The day pass is very expensive for $28 and the Sauna is very dirty. you need to clean it everyday ,For health issue we see many time people they do six inside we saw this people many times this is not healthy this is why many people they have HIV and many different disease why they do it inside the gym, The biggest mistake made by sports clubs is regarding entry for only one day. The amount is very expensive, 28 dollars per day. This amount is for those who do not have a membership, and this is very expensive. An appropriate amount must be set, 15 dollars with the tax, so that many people come to the club. This is a mistake made by this club and other clubs. Increasing entry is very expensive, especially for those who do not have membership, and this is considered a big mistake for the future of this club ??? The future of sports clubs is cleanliness, especially bathrooms and bathing areas, as well as the sauna. The place must be very clean and constantly every day. Cleaning includes the sauna, especially the sauna. It is used in many ways by people, and a lot of people sweat inside the sauna. Cleaning must be done twice a day in order to preserve human health with all Unfortunately, the one who owns this club and some other clubs only think for the money, they do not think for the community, and it is wrong when they say the club is open for 24 hours. This contradicts the health and immunity of the body. We have to think carefully about what to do. Also, membership per month is very expensive, and entry to the club is very expensive. It is expensive, at $28. This is only for one day. This is very wrong. These expensive prices must be reviewed. In the end, this club and all the clubs will be closed. Because of the high prices, lack of cleanliness, and lack of credibility with society, the future of every place is credibility with society, cleanliness and treatment are good. These prices are very high, whether membership every month or entry once, very expensive at 28 dollars. This is considered a big mistake for the future of this club and all clubs when we look at the past four years ago. All the sports clubs wanted to close their doors and the reason was that everyone stayed away from the clubs because they were not good in terms of prices and cleanliness was not good.

There is a fly infestation in the studio rooms that's appears to now be spreading to the rest of the gym. The change rooms are usually quite dirty and smell like body odour. On many occasions we have seen groups of men engaging in intercourse in the sauna. As a previous review mentioned HIV is a huge concern at this club. Otherwise, the staff are very friendly and helpful and the classes are fun!

At any given moment, this gym either smells like BO, sewer, or an obscene amount of axe body spray. Would not recommend

This total review is based on the value of getting a Goodlife membership which has dropped a lot in the last few years and unfortunately it looks like I will not be renewing. I go to this location occasionally. I've been a member since 2016 or so. I used to tell friends and colleagues to sign up, but no longer. They are now asking 62% more than the prices two years ago, and it seems unreasonable to blame inflation for this. In exchange for these hundreds of dollars extra per year, they added... "on-demand" videos for working out at home, which is useless because if you wanted to work out at home, you wouldn't need a gym membership. I think if you wanted these on-demand videos you could get better value elsewhere. These recent price increases are just absurd and at some point you just have to vote with your wallet I guess. For what they are asking you could start buying your own stuff, or go to a different gym. For this specific location, I would say it seems a bit small, and a huge chunk of area is saved for personal training, but they cram a lot into there. There are these blue/purple lights around which is either cool and modern or a bit much, depending on your vibe. There are four racks which is pretty good for the space. The staff and people have seemed friendly and nice, and put weights back, and are good with sharing space when needed. I do like that it is in a mall with easy access to the O-train, so it is easy to be efficient and do other things before/after a workout. This location has tended to be open during holidays which is good as other locations tend to be closed.

I just started my membership at GoodLife and will give them two stars now because of their personal training fishing tactics. I received a free personal training session where, according to the front desk person, I would be able to get a workout plan. Indeed, the guy assessed my physical condition. He told me to come back again and I thought he would walk me through the machines and create a workout plan for me. But he only wanted to sell me very expensive personal training plans. The cheapest one would cost approximately CAD 500/month. I felt uncomfortable with their tactics, as I was not given the chance of saying "no" and was never told that the main purpose of taking the free personal training session was being offered their expensive plans. And when I said no, the guy told me to GOOGLE for workout plans!!!!! That's UNACCEPTABLE coming from a fitness professional. What if those "Google standard" fitness plans don't work for me or leave me injured? Who's liable for that? If I knew, I would have never taken any free personal training session and strongly recommend you NOT TO TAKE IT unless you want personal training and are willing to pay for that. The only reason why I'm giving them three stars today and didn't cancel my membership was the good will of the club's general manager to walk me through the machines and create a workout plan for me after I complained to the front desk guy. It was good and I appreciate that, but they need to keep an eye for communication and for their sales tactics. They need to inform people what to expect from free personal training classes instead of leading them to uncomfortable situations where someone is trying to sell them something they don't want to pay for, and don't have to pay for unless they really want personal training. In spite of the good attitude of the general manager, they're deservedly losing two stars on my review. So they can think about the situation and improve. And you, who are reading me and want to sign up for GoodLife, remember: AVOID FREE PERSONAL TRAINING SESSIONS IF YOU'RE NOT LOOKING FOR PERSONAL TRAINING AND NOT WILLING TO PAY $200 TO $500 BI-WEEKLY FOR THAT!

