I reserved a queen accessible tub room 9/2/22 for 10/8/22. I got an email on 10/7 saying I could check in early and pick my room. I tried to do this and it said my room wasn't ready yet so I couldn't choose my room yet. I checked into the hotel around 5pm 10/8, went to the room they assigned me, and it was a regular room. I chose an accessible room on purpose as I need a knee replacement and cannot get off of normal/short toilets. I need tall toilets and even with a tall toilet usually need a grab bar to get off. I also specifically chose a room with a tub as my husband prefers baths. So, we called the front desk and said this was a normal room and had reserved an accessible room. After about 15 minutes they moved us to a w/c accessible room. But, even this room didn't have a grab bar on the wall to get off the toilet???? AND no bathtub. I then got a text asking how my stay was so far....I mentioned no grab bars, but that the toilet paper holder seemed sturdy and I would need to use that to get off the toilet, and no tub. She said sorry, no tub rooms left unless I wanted a king bed room . I reserved a queen room.....over a month ago, and they didn't have one left. Not happy. The rooms don't have coffee makers The rooms don't have microwaves (which wasn't a big deal to us, but the website made it seem like they did) Curtains are extremely see through at night so if you are a person that needs darkness to sleep, this place won't work unless you are lucky enough to get a room without lights outside your room. Thr regular room we were put in first, was extremely small, just enough room to walk around things. Good stuff-I liked the hardwood floors I know some people complain about them, but at least you know if they are clean or not. And in the bathroom they have the large dispensers of soap,lotion, shampoo etc which is so nice if you happen to have more than 2 people in your room you don't have to ask for more shampoo or lotion.

New, clean facility. Maintained well. In a safe area, easy to access from highway. Staff was pleasant. Rooms were small but comfortable. Road noise was minimal but neighbor noise was a bit loud. Refrigerator, but no microwave in room. There is one in the lobby. Breakfast was surprisingly bad, mostly bread and cereal options with a few unappealing pre-made sandwiches to microwave.

New hotel connected to a Home2Suites. Hotel is very modern with great amenities. The rooms on the Tru side are standard size but have engineered hardwood flooring, which we very much enjoyed. We stayed on the top floor so I can not comment if the new flooring vs. carpet created additional noise below. I would like to see biscuits and gravy offered on the breakfast bar but I would give both sides (Tru and H2S) a 9 rating.

I read some poor reviews so I was a little unsure. I'm a huge Hilton fan & this property didn't disappoint. Very clean, staff was wonderful, every single person from the front desk to the cleaning staff. Nice patio. Beds were comfortable, pillows are always top notch. A review said no dark shades & noisy. My room was dark & I slept like a rock with no noise at all. Highly recommend! They also went out of their way to accommodate a late check out as I had a later flight.

Very comfortable beds! Need one at home!! Love the ease of use of Hilton app. Booked, paid and checked in thru app, plus got digital key and when we arrived at 1 am we're greater by friendly staff who gave us each a bottled water and snack and even looked up the weather for us for our next days travel. Reasonably priced for the level of cleanliness and convenience. No frills... but very adequate for what we needed. 2 queens for 3 people. Fridge. Roller desk and chair. Walk in shower. Hairdryer. Large screen TV that said "welcome, Catherine" ... nice touch!

Very nice place. Our room was super clean and very well maintained. The staff was very friendly and professional. The area around the hotel didn't appear to be the best, but we had no issues. The parking lot had security, which was nice, so we were not worried about our vehicle. The place was definitely full when we arrived. We had no issues checking in and out. Breakfast looked good, but I didn't eat anything, just grab coffee and juice (both were good). We stayed in the king suite, which was phenomenal and very large. I would highly recommend this hotel.

We enjoyed our stay in Omaha. We checked in on a Thursday and out the following Monday. I found the room to be exceptionally clean, well lit with decor that was not dated or worn. The door was secure, and we felt safe in our room. I was grateful that it wasn't a noisy hotel with thin walls. To me, the bed was not comfortable. My spouse thought it was. That's just a matter of preference. Breakfast was well done. I found the selections to be fresh and tasty. In the same parking lot as the hotel is a Scooters Coffee. I highly recommend it. The parking lot does have security, and that was comforting. The pool was on the smaller size but more than adequate for a swim and distraction. We will definitely stay here next year, and I will suggest this location to friends and family.

