New customer and was going to start with a new food for our dog that did not contain chicken/chicken protein due to allergies. Checked with the store but now found out the lining has chicken fat in it. Had to go to the vet and buy a new one there. After contact with customer "service" I was really disappointed. It is more of a robot that answers than a person who actually provides service and wants to keep customers. Will not shop here again. Must be able to trust employees or at least that they themselves take responsibility for mistakes.

Ordered from the online store, but Posten/Bring has partially messed up my order. Petworld has also not received the return and now refuses to repay the amount even though it has been almost 2 months.. They don't offer compensation either, they just insist that they can't do anything about the matter and say they are nagging at Posten. What is said or done next is not informed. Very bad customer service! Do not use their online store - in any case, do not prepay anything. I will NEVER order from here again.

TERRIBLE customer service! Bought a transport cage and some other equipment in the shop, and when we got home we discovered that they had charged 399 for the cage, not 249 as it was supposed to cost. Contacted customer service in writing with a copy of the receipt, but they said we had to come to the store to sort out the mistake they had made. Tried to explain that it meant driving 10 miles round trip plus tolls and the time spent, but they didn't budge. And when I went to the store it turned out that they had marked almost all the cages with the wrong barcode. So great that it will cost us money to correct the shop's mistake.... Good to know that Oslo Pet Shop is only a stone's throw away with a pleasant shop and very good customer service!

The store is closed, but the online store is up and running. Pick-up point at the back of the old store (down the stairs and 20 m away to the right, not well marked on the warehouse entrance). No sales on site, you must have ordered in advance. Spoke to a warehouse employee, possibly a summer temporary worker, but had no knowledge of the products. Fair enough, but the unclear information about Refstadveien 60, which is a private address, made picking up goods a little more exciting than necessary. Therefore subtract 1 star 👍

ordered dog food, a heating flask and an aquarium net from them. had ordered delivery to a parcel box, outside my building. it took a very long time before I received the package, and when I received the package, only the dog food was there, there was no delivery note or any information that the order had been split. quickly sent an email and asked for the other products. they thought it was very strange that I hadn't received all the products and asked if I was sure? have now waited over a week since the last email, and still don't know anything more about the remaining products. experience customer service as very messy. the parcel did not arrive in the parcel box, so had to take the bus to collect the dog food. I sincerely hope that I will receive the last products that I have paid for. but will never order from them again. is far too much nonsense and mess, and they experience it as very frivolous

(Translated by Google) Absolutely miserable. Bought 2 cages and mattresses. After 6 days, the mattresses arrive, but the cage did not arrive. And not a single word from them. Is that how they manage in corona time? (Original) Helt elendig. Kjøpte 2 bur og madrasser. Etter 6 dager kommer madrassene, men bur kom ikke. Og ikke ett eneste ord fra dem. Er det slik de klarer seg i korona tiden?

(Translated by Google) Both the premises and the staff are wonderful, but miss a little more to the birds (parrots / parakeets). It is not just dogs that are important to cats. (Original) Både lokaler og personal er fantastiske, men savner litt mer til fuglene (papegøyer /parakitter) . Det er ikke bare hunder å katter som er viktige.

(Translated by Google) They do not respond to mail. Have nothing to contact. In other words, you will not receive any help if you want to return or regret an item. Is not recommended. They do not answer emails, and do not have a number to call. In other words, they won't help with anything. If you regret a purchase. Won't recommend. (Original) De svarer ikke på mail. Har ikke noe nr å kontakte. Med andre ord får du ikke noe hjelp, hvis du vil returnere eller angre på en vare. Anbefales ikke. They don't answer e-mails, and don't have a number to call. In other words, they won't help with anything. If you regret a purchase. Won't recommend.

Very kind staff! Thank you guys ✌🏻

Terrible customer service at Pettvorld! I much rather recommend shopping at Tropehagen, they are much nicer there and always sort things out.

Leave a review about one of your incredibly bad products, the review was factual and real but you choose not to publish it??? I'm probably not the only one with a negative experience with this product, and then it would have been good to be honest about it! Unscrupulous company, do not recommend anyone to do business with you. Received Mail from petworld that posts that do not benefit them will not be published..... Answer: Hello! All reviews are published automatically, we do not delete these. Maybe it didn't go through? We greatly appreciate all feedback, both positive and negative 🙂

Ordered delivery in Arnegårdsbakken on the 23rd 3511 Hønefoss...before Easter! The feed was delivered at Plantasjen 2 km from me...If it was to be delivered where it was agreed, I had to wait until after Easter. With an empty stomach, an allergic dog, and sore legs... it was a taxi ride... Hope I can deduct from the payment?

Make sure that when you first buy something, you are sure that you will have that item. Bought 2 single bags of treats, one bag the treats were too big for my dog, ended up sending back. Suddenly I also had to pay NOK 149 for the return. So the one bag that usually costs NOK 250 in the store will suddenly cost NOK 400 now....

