1/5 Moresa S. 1 year ago on Google
Where
to
start.
I
have
stayed
here
once
before
(about
10
years
ago)
and
it
was
great.
Wanted
to
bring
my
family
this
time,
talked
about
how
wonderful
it
was,
and
was
embarrassed
how
AWFUL
the
trip
was.
First
night
my
sister
was
shocked
by
the
button
on
the
jacuzzi
tub,
the
maintenance
man’s
words
were
“no
wonder,
the
cover
is
missing”.
The
room
was
not
clean
when
we
arrived-old
noodles
on
the
carpet,
fridge
was
disgusting,
candy
from
past
guest
everywhere,
glow
sticks
left
in
the
ice
maker,
etc.
Blinds
were
broken
in
one
of
the
bedrooms
that
could
be
seen
in
from
outside
the
hall.
Plugs
didn’t
work.
Lights
on
the
deck
didn’t
work.
We
had
to
have
our
washer,
dryer,
and
dishwasher
worked
on/replaced.
Every
day
it
was
something
new,
not
to
mention
the
jack
hammer
going
nonstop
from
9-5
two
floors
up.
And
the
ROACHES.
Not
water
bugs,
they
were
actual
German
Roaches.
Inside.
Talked
to
multiple
people
including
the
manager
and
all
the
help
we
got
was
“I’m
sorry
your
stay
was
so
horrible”
and
$1,000
off
of
a
$7,400
trip.
Very
disappointing.
We
will
not
be
going
back
and
will
not
let
anyone
we
know
stay
here.
Sadly
something
like
the
Best
Western
down
the
road
probably
would
have
had
less
problems
and
been
more
giving
had
things
gone
so
badly.
Edited
to
add-
Yes
we
booked
through
spectrum
resorts.
My
family
owns
a
pest
control
company
and
we
know
the
signs
of
roaches.
Yes
we
had
the
larger
roaches
on
the
patio,
but
we
also
had
German
Roaches
inside.
By
that
point
we
were
so
sick
of
having
to
call
in
service
calls,
we
were
just
ready
to
leave.
Someone
was
having
to
fix
something
in
our
room
every
single
day
we
were
there.
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