expert THEINER Vilshofen GmbH image

expert THEINER Vilshofen GmbH

Electronics store Computer store Electrical supply store

😠 War jahrelang treuer Kunde des Elektromarktes, war immer zufrieden, aber in der letzten Zeit häufen sich die Probleme, und irgendwann reichts. Unifying-Tastatur online reserviert, bekommen eine normale. Nach langen Erklärungen meinerseits, keine Einsicht, auch keinerlei Anstände das Problem zu lösen... People often mention advice,


Address

Am Ziegelfeld 1, 94474 Vilshofen an der Donau, Germany

Website

www.expert.de

Contact

+49 8541 9695400

Rating on Google Maps

4.30 (227 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9:30 am to 4:30 pm
  • Sunday: Closed
  • Monday: 9:30 am to 6:30 pm
  • Tuesday: 9:30 am to 6:30 pm
  • Wednesday: 9:30 am to 6:30 pm
  • Thursday: 9:30 am to 6:30 pm
  • Friday: 9:30 am to 6:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Robert F. 8 months ago on Google
    War jahrelang treuer Kunde des Elektromarktes, war immer zufrieden, aber in der letzten Zeit häufen sich die Probleme, und irgendwann reichts. Unifying-Tastatur online reserviert, bekommen eine normale. Nach langen Erklärungen meinerseits, keine Einsicht, auch keinerlei Anstände das Problem zu lösen, der einzige Kommentar "da können wir auch nicht weiterhelfen". Auch auf ein Schreiben an die Zentrale, keinerlei Antwort. Zum wiederholten Male 30 Kilometer umsonst gefahren. Das Angebot steht nach etlichen Stunden immer noch falsch auf Homepage. Update: Keine Reaktion auf meine E-Mail. Das wars dann mit Theiner :-(
    3 people found this review helpful 👍

  • 1/5 Bernhard 6 months ago on Google • 238 reviews
    We actually wanted to call first to see if the tumble dryer shown in the advertisement was available in Vilshofen, but unfortunately it was always on hold🤨. Then we went to Vof (it's only 15km) After a short search, we found the WT that had been awarded the advertising prize. We were also immediately discovered by a young salesman who spoke to us directly without saying hello. After a short conversation, it turned out that this is not the tumble dryer from the advertisement but it has been awarded the advertising prize😡 and that the tumble dryer from the advertising brochure is not in stock in Vof... delivery time unknown 😳😡 we should go to Pfarrkirchen( about 35km), this one is still in stock 😡🤬☠️. Now it's enough, after insufficient and sometimes incorrect advice in the past (cell phones and other household appliances) and NOW, that's it with Theiner Vilshofen. My patience is also running out...
    1 person found this review helpful 👍

  • 5/5 Maja S. 1 year ago on Google • 9 reviews
    It is good

  • 5/5 Jan B. 3 years ago on Google • 4 reviews
    Great service, good advice. My mother, who is 77, received excellent service, even though she only had a pair of cheap, broken headphones. It was opened and repaired immediately. I then bought a printer there worth over €200 that I actually wanted to buy somewhere else. Service pays off!!! I was also given very specific and comprehensive information before purchasing. Thanks.

  • 5/5 Jennifer S. 1 year ago on Google • 3 reviews
    Very nice service and employees! You will receive very good advice and will not be pressured into making a purchase if it is not 100% right. This happened to me because I wanted to buy something that was supposed to be a gift and it probably wouldn't have been that great for the recipient if I had taken it. Thank you again and I'll be happy to come back again and again.

  • 1/5 Elias L. 8 months ago on Google
    Unzuverlässig. Auch nach mehreren Anrufen keine brauchbare Antwort, ob mein zu reparierender Staubsauger denn schon fertig ist. Nach einem Besuch vor Ort stellte man fest, dass dieser schon längere Zeit fertig repariert wurde. Zudem erkältete Mitarbeiter, die immer nur sagen, dass Sie nur die Vertretung sind.

  • 1/5 Walter H. 7 months ago on Google • 1 review
    Devices from advertising that can be returned over the phone are simply sold, but no solution is possible on site. 30km journey free of charge.
    2 people found this review helpful 👍

  • 5/5 Cla V. 2 years ago on Google • 1 review
    I was very positively surprised by the professional advice for my new coffee machine. I was informed very precisely about the components and features and what I liked best was that I was recommended the optimal machine for me (despite my initial objections) 😁 It wasn't the most expensive model (because I don't need that, according to the statement 😅) and the extremely friendly and courteous advisor really supported me very well with the purchase. I am happy and satisfied with the device. Thank you, I'll be happy to come back!
    2 people found this review helpful 👍

  • 5/5 David H. 1 year ago on Google • 2 reviews
    Very good advice! Was carried out by the specialist staff Mr. Geppert was very friendly. His expert advice saved me from making a bad purchase and suggested exactly what I needed. Definitely come back!
    2 people found this review helpful 👍

  • 1/5 Michael L. 9 months ago on Google • 1 review
    I was a loyal customer for a long time but that's enough now, a few months ago I wanted to buy a mouse for a laptop and they no longer had the original packaging for any of the mice and when I asked if the price was worth anything for the exhibit, the consultant just said no!!! ! Then yesterday I bought a bracket for the TV that cost 129 euros, then I saw in the advertisement that it costs 55 euros since yesterday This happens too often, and not just for me, so that's enough
    1 person found this review helpful 👍

  • 5/5 Lisa L. 2 years ago on Google • 1 review
    Very nice staff and always friendly advice! Be it cell phones or vacuum cleaners. The market manager is also an extremely nice man. We can only recommend the store in Vilshofen! Thank you for your great work and the nice team. Best regards
    1 person found this review helpful 👍

  • 5/5 Wolfgang D. 3 months ago on Google • 1 review New
    Big praise for your employee Mr. Stefan Klein from the Telekom Service Team at Theiner! Extremely helpful and competent with cell phone and landline tariffs that are extremely confusing for customers! Thank you very much ! Dr. Wolfgang Krämmer


Call +49 8541 9695400 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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