1/5 Michelle T. 1 year ago on Google
The
overcharged
me
$154.
Then
when
I
get
my
refund
it
is
shorted
$19.75.
So
supposedly
a
stamp
and
envelope
are
$3
now
for
standard
mail
and
the
rest
is
a
service
fee.
And
again
they
overcharged
me
on
what
insurance
said
I
should
pay!!
In
response
to
Owner:
I
was
charged
$175
each
for
2
CT
Scans.
So
I
paid
$350
to
you.
When
the
EBO
came
in
from
my
insurance
I
should
have
only
paid
$98
per
CT.
So
I
was
overcharged
by
$154.
I
tried
calling
the
office
on
several
occasions
to
speak
to
someone
in
billing
and
could
never
get
a
human
being.
Since
I
am
not
available
by
phone
during
the
day
I
sent
an
email
to
the
email
address
the
recording
gave.
NO
ONE
ever
replied
to
me.
I
received
a
check
in
the
mail
with
no
explanation,
no
notes,
no
nothing
except
for
the
fact
that
is
was
shorted
$19.75.
Then
I
tried
calling
again
several
times.
NO
HUMAN.
email
again
and
then
I
get
a
email
telling
me
I
was
shorted
that
amount
because
of
service
fees
and
mailing.
So
before
you
go
quoting
amounts
you
might
should
do
more
research.
I
paid
on
the
day
of
service
what
your
company
told
me
I
had
to
pay!!
You
overcharged
me
and
then
kept
part
of
my
money!!!
You
keep
that
$19.75
my
business
will
be
elsewhere
from
now
on.
1 person found this review helpful 👍