The stuff members in this cinema are extremely RUDE & unwelcoming .I have never seen anything like it. I went to asked them questions None of them are willing to help with my inquiries just looking each other and giggled. I’ve seen a young person confused about her ticket none of them willing to help her as well. I’ve also noticed they don’t treat people equally. The manager should’ve been ashamed for having such a bunch of arrogant and unprofessional stuff members honestly

Great staff, clean venue, completely accessible for a wheelchair user (when they refurbished they ensured that not all accessible seats are shoved directly in front of the screen so now I can enjoy all of the screen and not have neck ache). Easily one of the best Cineworlds in the country.

Snacks are overpriced and served by a guy the wouldn't stop touching his face and armpits, the venue is clean and well maintained ... few of the screens need restreaching, but that's mainly my OCD twitching ... definitely worth booking as many "movies for Juniors" as you can get to, they are often undersold and both amazing value and a great start for the little ones.

This would have been a perfect experience today, but for the lack of soap in the ladies toilet by screen 1, even after asking staff and l was told that they will refill within 5 minutes. On my second visit to the ladies, there at wasn't any soap. This blatant disregard for the customers hygiene and in the aftermath of COVID-19, things like this should not be downplayed at all.

Absolutely shocking treatment!!! Visited this branch today as a birthday treat for my younger twin sibling’s birthday. We called to inform them we would be running late due to traffic and was advised to buy the tickets online which we did.When we got there the doors were locked at 15 past 9 . There was about 5 staff including the security guard who basically could see us standing there and literally ignored us for 10 minutes plus …that’s totally unacceptable . It ruined their birthday for my younger siblings that when we were eventually acknowledge they’d would rather go home because if how that had made us feeI.we had to call cineworld and tell them we are basically being ignored for the lady on the phone to advise is.When the security guard finally came over I asked the security guy why they blatantly ignored us and his response was that thats why he is here now. This isnt how anyone should be treated or made to feel.absolutely appalling

It was clean and tidy, the screen was a nice size, and more importantly the audio was excellent..... However, the refreshments are expensive!!!!..... They cost more than the tickets!!!!!...😞😞😞😞.... You have been warned....👍

If we're being perfectly honest, this cinema is only ok/average. However, I personally have some sort of soft spot for it, and really love it. Convenient location, has loads of shops around it, the tickets are around half the price of places like the O2, has people around but never feels packed, the staff seem relaxed and nice. Overall, it just feels like a very calm, convenient and comfortable experience for me - there have been rumours it might shut down, and I must admit I would be quite sad if that was the case. Only thing to point out, the seats are not as comfortable as some other cinemas (the backs seem to almost push you forward)

Privately hired a screen for our scouts. Did the popcorn, chocolate and water package with it. Well organised, bonus of no adverts and friendly staff

I have spent many a happy hour enjoying films here, and look forward to many more.I have found the staff to be very helpful.The toilets are always clean and well stocked. The screening rooms are always clean and comfortable.

Went to see the Barbie movie, pretty much had the place to ourselves, despite it being the summer holidays. Good pick and mix selection, popcorn, hot dogs and nachos to eat, good range of drinks and ice cream available. Staff were friendly, the cinema was was cleaned before our film. Toilets were a bit grubby but not disgusting by any means. Had a great time 😊

Just remembered that I came here last December to watch Avatar:the Way of the Water and never did a review of the cinema.Very affordable, big screens and very helpful staff. When I went it wasn't busy, I loved the lighting of the cinema too!No pictures though😭

Great place for cinema. It has only one sitting level, unlike other cinemas that I have been to that have ascending sits to the back, whereby the ones at the back are higher than the ones at the front. It has free parking in the evening, I think, from 6 pm please confirm on arrival.

Cinema is very small- had watched 2 movies here till now. Good thing is- it is not over crowded. Staff is always smiley and welcoming :) Toilets were mess this time - as it was clogged with toilet papers and no one was there to clean it up! Location is convenient and ticket prices are not very expensive. So overall- a good place to enjoy the quick movie 🍿 🎥

My family and I went to see the new Turtles movie. I always love the milkshakes. They didn't really have so many flavours this time, but still great. It was my first time going in 7 months since I had my youngest son, so it was a very different experience. It was my first time going with my children, and it was very chilled.

Used to be better, feels a little bit sad and empty when you go in now, I think because Frankie and Benny's is gone. Popcorn Diet Coke and Pick and Mix is all wayyyy too expensive!! Still very clean and staff are nice, what can they do.