Fast and easy delivery. Ordered a flight case where one of the fasteners for clips was damaged for unknown reasons. Petworld came back quickly with an answer to the complaint and sent off a new part the same day. Service you will be happy with :)

Perfect service and good customer care if you have any questions! Very good follow-up if a problem arises.

(Translated by Google) Great selection, no cheap shop but it's fine to do the trade there. (Original) Stort utvalg ,ingen billig butikk men det er greit å gjøre handel der.

(Translated by Google) Good selection and good prices (Original) Godt utvalg og gode priser

(Translated by Google) Good knowledge and good prices (Original) Gode kunnskaper og bra priser

(Translated by Google) All in one place at great prices (Original) Alt på et sted til gode priser

(Translated by Google) Good selection but high prices. Missing offers (Original) Godt utvalg, men høye priser. Mangler tilbud

(Translated by Google) Good selection. They have competitively priced prices :) (Original) God utvalg. Dem har konkurranse dyktige priser :)

(Translated by Google) Great store with huge selection. Helpful and knowledgeable staff (Original) Stor butikk med enormt utvalg. Hjelpsomme og kunnskapsrike ansatte

(Translated by Google) Lots of nice items (Original) Mye fine varer

(Translated by Google) Great selection and good sevice (Original) Stort utvalg og god sevice

(Translated by Google) Good product selection and nice staff! (Original) Bra produktutvalg og hyggelige ansatte!

(Translated by Google) Absolutely amazing space to shop for your dog's gear. (Original) Helt fantastisk plass å handle utstyr til din hund.

(Translated by Google) Large store with a lot of different equipment. Lacked any selection of wet feed for dog (Original) Stor butikk med mye forskjellig utstyr. Manglet noe utvalg av våtfôr til hund.

(Translated by Google) Good selection. Nice staff who gave good advice (Original) Bra utvalg. Hyggelig betjening som ga gode råd

(Translated by Google) Have ordered items 2 weeks ago ... Have not heard anything from them or seen anything to the items. (Original) Har bestilt varer for 2 uker siden... Har ikke hørt noe fra dem eller sett noe til varene.

(Translated by Google) Ordered and paid for an item. 2 days later I received an email stating that they were sold out and did not know when the item came back. (Original) Bestilte og betalte en vare. 2 dager senere fikk jeg mail om at de var utsolgt og ikke visste når varen kom inn igjen.

(Translated by Google) Incredibly reasonable prices !! A little silly that it is not possible to call, when I got there to retrieve order it was closed and it was also not stated on the website or Facebook. Apart from this there is good selection and good price. (Original) Utrolig rimelige priser!! Litt dumt at det ikke går an å ringe, da jeg kom dit for å hente bestilling var det stengt og det var heller ikke opplyst på nettsiden eller Facebook. Utenom dette er det godt utvalg og god pris.

(Translated by Google) Good prices, versus many other expensive equipment stores. Large selection. Good knowledge. Want even better prices😎 (Original) Gode priser, kontra mange andre dyre utstyrs butikk. Stort utvalg. God kunnskap. Ønsker enda bedre priser😎

(Translated by Google) Good crockery (Original) God servis

(Translated by Google) Top service in online store. (Original) Topp service på nettbutikk.

(Translated by Google) Great selection and very good service. (Original) Stort utvalg og veldig bra service.

(Translated by Google) Good customer service (Original) Bra kundeservice

(Translated by Google) Helpful and knowledgeable staff. (Original) Behjälplig och kunnig personal.

👍🏼👍🏼👍🏼

(Translated by Google) Very happy with service and info (Original) Veldig fornøyd med service og info

(Translated by Google) Here you get most things det (Original) Her får du det meste👍

(Translated by Google) Good shop (Original) Bra butikk

(Translated by Google) Always happy, 4 stars as everyone has room for improvement (Original) Alltid fornøyd, 4-stjerner da alle har rom for forbedring

(Translated by Google) Big red and good selection (Original) Storrøt og bra utvalg

(Translated by Google) Huge selection in everything from toys, food, cuddles and everything else to everything from pets! 😀 Run & Buy! 👍 (Original) Kjempestort utvalg i alt av leker, mat, kosebiter og alt annet til alt av kjæledyr! 😀 Løp & kjøp! 👍

(Translated by Google) Super service and fast delivery :) (Original) Super service og rask levering :)

(Translated by Google) Selling everything possible from animal equipment but NOT animals .. Should be called petsupplyworld instead 😄 (Original) Selger alt mulig av dyreutstyr, men IKKE dyr.. Burde hett petsupplyworld istedet 😄

(Translated by Google) Large selection and relatively inexpensive (Original) Stort utvalg og relativt billig 😊

Fast delivery and good service. The last time I ordered, a mistake was made in the delivery. But when I contacted customer service, they corrected the error right away.

Is surprised that every time they run good offers on Royal Canin dry food, they are ALWAYS out of stock on the same day the campaign starts. This has now happened with 4 campaigns that I have tried to order. (p.s. the offer that is online now also applies, so it will actually be the 5th time)

What is the address at Lindeberg?