2/5 Jmarie 2 years ago on Google
I
came
to
this
bakery
and
ordered
two
cakes
for
my
twins
14th
birthday.
I
had
ordered
a
cake
2
weeks
prior
for
my
7
year
olds
birthday
and
that
cake
came
out
great,
so
i
wanted
to
use
them
again.
I
met
Monday
(5
days
before
party)
with
the
manager
to
order
my
cakes.
I
was
told
they
had
just
gotten
in
red
velvet
which
is
what
one
of
my
kids
wanted,
they
couldnt
do
it
round
but
i
compromised
on
it.
The
other
cake
was
to
be
chocolate
with
oreo
icing
and
dollups
around
the
cake
innthe
same
icing
with
oreo
cookies
on
the
top
in
a
round
cake.
All
of
which
i
was
told
could
be
done.
Friday
comes
and
i
get
a
voice
mail
left
from
the
bakery
that
they
were
out
of
red
velvet
and
that
I
could
talk
to
the
manager
Saturday
morning
to
fix
it...um
SATURDAY
was
the
party!
So
i
called
back
and
was
told
well
i
can
make
it
chocolate,
i
said
i
wanted
a
red
velvet
and
asked
if
they
had
any
premade..i
was
then
met
with
a
rude
"
WHY?"
I
said
because
the
Birthday
girl
asked
for
red
velvet
that
is
why
i
would
like
one.
He
told
me
they
had
one
and
they
could
save
that
for
me
and
wrote
her
name
on
it.
I
said
yes
please
and
thank
you.
Saturday
comes
and
im
handed
a
cake
which
was
scrapped
off
,smeared
red
frosting
because
they
wrote
the
wrong
name..
they
fixed
the
name
but
the
cake
looked
horrible
with
the
smear.
The
second
cake
was
not
as
I
ordered
either.
No
oreo
cookies
on
top,
the
dollups
were
in
chocolate
and
honestly
looked
like
poop
mountains.
They
still
tried
to
convince
me
to
take
them
after
i
showed
the
manager
and
told
him
i
did
not
feel
comfortable
presenting
that
at
a
party.
The
oreos
weren't
put
on
because
they
wouldn't
fit
under
the
lid
of
a
roumd
cake
but
i
was
not
told
there
would
be
a
change
in
design
during
the
call
they
made
to
tell
me
about
the
issue
with
the
other
cake
on
Friday.
I
ended
up
refusing
the
cakes
and
picking
out
new
premade
ones
that
fit
what
i
actually
ordered.
I
the
manager
did
offer
to
comp
them
for
me
in
the
end
and
I
appreciated
that
but
this
was
a
nightmare
and
the
person
i
spoke
to
on
the
phone
(josh)was
rude,
and
rude
upon
handing
me
that
cake
as
well
saying
"
I
know
it
looks
bad
sorry
this
was
a
cursed
order
haha"
i
did
not
think
this
situation
was
funny.
That
employee
needs
to
taught
how
to
deal
with
customers.
I
appreciate
the
comp
however
and
that
is
why
i
gave
2
stars
instead
of
one,
we
will
not
be
returning
to
this
bakery
again.
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