Woolworths Paarl Mall image

Woolworths Paarl Mall

Department store

One of the Most Revieweds in Paarl


Address

43, Paarl Mall, New Eksdale Street, Paarl, 7646, South Africa

Website

www.woolworths.co.za

Contact

+27 21 863 5411

Price rating

$ $$$

Rating on Google Maps

4.30 (2.2K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 9 am to 4 pm
  • Monday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (19) friendly (10) service (8) dont (7) Woolworths (7) Paarl (7) customer (6) Mall (6) great (6) store (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Felicia H. 2 years ago on Google
    Why did woolworths paarl mall took away their customer service desk at the back. Seriously!!!! What the point of doing it. More stress to your customers and staff. At the deli. Every morning i come in and order 4 to 5 orange cream donuts. Now it was taken of the self because the person in charge dont like me. Their is a lady by the name of dorian. Woollies paarl. Mall how did it come that you took her as head if the department. She dont great, dont smile, she dont even talk to the clients or respond to what a person ask her. You are cutting your hours. We. As customers ate suffering, standing and waiting for 1 person to help 10 to. More at a certain counter. Management are walking around on the floor asif they sre from mars. Cant they ask the customer if they need help. I'm slowly taking my butt away from this store and going to stellenbosch using more petrol but to get better service. Its only Millisa, Carmen, Cinthia, Mornic, nerisa, ellan, the lady inbthe stockroom (if she is om the floor with a big smile) and some of the supervisors. At the customer desk that let you feel. At home. In the food cord. The lady at the floors. The staff at the deli excluding dorian. And the floor staff think that if you are a certain type of person you dont have it so they dont greet or ask to help. The security walk the whole shop or stand and watch me as a client because of what!!! Get your store in order. You will not get the targets that you want because you are lacking that old customer care rule. Take care of the customer and the customer comes back with a smile
    1 person found this review helpful 👍

  • 5/5 Lynette G. 1 year ago on Google
    Estremely helpfull when your staff search for an order I placed a few days before. They are friendly and makes you feel you are a very important client.

  • 5/5 Tania J. 10 months ago on Google
    Always live to shop here, love the restaurant as well, the friendliest staff

  • 5/5 Lizelle N. 11 months ago on Google
    Woolworths Paarl Mall recently topped all my expectations when one of their staff, Craig, went over and above and the extra mile to find me an item that i so desperately wanted, but was no longer available online. Kudos to Woollies Paarl Mall. Exceptional Service

  • 4/5 Johann H C. 11 months ago on Google
    Neat. Well stocked. But if you want to ask someone a question about availability, there's no one near you. (Especially the kitchenware).

  • 5/5 Junitt H. 10 months ago on Google
    They said first impressions last. Guys you was just awesome. Keep up the good work 👏

  • 2/5 Leon T. 1 year ago on Google
    Very frequent client. Whilst the expierience is mostly good, two things have become bugbears. A lot of times the sell by date os either same day - and i dont wear my glasses all the time and have regretably been caught a couple of times. The pay points are almost allways understaffed. No system in place to check resources and client volumes. Dont think they really care - there are no real alternatives

  • 4/5 Vee vd M. 1 year ago on Google
    This store "upgrade" is simply fabulous! I felt like I was in an "overseas" upmarket store. The stock was spot on and elegantly laid out. I was disappointed though with the staff, no one greeted at the till, and the restaurant staff were slow in meeting and greeting, along with taking your order. I really don't know how Woolies let's this bad service fall under their umbrella when so much time and effort is made to promote their ethos.

  • 4/5 Angela H. 1 year ago on Google
    WW were and will always be a trusted name to find quality products. Pricey but you know what you get is the best.

  • 5/5 Elmar B. 1 year ago on Google
    Always a nice shop to do shopping. Staff are friendly

  • 5/5 Jonathan H. 1 year ago on Google
    What a pleasure and dream to walk into such a store, that's filled with happy staff. Good vibes. Good atmosphere. Good staff. Simple the beat woolworths I've been to thus far...great job, keep it up

  • 5/5 Mariëtte B. 1 year ago on Google
    Super friendly staff at Woolworths Paarl Mall....you made my day on Friday and Saturday

  • 5/5 Dot Van D. 1 year ago on Google
    Love the new Stores at Paarl Mall. Nice shopping experience. Always love Woollies. ❤️❤️

  • 5/5 Zarier C. 1 year ago on Google
    Made both my aunties happy with the cakes that I bought for them. They have the best carrots that I've tasted in the western cape

  • 5/5 Pure A. 1 year ago on Google
    Always a great shopping experience. Staff very friendly and products (especially meat) always fresh. Even when it's busy the lines go quickly.

  • 4/5 Emily R. 1 year ago on Google
    This is my "go to" Woolies to buy food. Their products are usually fresh on a Friday and the shelves are reasonably stocked.

  • 5/5 Lorretta A. 1 year ago on Google
    They have a great selection of goods in all departments throughout the store staff s Friendly and helpful.

  • 5/5 Diana L. 2 years ago on Google
    Top class service.. staff very friendly.. payment lines goes quickly as there is alot of cashiers available!

  • 5/5 nontando m. 1 year ago on Google
    ♿️ accessible, quick service, friendly staff, neat ,easy to find products

  • 5/5 Abby B. 2 years ago on Google
    Always tops. The halaal ribs are the best. Absolutely divine. Wish there roast chicken was halaal too.

  • 5/5 Vanessa F. 1 year ago on Google
    Always nice shopping here, very friendly staff! Got exactly what I needed👌

  • 4/5 Dante B. 1 year ago on Google
    Always fresh food. Very nice service with a coffee shop.

  • 5/5 Charmaine P. 1 year ago on Google
    Service is excellent...just...what about your older customers... don't you cater for them anymore. Can't find any jeans without holes. All your ladies jeans are "holy", need some "un-holy-un-skinny" jeans😉

  • 5/5 Steph Van Der V. 1 year ago on Google
    Its a nice Woolworths branch, they stocked what I was looking for. Very helpful staff, friendly and accommodating. I will recommend this Woolies if you stay in the area or visiting Paarl.

  • 5/5 Delia Danniley S. 2 years ago on Google
    Very clean and friendly staff, even the mangers go out of there way to assist.

  • 5/5 Michelle M. 2 years ago on Google
    Absolutely love shopping here. Store is clean and staff is helpful they always have nice promotions as well.

  • 5/5 NAZEEMA D. 2 years ago on Google
    FANTASTIC WHAT YOU WANT MUCH MORE

  • 4/5 Verity E. C. 3 years ago on Google
    This WW coffee shop is located in side Paarl malls WW. We enjoyed Chai tea and a dirty Chai tea which tasted delicious. And indulge in there small but filling breakfast. It is very neat and tide, staff are professional and helpful. If you in the area, drop by at WW and enjoy the service.

  • 5/5 Brian D. 2 years ago on Google
    Absolutely great shop good quality item's at a reasonable price sadly where I am from the UK we no longer have Woolworths they went out of business why I do not know but we'll done South Africa

  • 5/5 Elize E. 2 years ago on Google
    Woolworths is always a pleasure to buy quality products!! They do not disappoint!! The one lady who assisted me was very effecient and friendly.

  • 5/5 Lindie K. 2 years ago on Google
    I always love Woollies...everything i need i get here and no shop's vegetables and fruits can compare with the quality you get from Woolworths. The service at Woolworths Paarl Mall is great....they all go the extra mile...love them all


Call +27 21 863 5411 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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