tables had used cups and cutlery on, there was rubbish and food on the floor, with clean-ups taking a long time, giving the whole place a busy (school) canteen type of feeling. The side door does not close properly so cold air comes in and that expensive heat escapes out. Bob and Bert's website talks of "a commitment to exceptional service. Our devoted team ensures your visit, wherever it may be, radiates genuine warmth and hospitality - that's who we are". It was missing in Omagh last week around 16:00 to 17:00. At £4.10 for two lattes, it is higher-end prices, for mediocre-end everything else. :(

Bob & Berts has recenetly had a large extension to the rear. Very spacious and well finished like all other Bob & Berts. Great Coffee, Good Service and ok food.

Staff not pleasant

No skimmed milk to make skinny lattes

Beautiful traybake with tea. Lovely half hour all to myself. Staff very polite n courteous.

Nice place but prices are steep

It's a nice place to sit and cakes and buns are delicious but maybe a little expensive.

We have always found the staff to be most courteous and polite,A wide array of foods.Decor is funky and fun ,a delightfully fresh culinary experience ,well done to Staff and Managers.Delightful

Nice shop. Cosy and warm

Not to bad with covid but cleanliness could be better

Friendly staff n nice food

Excellent clean friendly relaxing cafe good food and choice off desserts but can be expensive

I love the place for coffee ,And great staff

Food is great and the place is just a nice place to sit and relax

We had a very enjoyable experience and we will be back.

Quick service nice food but can be expensive

Excellent food, quick service and nice atmosphere. Not too dear either.

Highly recommended for breakfast. Berts breakfast stack was powerful.

Bob and Bert's are a small local chain of coffee shops in Northern Ireland. The Omagh branch have friendly staff and good coffee. Prices are ok, what you would expect from a "trendy" establishment. Breakfast, lunch etc. Also available. I like the breakfast menu myself. Refurbished in September 2019. Now much larger premises

Great range of coffee , pleasant atmosphere for meet-up and catch-up with family and friends , nice courteous staff , recent expansion a great boost , popular with the young and not so young equally , super.

Lovely coffee, great staff, didn't try the food on this occasion but I'm sure it's falling in the high food standards associated with Bob& Bert's brand.

Good breakfast choice relaxing atmosphere

Love it

Excellent coffee

Lovely food friendly staff costs a bit more

Great food and coffees . Great portions size too

Good food, great atmosphere and friendly staff

It is a good place to relax and take a load of. It is quite expensive for the different traybakes, but all in all a nice cosy place to visit.

It just opens never been in it

Bob & Bert's is a well run cafe/coffee shop with a good varied menu on offer and comfortable seating to enjoy your meal.

Brilliant

Luv luv it

Good...but staff sometimes are rude

Chai latte today was 1st class......

Great food and friendly , reasonably priced

Sad reflection on the town when somewhere serving such processed rubbish is fit to expand

Good old B&Bs. The usual, reliable menu and good food.

Very taste food and nice staf