The facility is small and was packed when I went (5-7pm). The variety of equipment was fine but it took more than an hour to get access to one of the four squat racks, which sucked. With that said, the squat rack I was using had 600~ lb, which I suspect is enough for most people. Had I gone during a non-peak time I think I would have had a better experience. The staff were super friendly and helpful. My biggest complaint is the price of a day pass. 28$ is pretty steep for a small gym. The location, however, was super convenient. All in all this is a decent enough gym that is a little lacking in terms of size and price point but serviceable for most people.

Movati is giving some serious competition to GoodLife Fitness.

The gym is decent, all gyms have busy peeks that make it hard to use machines. For me the gym is decent. The men’s showers and washrooms need a serious deep cleaning. It looks like it has not been done in a long while

Decent Gym. Not the best GoodLife fitness I have been to. A huge space is wasted for trainer's use. Got plenty of equipments in the gym and in good condition. Air-conditioning sucks at this place. Pulls a lot of crowd.

This is the WORST place I’ve ever been. BIG FRAUD

Awesome place to workout! Franck is awesome, and I recommend him to anyone looking for some personal training. He has a plethora of knowledge on technique, form, and maximizing gains. They really ask great questions and make wonderful suggestions. I am genuinely surprised and happy I chose this Goodlife. Highly recommend 👌 👍 👏

Used to be a great place to work out. They got rid of our spinning classes and most yoga and tailoring chi classes. Big disappointment.

53 minutes past 8 and the doors are not opened. It clearly says on the door holiday hours 8-6pm. We are about a dozen waiting outside. Some have left because they got tired waiting. The sad part it is not the first time.

Rude staff claimed the gym floor closes 15 minutes before it actually does :). His approach to talking with paying customers was threatening and unnecessarily rude. Made the experience super uncomfortable.

Horrible place to workout, staff are rude and dishonest. The male staff bother me every time I'm here looking for a date or quick hookup because of my career, the lockers and change rooms are gross. I've also had problems with being over charged or charged for things I didn't sign up for and getting my money back was difficult too, I will be cancelling my membership but will be expecting trouble.

heres a 4* to help you balance out the recent 2 star from Zain Bhanji, he likes to attack business' don't mind him. spread the love!

Surprising to see how crowded it still gets here even during a pandemic. A little off putting tbh i know everyone wants to stretch their legs and hit the gym but they should be making an actual effort to keep the place under capacity for safety. Other than that its always been my go to gym since its right by me, i could recommend coming by during weekdays to avoid the rush

The gym is pretty good in compare to space, and even the equipment is in great condition. Just too busy in the evening time between 5 pm and 6 pm. However, the staff and trainers are friendly and professional.

Staff is nice! Always extremely helpful. The men's locker rooms are usually dirty and towels are flung everywhere. There are enough machines to go around but when it's peak time you won't find space.

"That was my first time at Good Life (Rideau), and I had a Zumba session. I can say it was incredible. "Zara," the instructor, had a great attitude, and I really enjoyed the class. I would definitely go again and strongly recommend that everybody give it a try."

Great location in the mall. Needs more space for dynamic movements and free weights. However those looking for 1 on 1 work, there is a massive personal training area which is the best at any GoodLife I have seen so far.

Terrible place that has capacity to corrupt the lives of young adults!!!

brigette and megan are awesome, super nice and welcoming (as are the other staff, unfortunately i don't know everyone's name). yes it is a tight space, but it is very clean and well kept and ultimately maximizes the space it does have. my only gripe is that i have been approached on a few occasions being told not to use chalk. i get that it can be messy or trigger allergies in some cases, but at the end of the day that's what a gym is for (in my opinion). i still go to this goodlife because of convenience, but i have to say that i strongly disagree with the no-chalk policy as it is a pretty important tool for most people doing weights.