As a pair of pensioners, we opted for the 11.40 show ( nice and early ) The film was aimed at adults, who all behaved themselves, making it an enjoyable visit. All staff were polite and there to help.

Better than it was a few years ago when last week. They must have had a refurb in that time. Small screen but was only handful of people in there so suited us. Very cheap, adults pay kids prices so cinema for 2 was £11 in total... now I know it has been improved I will use it more.

Clean, tidy, temperature comfortable, lights didn't go down till about 30 minutes into film, food completely over priced, but that's cinemas in general

Not the best experience, small seat's, extremely loud to the point you can't enjoy the film, Nachos are very overpriced for the poor quality, jalapenos looked old and stale, only A pot of sauce with the Nachos not even got cheese on them, extremely disappointing over all, no wonder Cineworld is dying. Edit, I just heard this place is likely to be turned into flats 🤣🤣 it's about time!

Best ice cream selections, eveb better than the O2. Though it feels small, the 9 screens are tucked away making a great in and out cinema where you can relax without worrying about big crowds.

I love this place. It is my home away from home. I love everything about this place. The venue is spotlessly clean. The staff are the nicest people ever. Gemma especially as she is so thoughtful and always asks me how the film was and how I am. She always puts a smile on my face as do all the other staff who work there.

Not so crowded so it is good if you are worried about catching covid. The place is not too cold. Clean and updated facilities. My only small gripe was the seats are not so comfy. Maybe its just me.

Arrived at tge Cinema to watch Lost Ciry, screen 2 was filthy, food everywhere as the staff 'forgot to clean it'!! Left waiting in the foyer without an apology. Rubbish service never coming here in a hurry!! Plus as the Nachos went cold we were told by the staff we would get it replaced with hot ones.

It’s a decent cinema has many screens and it’s cheaper as well with many restaurants near by and a car park along with the Broadway and bus stops it’s in a great location.

Super quick service, especially if you preorder the tickets. Parking is a bit of a pain but the cinema itself is clean and great ambiance and in any event the only Cinema local to us.

I haven't been to the cinema for years, the film wasn't very good lol but I'll be going there again, very welcoming and nice staff

Quick, efficient entry. Very clean. Nice, simple experience. Ideal for a no hassle treat out.

Spacious - usually empty. Easy to get tickets from online booking system. Popcorn + drink £8.95! Go large for £1 more. Free parking in multi-story short walk away, or paid in Sainsburys.

Convinient as parking is free after 6pm. Cinema clean but the screen 5 we were in the room seemed quite small.

Nice town centre cinema with clean, comfortable facilities. Always a good choice of films. Staff are friendly and helpful.

Staff were friendly & helpful & the cinema was very clean. The seats in screen 2 need some maintenance/oil though.

Had a nice time with my granddaughter but didn't realise till the end of the film that there was booster seats!! No body told me , even a worker came in and I said that my granddaughter couldn't see over the seat and she never told me there was booster seats!! Apart from that had a nice time

There were no sauce toppings for the ice creams that were being sold. A baby cried throughout the performance. The staff did not seem to know the policy for such an event and giggled when I told them. One finally came into the auditorium just when the baby was quiet. I was told that I could get a refund if I couldn't stay. I mentioned that getting a large party together was not easy and although a refund world be nice it wasn't ideal. .

Nice and quite in afternoon,best time to go but thought the sound was a bit to loud anyway friend and I enjoyed the film.

I was quite disappointed as the workers was unwelcoming and not caring. If not the place is Nice and clean and pleasant to watch à movie

Had a birthday party event here for my daughter and the children loved it. The booking process was simple and communication leading up to the event was really good. The auditorium was the perfect size and everything went smoothly.

Nothing special but very important family-friendly leisure option for residents from across Bexley and northwest Kent. It is a well-run facility, always clean and usually not overly crowded, with a decent selection of films. It is such a treasure to have a cinema in our local town centre. I love that we can walk down the street and into a cinema. We often take advantage of the Movies4Juniors scheme, where tickets cost just 2.50 per person for selected kids movies showing mid-morning on weekends and school holidays.

This cinema felt a bit too small. It was clean overall. There is decent food. The popcorn were good. Nachos were served with the wrong sauce, but jalapeño portion were big. Limited sitting space outside the hall and shop area. The cinema experience were standard with no crowd.