Shell image

Shell

Convenience store Gas station Car wash

😠 Be warned if your on the forecourt for 15 minutes + you will receive a fine through the post . Only waiting for the car wash with 2 cars infront of me, 10 days later £80 parking fine. People often mention wash, time, fine, parking, service,


Address

306-320 Brighton Rd, South Croydon CR2 6AJ, United Kingdom

Website

find.shell.com

Contact

+44 20 8688 3931

Price rating

$$ $$

Rating on Google Maps

3.90 (82 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: wash (19) time (9) fine (8) parking (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 jason b. 3 years ago on Google
    Be warned if your on the forecourt for 15 minutes + you will receive a fine through the post . Only waiting for the car wash with 2 cars infront of me, 10 days later £80 parking fine.
    9 people found this review helpful 👍

  • 5/5 ssg 1 year ago on Google • 2368 reviews
    Don't normally go to petrol stations but went here because of pizza vending machine.

  • 5/5 Nikul P. 3 years ago on Google • 19 reviews
    Best petrol in town by a mile. Superb quality and if my car had feelings...then it would be grateful 🙏🏽
    3 people found this review helpful 👍

  • 1/5 Kapil N. 1 year ago on Google • 9 reviews
    Received the parking ticket even though l, purchased products from the Store & waiting for the car wash. PCN appeal declined with Original Shell’s purchase receipts and bank statements as proof of purchase. Please dont visit unless you have money to pay for parking ticket. It looks like, this Station is making commission by giving out PCN to their customers. They state, the amount will not increase, whilst waiting for an appeal but it’s a lie!
    3 people found this review helpful 👍

  • 1/5 Alicja G. 1 year ago on Google • 5 reviews
    JUST GOT A £100 PARKING FINE FOR STAYING ON SITE WHILE USING THE LAUNDRY REVOLUTION MACHINES. Apparently they have number plate recognitiin technology and if you outstay your welcome you get a fine in the post. This apparently applies even if you are using their services at the time. This is despite the website clearly advising you to stay near the dryer while using it as the machine is not security protected. And the time you are allowed to remain there is just 15 minutes, so if you are having yo queue for petrol or to pay, you will also be pay i nh £100 for the pleasure. This is absolutely disgusting treatment of your customers. I will be expecting another fine, as I used This service on 2 separate occasions. To the owner of this disgeace of a business: I will be making a formal complaint to Shell and laundry revolution. You should be ashamed of yourself.
    2 people found this review helpful 👍

  • 1/5 Athavan T. 8 months ago on Google • 4 reviews
    I don’t recommend this car wash because I come every time for car wash. It never worked properly. There are some pictures I’d like to share that proofs there’s no foam wash but they charged for it. The manager restarted twice but still no foam. Then he did not give me a refund instead he gave me a free car wash for next time. After all these struggles I received a penalty charge so I had to come back to this petrol station to cancel my penalty. This time I used that free car wash but again same story. Even after a week, that problem wasn’t sorted. They keep stealing from the customers. Poor car wash
    1 person found this review helpful 👍

  • 4/5 Gary W. 2 years ago on Google
    Nice garage good car wash good jet wash plenty of space
    1 person found this review helpful 👍

  • 1/5 muhammad irfan m. 6 months ago on Google • 4 reviews
    Went for refuelling and car wash. Spend 31 minutes for all the process because it was busy there and got a euro parks ticket of £70. Do not go there for car wash.

  • 1/5 Ambroise P. 11 months ago on Google
    Stayed in the queue for the car wash, ended up leaving, tried a second time later in the day, but the car wash was broken. Then, I received a £100 fine for "staying without authorisation" for 4h30 min (time between my 2 attempts... I assume the system flashed me in the first time, and out the second time). Absolutely ridiculous. Looks like it's subcontracted out to "Euro Car Parks" so no chance of getting it fixed through a normal customer service

  • 5/5 Bosza 1 year ago on Google
    Good location, specially use the carwash almost every week.

  • 1/5 tipu r. 1 year ago on Google
    Paid Money for car wash, unfortunately they don't have soap in it, disgraceful 😒

  • 3/5 Ted 2 years ago on Google
    Shell has a pay at pump system should be part of it as it does male it easier.

  • 5/5 Shane A. 3 years ago on Google
    Try to use this whenever require fuel as its reasonably close, sells shell fuel and gives nectar points also has shop, etm and carwash

  • 5/5 B T. 3 years ago on Google
    Fantastic service, great car wash and handy little shop. Always love coming here.

  • 3/5 Bernice S. 3 years ago on Google
    Fuel price in line with others locally. Free Costa coffee when u refuel over certain litres which I always do so Coffee nice a bonus.

  • 1/5 drvodelja g. 1 year ago on Google
    Wizards. I poured more diesel than the capacity of the tank.

  • 1/5 Will A. 11 months ago on Google • 1 review
    30 minute queue for the car wash, and then a £100 fine for "staying without authorisation" for the 30 minutes I was in the queue. Absolutely ridiculous. All subcontracted out from Shell to the Garage Dealer to Euro Car Parks so no chance of getting it fixed through customer service.

  • 1/5 Belle W. 10 months ago on Google • 2 reviews
    £100 parking fine for queuing for the car wash. I will continue to appeal and go to court as they keep rejecting saying I have no evidence despite me sending proof of purchase with dates and times. I was accessing a service, not parking and if you look at Jopson v homeguard paragraph 20, you’ll see the definition for parking is legally up for debate - I advise everybody fights their tickets.

  • 5/5 Thilina A. 6 months ago on Google • 1 review
    Im used car wash and got a parking ticket from Euro car pack, after Im showing evidence to the staff they said they will clear it, I think it’s worked, brilliant service guys thanks

  • 1/5 R. 8 months ago on Google • 2 reviews
    I got £100 fine for station to long a petrol station after fuelling up and trying to help a friend sort a punctured tyre after he tried filling up and air pump wasn’t working on tyre.!!!!


Call +44 20 8688 3931 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Car wash
    • ✓️ Diesel gas
    • ✓️ Ethanol-free gas
    • ✓️ Full service gas

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