Very friendly and supportive people at the Concierge especially Briget

On multiple occasions there have been pieces of snot on the dumbbell handles. Watch your grip.

I have had a great experience working with Dustin Brogaard. He is kind, hardworking and very knowledgable. He's a valuable asset to the Rideau Centre team!

Its a pretty clean although it gets very crowded at times. The gym lacks lots of equipment and is very small. The overall layout is terrible after the renovations.

I’d love to compliment Bridget from the Front Desk for always being so kind, helpful and bubbly. I attend Goodlife’s Body Attack classes in the early mornings and considering that I am still half asleep and grumpy, Bridget always welcomes me, and others, with a positive attitude and smile. Definitely makes a rough morning a whole lot better!

The gym itself is ok. Lowkey small for the amount of people it accomodates. The workers promissed one thing and did another completely different. I was told I had to let them know 15 days before canceling to avoid having to pay an extra half a month and so I did. When I did they said I had to actually let them know a MONTH before and I would have to pay. Moreover, I was charged in a different way I was said I would be, what ended up causing me problems within bank account and making me spend even more money

Not sure why the lady at the front desk was giving me a dirty look. That’s not how you treat GoodLife customers. Do better. This was around 4 pm. Good thing I won’t be coming back to this location. Shame.

This is a good place to workout. Pleasant environment and equipment, however when it gets crowded, you have to wait or change what you wanted to do. Despite all good factors, few closets are available, and ironically it is less than the capacity even in Covid-19 time. One time I couldn't find a closet and ask for space; they told me to carry my stuff with me, that wasn't good. Another reason that I cancel my membership is the bad behavior of some staff. After working out for 12 years, I hadn't seen such a bad attitude. Also, some personal trainers give you a hard time during the workout. You cannot go to their specific area, but they can come and use the equipment for a long time. Sometimes, several personal trainers in the main area work with their clients, and you can't find a free machine to work out.

I like this gym but I wish the music on the stereo system was quieter, especially in the evenings. 90% of my fellow gym goers have headphones on, and I don't like having to turn my music to full blast to drown out the radio. Otherwise, it's a fine facility.

Stay away from this gym, is the best thing you could do. Bad service, bad experience, and overall unpleasant experience when cancelling the membership. Definitely don't sign a contract with them, unless you know what you're getting into; thousands of dollars in cancellation fees, hours wasted on the phone, and emails back and forth. Great waste of my time I'd say, hopefully whoever is reading this, will avoid this trouble.

Rideau goodlife renovators: "Let's overcomplicate these changeroom lockers"

Clean

Excellent gym and excellent location when its not busy

I’m surprised this gym was rated poorly. The equipment is new and clean. The place only had a less than two dozen people for a Sunday afternoon. Friendly staff. It’s one of the better goodlifes I’ve been to.

The gym is the best place to be ! Thanks a lot to the fitness Advisor, Ahmed, the best ever. He was really friendly and professional. I enrolled because of him. He took the time to explain all the available programs and membership options. I recommend you to ask for him, if you come visit the gym. You will not regret it ! He will take the time to explain to you perfectly every thing. I really enjoy exercising there!

The staff is great ! The gym is clean and well maintained.

Mostly quiet. Lots of space

My favorite gym. Nice place to workout with complete equipments and a good shower room. Accessible gym. Knowledgeable, friendly and helpful coach...

Amazing gym, love the group classes, I am here multiple times each week. So motivating and fun!😍😉

Excellent location, good hours, decent prices, lots of equipment, but it is a victim of its own success: 18-19h30 on a Monday it was stupidly packed. Its gross breathing in other people's sweat particles :/ fortunately it thinned out after 19h45. Reasonably clean given how many people cram in there like sardines.

Not my favorite but still I enjoy it! The staff is great, they got what you need for a good workout! I love their personal training area

Terrible customer service/billing issues

Odd layout and in the basement of the Rideau centre

Goodlife Rideau is my preferred gym for a number of reasons. It's not the closest to my home, but I make the trek past the Queen St. location every time, because it's better than the other locations in the area. Rideau might be a bit smaller, but it has everything you need if you know what you're doing. It's by far cleaner and friendlier than any of the other locations I've been to downtown, notably, Lansdowne, and its staff make each visit an enjoyable experience. Lucas does an excellent job managing the club in all aspects, and the difference shows even when management is not here. Every staff member I've encountered is attentive, knowledgeable and happy to help with anything I might need.

