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Panera Bread

Restaurant Cafe Coffee shop Breakfast restaurant Meal takeaway Bakery Sandwich shop Catering service Delivery service Salad shop Soup restaurant

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi. People often mention Panera,


Address

12960 W Center Rd, Omaha, NE 68144, United States

Website

www.panerabread.com

Contact

+1 402-333-3633

Price rating

$$ $$

Rating on Google Maps

3.60 (983 reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alexander 2 years ago on Google
    What an abomination of overpriced, grade school level, cafeteria food. This place is a shell of its former self from the 2002 era when it was actually good. The food I was served is rotting and poorly crafted by a mob of angry employees. The fact they would even serve up browned, smelly and spoiled tasting guacamole is beyond my comprehension. The French onion soup had prepackaged shredded cheese dumped on it. They didn’t even bother melting it. While I stood in line awaiting the creation of this aborted concoction, the staff / cooks / inmates could be heard yelling and fighting amongst themselves. The place is a better fit to be a traveling circus or prison yard. For the $20 I was charged for this nightmare of a lunch experience, I’ll never, ever step foot back in here. Here’s a tip, hire good help, train them, manage them, and have some quality control. Good grief.
    12 people found this review helpful 👍

  • 5/5 Dorina M. 1 year ago on Google
    The food is delicious here! I love the comfort and assurance of consistency and quality that comes from being part of a national chain - we seek Panera no matter where we go... Updated on 2-10-23: I downloaded the Panera app; ordering my favorites is easy and fast even on days when I forget my wallet at home!
    2 people found this review helpful 👍

  • 2/5 Brandon H. 7 months ago on Google
    Drive thru lady was rude as can be. Closed the window on us multiple times after we were trying to tell her half our order was missing. One of our items (pictured) was about half full. We don’t expect too much when getting fast food, but when spending $40 on food for 3, we expect to get the food we order and not feel like we are the ones being rude when we are trying to get the food we paid for… Called the next day and manager was polite and at least offered a free meal.
    1 person found this review helpful 👍

  • 4/5 Jason B. 4 months ago on Google
    Have never gone to Panera for quantity of food but it's getting ridiculous. Pick 2 has become pick a 1/4. Lights were out all over and looked closed from the outside.
    1 person found this review helpful 👍

  • 2/5 Liana M. 7 months ago on Google
    We love Panera but this one seemed really tired, worn out and lacking oversight. Food was good as anticipated but the tables weren’t wiped down, napkins and other junk on the floor… a bit unappetizing. But the worst was the women’s bathroom which was messy, filthy, and had a broken faucet. This Panera was the exact opposite of what I expect when I decide to eat at Panera.

  • 3/5 Jane B. 5 months ago on Google
    Ordered online, not available on pick up shelf, one employee wiping the counters off, unable to locate my pickup order. Told me to ask at the counter, no employees there after 5 minutes she came by and said the puck up window. Oh yes it was there all different bagels thrown in a big sack with a few napkins and a tub of cream cheese. Cinnamon allover Asiago, really had better luck last week when I went in Stephanie was the bomb, super helpful, polite and focused. After this time I'll pick a different Panera to get my fasting bread for sure.

  • 4/5 Robbin H. 7 months ago on Google
    Everything was excellent! The only reason I am unable to give a 5 star review is because their expresso and latte machines were broken. But the employee was very apologetic and very nice. The scone was delicious and fresh. Because they didn't have what I wanted, she allowed me to get a different drink at no charge. I will be back to try again.

  • 1/5 Kristen 8 months ago on Google
    Um. Is this location haunted?? I mean, it is surreal how bad it is. Parking was easy, thought to myself how great that was! Then we entered the store, and I realized its because no one should come here. No greeting, no smiles, five people walked by us and made no eye contact, very obviously avoiding us. Why are they paid? How does a company function with workers who don't work? How does this place stay open? Why do people have jobs if they don't want to work? How on earth did a place like Panera get so bad? It is wild. Food was sub-par but it is legitimately a creepy location, no music, no helpful workers. It's nuts. I feel like I am in the twilight zone.


Call +1 402-333-3633 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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