This hotel was extremely clean with a very nice size room and bathroom. The street level is common area for everyone to use... to sit on couches or at tables for a meal and was also very clean and attractive. Staff made it comfortable and were friendly and welcoming. Hot breakfast included egg choices, oatmeal, pancakes, juices, coffee, yogurt and fresh fruit. Very clean area with a better breakfast than most budget hotels. We got yummy takeout food from Spezia, the Italian restaurant just two blocks away and brought it back to eat in the common dining area. Very comfortable.

First front desk gal was spot on perfect and friendly. Answered my questions and helped recommend places to check out. Clean rooms. Kids loved pool No hot tub however Nice breakfast. Warm and fresh. Quiet

We were greeted by Carl at the front desk when we arrived. He could not have been more friendly and welcoming. We enjoyed speaking with him. The room was excellent and my husband enjoyed the breakfast. Great hotel!

The rooms are clean, I like the fact the shampoo, conditioner and lotion that is provided isn’t just a cheap brand, and it smells really good. I don’t understand why when you walk into ALL THE Hilton hotelS the front desk employees look so miserable. Are they trained to not smile???

Excellent hotel, security in the parking lot, clean rooms, well-maintained pool and fitness center. Breakfast options are limited but otherwise I would absolutely come back.

Our bed was loud and honestly uncomfortable. The rooms are a bit small too. Breakfast wasn't great and seemed to have limited options, but the staff was very nice to us during the entire stay.

I stay in hotels a lot and I have never slept as well as I did in this one...I think it was because the sheets were so soft!! It was the 4th of July so we had a great view from our bedroom of the fireworks around the city. The kids loved the pool and breakfast options. They have requested that we stay at Tru every time we're in Omaha from now on.

The breakfast sandwiches were great. Like REALLY great. They were hot and they had unique options rotating daily. Rooms were exceptionally clean and had nice smart TVs as well. The receptionists were very helpful and hospitable. The power went out during our stay due to a heat wave, and still they were so helpful. Very clean and nice place to stay for a good price! The showers were boujee as well.

This was my second time staying here driving cross-country and while I enjoyed the easy access to the highway, there wasn't a lot of food options around now places to walk my dog who I was traveling with. Aside from that, the front desk staff were great and my room was clean expect that the shower drain smelled really bad. Other than that, I had a pleasant stay!

Very modern and clean hotel! Pet friendly too! Loved the laminate floors instead of carpet. We'll be back if ever in the area again. Breakfast was great. Did I say clean hotel!!! One of the best I've been to.

Everything is bright and fun, very kid friendly. I didn't let my baby crawl around the floor in our room though as it smelled a bit like feet. The patio by the pool has grills that guests can use and the lobby has a bunch of tables we used for pizza and games. The staff were all very helpful and accommodating. Would absolutely recommend this hotel.

Nice rooms, quiet and neat. The breakfast sandwiches on our second day really seemed like they were warmed over from the first day. The first day they were wrapped Jimmy Deans with the nutrition info on them; not on the second day! Dried out and sketchy. Still lots to choose from otherwise, cereals, breads, fruit etc.

Beautiful, new rooms with vibrant and happy colors throughout. Great meeting places too - outside and inside. I have stayed in many hotels but their breakfast had superior choices. Highly recommended and will definitely recommend and stay there again.

Just got home from a two night stay. Beautiful hotel. Staff were wonderful, rooms we clean, bed was comfortable. And breakfast was hot and delicious.The one complaint that I do have is I spent almost $400 to stay here and there were baseball teams in town staying there. Had I been made aware I would’ve went elsewhere because I was traveling with my baby. These kids were running rambunctious, knocked my one year old down he hit his head and they ran away. Were throwing a ball into the elevator as soon as it opened hitting me. Banging on walls until midnight, rattling my door handle scaring me thinking someone is coming into my room not to mention this woke my kiddo up multiple times. Knocking on my door and running away. We went down to eat breakfast and was almost impossible to get food because no one was watching these children that were just standing there talking or screwing around. I want to say I will be back because there was so much good about this hotel. I just feel like I paid a high price to get little sleep and for my son to have a bruise on his head from being knocked over. While I do recommend this hotel, I guess make sure there aren’t any big events going on

Excellent hotel with good pricing. Hotel was clean and featuring pool, gym , two breakfast bar and offering 4 free EV chargers. Staff are friendly. Location can be confusing at first if you just follow GPS( it will lead you to construction site). Bed was clean and firm. At the time of our visit, there were bunch of teenagers running around the lobby to the point that I believe they temporarily broke elevator. But overall very nice hotel brand. Will become their loyal customer after this.

