3/5 Marisa S. 6 months ago on Google
I
don’t
typically
leave
reviews
and
I
couldn’t
comment
about
my
own
experience
on
the
ihop
reviews.
But
coming
into
the
restaurant
it
was
pretty
busy.
I
of
course
was
seated
and
noticed
that
only
two
people
were
helping
all
these
people,
(now
this
I
will
let
slide
because
I
have
been
waitress/manager/cook
at
restaurants
before)
I
assume
they
didn’t
have
proper
staff,
possibly
they
thought
with
the
husker
game
it
would
be
a
slow
night,
or
they
had
a
ton
of
call
ins.
I’ve
been
there.)
our
waitress
was
definitely
overwhelmed,
but
she
handled
it
like
a
pro,
she
was
still
friendly
she
didn’t
show
the
stress
and
she
did
everything
for
perfect
custom
service,
even
offered
us
an
extra
drink
to
take
with
us
for
the
slow
experience.
But
what
really
bugged
me
was
the
manager
on
duty,
she
seemed
more
worried
about
the
inspection
on
Tuesday
than
what
was
going
on
in
the
restaurant…
she
went
to
the
kitchen
and
sounded
like
she
was
semi
yelling
at
her
kitchen
staff
regarding
this
inspection
on
Tuesday,
reminding
them
to
change
their
gloves.
But
once
she
was
done
with
that,
she
was
simply
back
in
her
office,
when
she
should
of
been
out
helping
with
customers
and
apologizing
for
the
short
staff,
helped
with
seating
customers,
helped
take
payments
(to
help
out
her
two
servers)
or
she
could
of
simply
helped
the
kitchen
push
orders
out
faster…
but
instead
she
let
her
staff
just
handle
the
large
crowd
on
their
own.
Unfortunately
I’ve
seen
this
multiple
time,
but
as
a
manager
your
job
is
to
help
your
staff
and
help
run
a
smooth
shift,
you
have
to
handle
the
suck
with
them,
and
not
just
let
them
take
a
hit.
The
experience
wasn’t
bad
because
of
the
staff,
it
was
bad
because
the
lack
of
management
that
was
going
on
to
help
the
experience.
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