Be very careful if you go at night, on Thursday I was there and I left my backpack in the locker section like every time I go, I put a padlock and went to do my routine and when I returned I realized that someone had stolen my backpack. The worst thing is that the person in charge that night was not professional enough to help me find it. The next day they found her without my cell phone and with a theft of my credit card for 250 dollars and the only solution they gave me was to sell me a padlock that they have in the establishment

The staff was really good. They are taking utmost care to keep the premise clean. Additionally, the clients including me also ensured to wipe everything before and after use.

Busy around high traffic times but having towel service combined with shower stalls make it so worth it.

The gym itself is nice, clean and you don't wait too long for equipment. The staff is friendly and welcoming, especially Ahmed who gave me helpful advice and was always approachable !

Just moved here from a different city, was excited as my new place was close to the gym. 2 flat benches for bench pressing... 70% of the space is cardio. not gonna be renewing membership.

If you're a moderate to serious lifter. This isn't the place for you. Limited space....very limited equipment. I went on a day pass. I was tempted to ask for a refund. Their day pass prices shouldn't be the same for each location. Some of them are poor.

I have been a member for 17 years. When the virus hit in mid March I received an e mail stating that all automatic withdrawals were suspended and would remain suspended throughout the duration of the lockdown and would only restart if I chose to do so. I did not feel at all comfortable going to the gym. Goodlife Fitness then restarted withdrawals without my knowledge and consent. They charged me for a service that I could not use! they were sneaky and I didn't notice for a couple of months. I wrote an e mail complaining and asked for my money back. They sent me a form letter suspending my membership for 1 month knowing that the GYM IS CLOSED!! The same day they took another payment from my account!!! I am livid. No one answers the phone or e mails and I want to cancel permanently and want every cent returned to me. I sent many e mails but absolutely no response. A terrible place. I will get my money back. I'll work out at home screw these grifters!

Bought a 24 hour gym pass for there a few weeks ago for $20 (which is already way too much) and they said they wouldn't honour it. Rude manager who didn't try to help at all. Always busy and cramped in there, 10/10 would not go back.

Broken water stations for 3 months - the sign that says "maintenance" been on it for months.. Very little number of lockers open - couldnt put my stuff. Not worth the money at all since its very inconvenient. No one cares. Absent management. Basically a scam

Small and compact, not the best location... But if you want a quick workout, worth it. Well renovated from what it looked like before.

Smells really bad when it's busy. I know all gyms get stinky but this one can be next level at times. Some of the staff are super friendly but others can be aggressive with their sales tactics. The equipment is good though.

A smaller goodlife location, but super clean! The staff who teach classes are also really nice and offer a lot of modifications for all levels and ages

Coming from out of town, the renovated GoodLife at the Rideau Centre looks great! It is bright and spacious, and reminds me of the flagship GoodLife at Burlington Mall. Locker rooms are good, did not notice any odd odors, and it really seems like the negative reviews are from rival gyms, because I saw none of what they complained about. The only suggestion I would make is to utilise retractable crowd control barriers to cordon off the personal training area. I had no clue it was the personal training area until I looked around and wondered why nobody was working out with me! Again, contrary to another review, nobody from the staff even approached me to tell me I was working out in the wrong area, but I went and moved over to the regular squat racks anyway. Fountains are a little far from the squat racks (unless I didn't see any closer ones?)

Not the best gym, especially if you go during peak times. The locker rooms tend to smell more than usually and the place is usually too warm.

Quite full most of the time, but lots of good equipment in decent condition

Great

Nice renovation but a bit expensive

(Translated by Google) Good place to play (Original) Bonne place pour joué

Lots of stuff to do

Great place to exercise and feel welcome! Group Fitness classes are a must for maximum results...💪

Great selection of training facilities and machines, wonderful customer service and a great attention and care to their clients. I have received, as of now, an amazing service from this location; I would definitely recommend GoodLife Fitness Ottawa Rideau to anyone who wants to have access to a great gym with a vast selection of training equipments.

