3/5 Jürgen H. 8 months ago on Google
Very
nice
hotel
(Building)
nice
rooms
(comfort
room)
conveniently
located,
but
unfortunately
a
bit
noisy
due
to
the
proximity
to
the
motorway.
In
the
evening
on
the
terrace
of
the
restaurant,
the
noise
is
disturbing.
If
you
don't
want
to
eat
in
the
hotel
restaurant
and
you
don't
value
service,
this
hotel
is
a
good
starting
point
to
explore
the
surroundings.
The
hotel
staff
is
friendly,
but
unfortunately
incompetent
(kindly
spoken).
We
wanted
to
book
our
hotel
room
through
a
booking
platform,
but
on
their
website
only
rooms
with
single
beds
were
available.
So
we
called
the
hotel
directly
and
asked
if
there
was
a
room
available
with
a
double
bed.
We
even
asked
again
that
we
didn't
want
single
beds
pushed
together
but
a
double
bed
and
otherwise
we
would
book
elsewhere.
A
comfort
room
with
a
double
bed
was
available,
so
we
booked
it.
When
we
arrived
at
the
hotel,
we
were
still
given
a
room
with
single
beds.
When
I
asked,
the
lady
at
reception
here
answer
was,
that
we
should
have
asked
for
this
beforehand?
After
I
insisted
that
I
had
explicitly
requested
this
when
I
made
the
booking……
Nevertheless,
the
receptionist
was
generous
enough
to
comply
with
our
request
and
we
were
allowed
to
change
the
room.
We
then
got
a
nice
room
as
booked.
So
I
asked
if
we
could
possibly
extend
the
room
tomorrow
for
another
day
at
the
same
rate,
or
if
it
would
make
a
difference.
The
answer
was,
of
course,
no
problem,
no
difference.
We
then
wanted
to
book
a
massage,
so
as
described
in
the
hotel
info,
we
asked
again
at
the
reception
(this
time
via
telephone),
if
any
appointments
would
be
available
and
if
we
could
book
two
massages,
she
replied,
that
she
will
check
and
then
get
back
to
us….we
are
still
waiting
for
the
answer.
For
the
evening,
we
had
reserved
a
table
in
the
restaurant.
For
starters,
we
chose
the
small
César
salad
and
the
steak
tartare.
The
steak
tartare
was
one
of
the
worst
I
have
ever
had.
Especially
the
brioche
bread
was
old
and
dry.
The
meat
was
poorly
seasoned.
The
César
salad
was
served
with
fish
instead
of
chicken,
the
sauce
tasted
like
nothing.
Our
main
course,
the
small
sole,
on
the
other
hand,
was
excellent.
Only
when
I
asked
if
the
waiter
could
fillet
them
for
us,
he
just
shrugged.
The
next
morning
I
wanted
to
book
the
room
for
another
day,
after
the
lady
at
the
reception
had
consulted
her
colleague,
this
was
possible,
but
not
at
the
same
price
as
promised
but
at
an
increased
rate
(50€
more
expensive).
We
booked
the
room
for
another
day
anyway.
When
we
returned
to
the
hotel
room
from
our
visit
to
Bruges
(very
beautiful
city,
well
worth
a
visit),
we
noticed
that
the
two
small
water
bottles
(we
use
to
make
coffee
with)
had
not
been
replaced.
When
I
asked,
as
expected
she
answered
...they
only
give
them
on
the
first
day?!?
Van
der
Valk,
usually
always
a
good
choice.
Until
now!!!