1/5 Jennifer G. 1 year ago on Google • 13 reviews
Disappointed
beyond
belief……
We
bought
tickets
for
the
‘Duelling
Piano’s
on
Saturday
evening,
tickets
said
‘6-9pm’.
When
we
arrived
at
5:50pm,
the
doors
weren’t
open
yet.
As
everyone
filtered
in,
the
place
was
a
mess.
The
tables
were
dirty,
they
weren’t
placed
orderly
and
there
was
no
one
at
the
door
scanning
our
tickets
to
show
us
to
our
tables.
We
picked
a
table,
only
to
find
out
that
it
wasn’t
our
table
and
we
moved
to
the
appropriate
one.
There
were
approximately
a
handful
of
servers
on
the
floor
plus
two
to
three
bartenders.
(This
could
be
off
slightly
though)
Our
server
came
around
and
took
our
drink
order
(we
weren’t
ordering
food)
and
20
minutes
later,
the
drinks
arrived.
All
of
the
draft
beer
that
was
given
to
us
was
wrong.
All
of
our
glasses
smelled
and
tasted
like
puke.
We
sent
them
back
and
she
apologized
and
returned
with
a
replacement
round
for
each
of
us.
Again,
they
were
all
wrong
and
the
glasses
still
smelled
awful.
We
again
sent
them
back
and
she
said
‘You’re
not
the
only
ones
complaining
about
the
draft
beer
and
glasses.’
She
returned
with
bottles
after
that,
and
the
beer
was
fine
from
there
on.
I
started
keeping
track
of
my
own
drinks
that
our
table
was
ordering
because
every
time
she
came
to
our
table
she
was
flustered
and
couldn’t
remember
the
drink
orders
or
would
forget
some
and
have
to
come
back.
Fast
forward
to
the
end
of
the
night,
bills
were
wrong.
She
took
a
photo
of
my
phone
where
I
had
kept
track
of
the
drinks
to
be
able
to
compare
to
her
list.
She
returned
with
the
corrected
bills
but
there
was
still
a
discrepancy.
She
was
charging
us
for
a
‘pint’
of
beer
when
no
one
at
the
table
was
ordering
pints,
and
for
one
of
the
original
draft
beers
because
there
was
‘half
of
it
drank’.
Long
story
short-
we
refused
to
pay
for
either
of
those
two
drinks
and
the
‘GM’
came
to
our
table
saying
that
‘he
tasted
our
draft
beer
that
we
sent
back
‘with
a
straw’
and
that
every
one
of
them
tasted
fine.’
He
also
went
on
to
say
that
if
we
didn’t
pay
for
the
‘half
of
the
draft
beer’
that
he
was
charging
us
for
that
he
was
going
to
call
the
police.
Nice
bunch.
Our
table
of
6
adults,
spent
almost
$300
in
drinks
in
less
than
3
hours,
and
this
is
how
we
were
treated.
We
will
never
return
to
this
place.
On
a
positive
note;
The
Duelling
Pianos
were
FANTASTIC!
Worth
every
penny
of
the
ticket
to
see
them
play.
If
you’d
like
to
see
them
play,
save
yourself
the
nightmare
and
see
them
at
‘The
Marshes’
at
the
Brookstreet
Hotel
in
Kanata.
At
least
that
place
has
some
class….
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