Terrible service. The drive thru line was so long so we went inside. Drive through was getting served quickly while the lobby was not. I waited 20 minutes for my order and people who came in after me had their orders before me. I had to ask where my order was they said it got “lost” and was making now. Then when I finally got it, it wasn’t even right and our sandwich was cold. No apologies, just “here’s your drink”. Will never go to that location again.

I visit this Scooters location frequently and my experience is always great. The main reason for this is the staff. I was there recently and the wait was a bit longer than usual. Having worked in food service for many years I know how stressful this can be for employees. That said, I was not surprised the entire staff and my favorite barista, Katie handling the difficult situation with grace and a smile. I will be a long-time regular of this Scooters for this reason.

Stopped here at 4pm today. Great sandwich and drink but we waited in line behind 2 cars for 25 minutes. When I made a comment about the wait time I was told “we just had shift change and nothing was done” I would not have waited that long but the entire drive-thru is enclosed so once you’re in, the only way out is through. I thought it would be nice to get my daughter a little treat on her way to work but she ended up being extremely late. No apology or compensation was offered. Super frustrating!

Kenzi and Maddie WERE AWESOME💘 GREAT SERVICE. THEY DESERVE A SPECIAL THANKS SHOW THEM THEIR THEY ARE APPRECIATED 💖

We have two scooters close by. This one is our favorite. Great consistency. The only downside is the road close by is really noisy. Hard to hear.

Got an immediate response from the order taker at the drive-thru and they were courteous. Not super speedy- just usual pace. Ordered my traditional Carmelicious Blender x-shot. Sometimes I prefer no whip (I don't recall if they attempted an upsell to cold foam at this location). The second item was blended peanut butter power. As usual, no complaints.

I love Scotters, the service, the coffee is amazing but I have had to try to avoid this location because of the parking lot pot hole situation.

Not sure if this is a daily thing or just today. Litterly sat for 10 mins in drive thru waiting for someone to take my order. Im pretty patient until there a line of cars starting behind me and no one in front of me. Then I finally said something and someone took my order told me to pull to second window. I waited another 5-10mins and not even 1 person came to greet me at the window take payment or give me my drink.I ended up driving off as well as the other people behind me. I only had 1 drink I ordered. This has to be the worst location and experience Ive had at a scooters.