Samsung Authorized Service Center image

Samsung Authorized Service Center

Electronics repair shop

👍👍 I broke the display of my samsung a750 I had it fixed from a third party shop where they told the OG display would cost me around 10k while a first copy can attached for 3k with almost the same quality I broke the first copy display in a month and having no choice put the same set again for another... People often mention service, phone,


Address

8/1058, Doha Tower, R S Road Palakkad, RS Rd, Ottapalam, Kerala 679501, India

Website

www.samsung.com

Contact

+91 95395 90999

Rating on Google Maps

4.00 (359 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 6 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (12) phone (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Hecate 3 years ago on Google
    I broke the display of my samsung a750 I had it fixed from a third party shop where they told the OG display would cost me around 10k while a first copy can attached for 3k with almost the same quality I broke the first copy display in a month and having no choice put the same set again for another 3k Now this display had issues, my phone became slower, touch lagged ,over all I hated my phone the screen felt unrealistic until it got me stuck outside kerala having all my important documents and money in my phone it was real horror That's when I actually inquired about the actual price of the OG glass ,they said they send the phone here and can get it repaired for 5.6 k . So I contacted this service center directly and they said it can be fixed for 5k And they did fix it for less than 5k almost 4.9 k and in a matter of few hours Usually it takes whole 2 days And my phone has never been better I recommend getting OG glass directly from the authorised centre as they let me lock all sensitive information before handing it over to them PS I have attached the bill for proof
    8 people found this review helpful 👍

  • 5/5 Diljith M. 2 years ago on Google
    Nice public relations, courteous and to the point advice, no misleading activities. Keeps the estimate almost correct and timely completes. If they are in a position, goes beyond their commitment to provide solutions before time on extra ordinary cases. Finally a place you can trust if you a brand loyal customer.
    2 people found this review helpful 👍

  • 4/5 Mohamed A. 1 year ago on Google
    Well equipped knowledge engineers ,speedy reply. And good customer support even their closing time I went .
    2 people found this review helpful 👍

  • 4/5 Namal 1 year ago on Google
    Good service experience, good customer relations. Visited once and due to their server issue, product delivery was a bit delayed but then it appeared a pan india issue.. The shop is located in the Railway station road above the Kochukudiyil Electronics shop.
    1 person found this review helpful 👍

  • 5/5 Rima R. 1 year ago on Google
    Good service. But the speed of service depends on your Samsung model and availability of stock
    1 person found this review helpful 👍

  • 1/5 sajith n. 1 year ago on Google
    Very bad service. Thry don't know how to identify a problem or check the phone.
    1 person found this review helpful 👍

  • 1/5 Anandan K. 2 years ago on Google
    in this covid situation customers are waiting for half and hour.. The staffs were inside their office.
    1 person found this review helpful 👍

  • 5/5 Athul B. 1 year ago on Google
    They deserve the five star rating mainly because of the way they handle the customers. They are very supportive, im saying this from my own experience. The technicians stood there till 10:30pm to fix my phone. And have done an excellent job.
    1 person found this review helpful 👍

  • 5/5 Lijeesh K. 1 year ago on Google
    Expert engineers... One of the best service center in i have visited...

  • 3/5 hari sankar P. 1 year ago on Google
    Recommendation for board replacement without any attempt for component replacement is not fair

  • 5/5 Krishnan K. 1 year ago on Google
    Cooperative and well behaved staff. Fast and prompt service.

  • 4/5 ajith k l. 11 months ago on Google
    Good experience..Had a bitter experience with banglore authorised service center and ottapalam service center cleared the issue .

  • 5/5 SIVAKUMAR K. 1 year ago on Google
    Good Service. Situated near Ottappalam police station.

  • 5/5 Aswin H. 1 year ago on Google
    One of the best mobile repairing service I've come across in a long time. Fast, efficient. Good service, really professional, well organized.

  • 5/5 Shumsudheen P. 10 months ago on Google
    Very good service...


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