We had an extended stay due to our son being in an industrial accident at his work. He has been in critical condition and in a coma since the accident. The team at the Tru have been courteous and helpful during our stay.

The front desk employees were all very warming and friendly. They were all so very helpful. Nice location! The view and ambiance of the hotel were outstanding!

The rooms are clean. The place is quiet. It's a decent hotel. At an extended stay, where a kitchen is advertised, you expect a small cooktop. There isn't one. There is a nice microwave. But that can't handle a lot of cooking. We do extended stay because we hate eating out. I made do with my griddle and George Foreman grill. Now, my biggest issue is the fire alarm. We are staying for 9 days, and one night, it goes off. We were dead asleep and jumped up, grabbing clothes to get out out. My husband calls the front desk. Well, no one answers. The next night is fine. Then, the following night, it happens again. 3-5 minutes it's going off. People don't believe it, of course. This is a problem for several reasons. 1, it's a safety issue. People rush down stairs because when the alarm is going off, elevators won't work. We're on the 4th floor. 2, people don't believe it, so if it's an actual fire, people will die. Again, no one answers the phone to respond. And no one at the desk. I don't know if repairs are needed or if some kid is pranking. I am disabled. I can't go down 4 flights of stairs quickly. It's not funny. It's not cute, and I'm not happy about the experience. If the problem is addressed I will update my review.

Room was nice. Location is convenient to the highway unfortunately my vehicle was broken into during the night. There was a security guard on duty though that didn't seem to prevent it. The officer completing the report said it is a rather common occurrence in the area.

The only reason I didn't give the place 5 stars is because the handicapped accessible room didn't have grab bars in the bathroom. The beds were super comfortable! And it was very clean!! Would definitely recommend & Would definitely stay there again!

Travelling across country. Beautiful newer hotel. Great stay. The next morning when we went out to the car window was smashed and belongings taken. I know hotel is not responsible for car and belongings. No camera coverage was available for the area where the car was parked. After police report was filed the hotel did refund our stay and give us tape and a bag to cover the window. Beware the area you park your car and the surrounding neighborhood.

Was a pit-stop on my cross-country move. Missed their breakfast, and wasn't there to check out the pool or fitness center. But room was clean. Slept like a baby. Staff was very helpful. If you like authentic Asian groceries of all ethnicities, check out Asian Market, which is about a 5 min drive from the hotel.

We stopped here when passing through town and we were very happy with the stay. Front desk women were great, set us up with a fantastic room with a tub for our baby to take a bath in. Very family friendly, lots of groups playing in the pool, in the rec room (pool table, giant connect 4, ext) Room was very clean, beds were super comfy, black out curtains were a game changer. I truly had no idea what time the sun came up, we all slept like champs even the baby. Only thing is that the breakfast was kind of lame. And all I eat at these places is oatmeal but the fruit selection was sub par and there was no peanut butter. I will say though, they’re trying to create less waste (real silverware, large refillable containers for lotion and shampoo ext), and that was all cool to see. I’ll definitely stop here again if I’m driving through

Dajhia at the front desk is super friendly and helpful. Having someone kind and outgoing able to help guests is a plus since that’s not always the case at hotels. The location is nice as it’s close to the interstate as well as plenty of shops and restaurants. My room was clean and equipped with everything I needed while I was here for a week. There’s free breakfast, an indoor pool, 24 hour gym, and plenty of games and other things downstairs to utilize your time and get you out of your room.

The service was excellent. The room was very clean and there was no carpet in my room. I love that, it feels so much cleaner and better especially if you have allergies. The TV had a welcome with my name, nice touch. 🙂 The breakfast was great. Everything you expect, pancakes, waffles, eggs, ect. Staff was always out cleaning up and refilling the stations. The price of the room was reasonable and the same price each night, not a price hike because I stayed on a Friday and Saturday night. I would definitely stay here again and recommend this hotel.

The room was clean, staff was very friendly, and breakfast was delicious. We really appreciated the snack bag and water provided at check in. This hotel has a cool/modern vibe with lots of common space if you want to get out of your room. We didn’t use the pool or fitness center but they looked great and the coffee shop across the street was perfect. Would stay here again.