Although gym is a bit small , but staff here is really great . They are quite friendly and helpful 👍🏻😊

A lot smaller than I remember but they definitely renovated the place since I was last here several years ago. A chunk of the space is now reserved for their personal training and their CrossFit equivalent. If you’re visiting Ottawa, just go to Landsdowne instead. Parking here is atrocious unless you’re also doing some shopping.

Very convenient for downtown living. Mediocre gym selection, but well maintained

Amazing place. Just one thing.. I didn't like the PT area because we cannot use any of the equipment and they had a huge space but no one was using it.

Great gym love it been going for years

Pretty valid gym. The gym bros here are all nice, especially my boy James reppin’ the Bieber drip. 10/10 staff, never ran into any issue with any of them. The only issue that comes to mind is the size of the gym, it’s lowkey kind of small. But I never found that to be an issue because even though it’s not the biggest gym, they got a fat amount of different machines and what not that you can do before one of the squat racks are free (they have four squat racks).

Goodlife Rideau is my home gym because the staff know me by name and are so welcoming. Bridget at reception always gives me a nice big hotel towel. Love my good life.

Well maintained gym.

(Translated by Google) Two weeks ago the little black guy who works at the front desk was very rude and condescending with me. It's been years that I train at the Goodlife Rideau, and I decided to leave and not to hand them over. feet in this gym, because of this black guy who should not.work at the front desk. Anyway, he does not do anything, very lazy. What are you waiting for to fire him? (Original) Il y a deux semaines le petit mec noir qui travaille à l'accueil a été très impoli et condescendant avec moi.Ça fait des années que je m'entraîne au Goodlife Rideau, et j'ai décidé de quitter et ne plus remettre les.pieds dans ce gym, en raison de ce mec noir qui ne devrait pas.travailler à l'accueil. De toute façon, il ne fait rien, très paresseux. Qu'est-ce que vous attendez pour le congédier ?

I have been a Goodlife member for over 20 years. As I am aging I have many injuries that keep me from my fitness goals, including playing sports. Injuries like Herniated disc, and bad shoulders. Sadly due to injuries I have had to stop soccer and hockey. Many people have recommended Yoga, and in fairness I did try many times but quite frankly found it a waste of an hour. That is until I found some of the Yoga instructors at Goodlife. There are a number of very good ones there, but I must pay a huge gratitude to Stacey B, who is exceptional. She completely understands some of the injures very well, and explains how the Classes can and will improve the injuries. Well in fact thanks to her and her classes, I am back playing sports regularly, and has helped me manage many of my chronic pain, and help me enjoy life with much less stress and pain. She has been able to accomplish what many medication could not do for me. And all completely in a healthy and natural environment . I cannot say enough good things, and if you suffer from chronic pain, I strongly encourage that you give natural remedy a honest effort. It may not happen overnight but if you stick to it I can assure you, you will be much better off for it. While I am at it, the body flow with Norah and Eric, and the Core classes with Stephanie are all excellent and deserve the same praise. A huge thank you to all those instructors and to the ones that I have also enjoyed but forgot to mention

I was a member before becoming an associate. I ended my membership at different clubs three times before signing up here. Even though the gym is smaller than most co-ed GoodLife's in the surrounding area. Rideau has always had a great vibe and having no windows helps me stay focused on getting my workout in. I never get distracted by the outside world. The staff are always great, gym is tidy, and the member base is diverse and friendly. Personal Trainers are knowledgable, helpful and charismatic. I have worked out and worked in many GoodLife's in the city, but Rideau will always be my home club.

Great space to get the exercise you need in the space that they have available. Good selection of equipment and the classes that are offered are top notch! Jason's energy in Body Attack is contagious! Colleen at the front desk has to be the best customer service rep I've ever encountered - her optimism and willingness to help with whatever I need goes above and beyond my expectations. I can see that she treats every member with the same friendly attitude and it really does make a difference. My only gripe is with the smell in the men's locker room... The Peak Studio should be torn down to make more space for other members to use. Members being allowed to use the room but not the equipment makes no sense at all and, as far as I know, Peak isn't even associated with Goodlife anymore.

Having frequented gyms for 4 years, my first time at GoodLife was outstanding. The equipment is top-notch, catering to almost all workout needs. The staff, notably Ahmed at reception, is incredibly welcoming and helpful, adding to the fantastic atmosphere. Though slightly pricey. The only improvement would be adding a hack squat :/ Overall it’s a top tier gym!